1997 CHRYSLER CIRRUS Complaints

WHILE DRIVING 10 MPH, FLAMES WERE BURSTING FROM REAR LEFT SPEAKER. FIRE DEPARTMENT PUT OUT FIRE. FACTORY REPRESENTATIVE DETERMINED THAT FIRE WAS CAUSED BY WIRING OF REAR BRAKES GETTING HOT. DAMAGE TO VEHICLE WAS $ 5000.00, NO INJURIES.*AK CONSUMER ADDS CHYRSLER HAS DENIED ANY RESPONSIBILITY. *TT

I BOUGHT THIS CAR IN CHRYSLER DEALER AS A USED ONE IN 1998. IT WAS 97 MODEL. NOW MY DAUGHTER IS DRIVING AND GO TO COURAGE EVERY DAY. SHE DRIVE GENTLY NOT SEVERLY. I HAVE ASKED DEALER WHENEVER THEY RECOMMEND ME BRAKE PAD CHANGE, ENGINE CHECK, TIE ROD, ALIGNMENT, ETC TO KEEP GOOD CONDITION BECAUSE MY DAUGHTERS LIFE. BUT IT HAPPEN AUTOMATIC TRANSMISSION PROBLEM HAPPENED AT 51500 MILES. DEALER SAID THAT WARRANTY IS UNDER 50000 MILES. I WAS UPSETED ABOUT THEIR COMMENT BECAUSE I WAS GOOD CUSTOMER AND ONLY 1500 MILES OVER THE LIMIT. THEY UNDERSTOOD AND GIVE CHRYSLER PHONE CALL AND NEGOTIATED IF THEY COULD TAKE CARE OF THIS COST $1800. THEY ACCEPTED TO PAY 50% FINALY. I HAD NO CHOICE TO ACCEPT. MY WIFE WAS STILL GET ANGRY TO PAY $900. I DO NOT WANT TO HAVE CHRISLER CAR BECAUSE I HAVE HEARD FROM MY FRIENDS THAT IT IS QUITE COMMON TRANSMISSION PROBLEM. PLZ SUGGEST ME HOW TO DO. I'M HOPING I GET YOUR GOOD INFORMATION. THANK YOU. HAVE A MERRY CHRISTMAS.

I HAVE TAKEN THIS CAR TO THE DEALER RIGHT BEFORE THE 36K WARRANTY WAS EXPIRED COMPLAINING OF A SWEAK COMING FROM THE DRIVER FRONT LEFT. THEY TOLD ME THERE WAS NOTHING WRONG AND THAT IF IT GET WORSE TO BRING IT BACK EVEN AFTER THE WARRANTY EXPIRES. I HAVE SINCE RELOCATED AND THE PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE, THE DEALER I LISTED ON THE PRIOR PAGE WILL NOT DO ANYTHING ABOUT IT UNTIL I TALK TO CHRYSLER BECAUSE THE WARRANTY IS EXPIRED. HOWEVER, THE CUSTOMER SERVICE NUMBER FOR CHRYSLER IS BUSY ALL DAY LONG EVERYDAY AND IS IMPOSSIBLE TO GET THROUGH TO SOMEONE. THE NUMBER I HAVE BEEN DIALING IS 1-800-992-1997 AND I HAVE CALLED AT ALL DIFFERENT TIMES DURING THE DAY ON MULTIPLE OCCASSIONS AND I ALWAYS GET A BUSY TONE, IN THE MEAN TIME MY CAR IS GETTING WORSE AND I DON'T KNOW WHERE TO TURN.... THE PROBLEM IS WITH THE LOWER CONTROL ARM BALL JOINT NOT HOLDING LUBRICATION ACCORDING TO AN INDEPENDENT REPAIR SHOP I TOOK THE VEHICLE TO AFTER MIKE SHEPHERD SUPPOSEDLY LUBED SOMETHING AND THEN ASSURED ME THAT THE PROBLEM WAS RESOLVED WHEN INFACT THEY DIDN'T EVEN LUBE ANYTHING CLOSE TO THE PROBLEM ACCORDING TO THIS OTHER REPAIR SHOP. CAN YOU OFFER ME ANY HELP?? POSSIBLY ANOTHER NUMBER TO GET THROUGH TO CHRYSLER??*AK

I HAVE TRIED TO HAVE THIS PROBLEM RESOLVED WITH THE DEALER TO NO AVAIL.THE ENGINE FAILURE STATED HAPPENED WHILE THE CAR WAS STILL UNDER WARRANTY.THEY REFUSE TO REPLACE OR REPAIR THEIR WORK. *AK

THERE WAS A VERY SEVERE OIL LEAK. CONSUMER TOOK VEHICLE TO DEALER AND THEY REPLACED HEAD GASKETS. *AK DEALER REPLACED THGE CYLINDER HEADS AND HEAD GASKETS. *YH

WHEN SHE STARTED VEHICLE AND TOOK IT OUT OF PARK, VEHICLE SUDDENLY ACCELERATED OUT OF DRIVEWAY TOWARDS A TRAFFIC FILLED ROAD. CONSUMER STATED THAT SHE DIRECTED VEHICLE AWAY FROM ROAD WHICH CAUSED TIE ROD TO BREAK, STOPPING VEHICLE. DEALERSHIP STATES THEY COULD NOT DETERMINE REASON FOR SUDDEN ACCELERATION. *AK VEHICLE EXPERIENCED SUDDEN ACCELERATION ON A SECOND OCCASION WHEN CONSUMER WAS IN A LINE AT A CAR WASH, CONSUMER STARTED VEHICLE TO GO INTO CAR WASH AND IT SHOT OUT OF CONTROL, CONSUMER TURNED OFF KEY WHILE EXITING CAR WASH, HOWEVER VEHICLE KEPT GOING AND WAS LITERALLY AIRBORNE, GOING OVER A CURB, VEHICLE WAS FINALLY STOPPED BY HITTING A LIGHT POLE, CONSUMER WAS INJURED IN ACCIDENT. *SLC

WHEN TURNING A CORNER FROM A STOP SIGN TIE ROD END ON PASSENGER'S SIDE BROKE. CONSUMER STATED BOTH WHEELS WENT IN SEPARATE DIRECTION INSTEAD OF SAME WAY.*AK THE LEFT SIDE ALSO NEEDS REPLACEMENT. *YH

WHEN IT RAINS SOMETIMES IT WILL BE WET ON THE FLOOR BEHIND DRIVER SEAT. ALL WINDOW AND DOORS ARE CLOSED. LOCK DON'T ALWAYS OPEN. KEY GETS STUCK IN IGNITION. PROBLEMS SHIFTING GEARS IN AUTOMATIC WHEN FIRST START VEHICLE.*AK

SIDEWALLS OF TIRES ARE WEARING IMPROPERLY. *AK (DOT NUMBER: B3TA TIRESIZE: 195/65/15)

WE TRAVEVELLED FROM OUR ONTARIO CANADA RESIDENCE TO OUR FLORIDA RESIDENCE ON NOVEMBER FRIDAY NOVEMBER 3, 2000. A FEW DAYS PRIOR TO THE TRIP, WE HAD OUR VEHICLE SERVICED WHICH INCLUDED ROTATION AND BALANCING OF THE MICHELIN TIRES. ON OUR RETURN, WE PUT OUR VEHICLE IN FOR SERVICE AGAIN ON NOVEMBER 21, 2000 AND WE WERE ADVISED THAT 3 OF THE 4 MIICHELIN TRIES HAD DEVELOPED CRACKED SIDEWALLS AND WERE UNSAFE TO DRIVE. ON CONTACTING, MICHELIN THEY ADMINTTED THE TIRES WERE DEFECTIVE BUT STATED THEIR POLICY WAS MANUFACTURER LIST LESS 20% WHICH AMOUNTED TO $107 PER TIRE FOR THE 4 TIRES. MY CONCERN THAT 3 OUT OTHE 4 TIRES BEING CRACKED AND UNSAFE WERE IGNORED. THE TREAD WEAR MEASURED ON THE TIRES WAS 6/32 VERSUS A BRAND NEW TIRE AT 9/32. THEY ADMITTED THAT THE TIRES HAD BEEN ROTATED, BALANCED AND WERE NOT WORN. I BELIEVE MICHELIN HAS FAR GREATER PROBLEMS WITH THE MX4 PLUS THAN THEY CARE TO ADMIT. WE HAVE FILED A COMPLAINT WIHT MICHELIN VIA THE WEB AND WITH CHRYSLER CANADA.*AK (TIRESIZE: P19565 15)( DOT NUMBER: TIRE SIZE: P19565 15 )