2000 CHRYSLER CONCORDE Complaints

DT*: THE CONTACT STATED WHILE TURNING A CORNER AT 25 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHICH DETERMINED THE PROBLEM WAS THE TIMING CHAIN HOWEVER, NO REPAIRS HAVE BEEN MADE. UPDATED 3/28/2006 - *NM

MY WIFE AND SON WERE PARKING THE VEHICLE WHEN A CREAK FOLLOWED BY A LOUD POPPING NOISE OCCURED. AT THAT POINT, THE VEHICLE COULD NOT BE STEERED. THE VEHICLE WAS TOWED TO THE LOCAL CHRYSLER DODGE DEALER SHIP IN FRISCO, TX FOR ANALYSIS. SUBSEQUENT REPORT FROM THE DEALERSHIP WAS THAT BOTH PINS HOLDING THE TIE-ROD ENDS TO THE RACK AND PINION STEERING BOX HAD SHEARED. IN ADDITION, THE RACK AND PINION STEERING BOX HAD A CRACK. DON'T KNOW IF THE PINS SHEARED FIRST OR THE CRACK IN THE BOX CAME FIRST. THE STEERING WHEEL INSIDE THE CAR COULD BE ROTATED 360 DEG. IN EITHER DIRECTION WITH NO ACCOMPANING ACTION OF THE TIRES ON THE GROUND. ABSOLUTLY NO STEERING CONTROL WHATSOEVER! THIS WAS A TOTAL COLLOSAL MANUFACTUREING DEFECT IN THE STEERING THAT HAS HAPPENED BEFORE (CHECK THE WEBSITE COMPLAINT # 10053466) IN TUCSAN, AZ AROUND JANUARY OF 2004. MY RACK & PINION STEERING BOX WAS REPLACED AT 35K MILES BY THIS SAME DEALERSHIP WHILE STILL UNDER WARRENTY DUE TO A MALFUNCTION WHILE STEERING THE CAR. I'M JUST GREATFUL THAT MY WIFE AND SON WERE NOT OUT ON THE HIGHWAY WHEN THIS MAJOR FAILURE OCCURED. SOMEONE IS GOING TO GET KILLED IF THIS IS NOT FIXED! QUIT IGNORING THE FACT (CHRYSLER) THAT THERE IS A ENGINEERING DEFECT IN THIS VEHICLE MODEL! *NM

DT*: THE CONTACT STATED WHILE DRIVING, A NOISE CAME FROM THE ENGINE. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP DETERMINED THE CRANK SHAFT BEARING FAILED AND THERE WAS SLUDGE IN THE OIL.

I HAVE AN 2000 CHRYSLER CONCORDE AND WAS TURNING FROM ONE HIGHWAY TO NEXT AND CAR DIED RIGHT IN MIDDLE OF TURN. THERE WERE NO WARNING LIGHTS OR LOUD ENGINE SOUNDS THAT WOULD INDICATE SOMETHING WAS WRONG. HAD CAR TOWED TO CHRYSLER DEALERSHIP AND THEY SAID ENGINE HAD FROZE UP AND WOULD COST $7,100 TO REPLACE IT WITH NEW ENGINE AS NO USED ENGINES WERE AVAILABLE. CAR ONLY HAD 85,300 MILES ON IT AND HAD REGULAR MAINTENANCE...WARRANTY HAD EXPIRED PREVIOUS YEAR. CALLED DAIMLER-CHRYSLER CORP AND THEY WERE VERY RUDE. *NM

COMPLETE 2.7L ENGINE FAILURE AT 87,000 MILES. OIL CHANGES OCCURRED EVERY 3,000 MILES (MORE THAN THE RECOMMENDATION BY THE MANUFACTURER). SCHEDULE A IN THE OWNERS MANUAL RECOMMENDS OIL CHANGES EVERY 7500 MILES UNDER "NORMAL" OPERATING CONDITIONS. SCHEDULE B RECOMMENDS OIL CHANGES EVERY 3000 MILES IF YOU OPERATE YOUR VEHICLE UNDER ONE OR MORE OF THE FOLLOWING CONDITIONS: 1. DAY AND NIGHT TEMPERATURES ARE BELOW FREEZING OR 2. FREQUENT STOP AND GO DRIVING OR 3. FREQUENT LONG PERIODS OF ENGINE IDLING OR 4. FREQUENT SHORT TRIPS OF LESS THAN 5 MILES OR 5. FREQUENT OPERATION AT SUSTAINED HIGH SPEEDS DURING HOT WEATHER, ABOVE 90 DEGREES FAHRENHEIT OR 6. FREQUENT TRAILER TOWING OR &. TAXI, POLICE OR DELIVERY SERVICE, NON OF WHICH APPLY TO OUR SITUATION AND WE STILL CHANGED THE OIL EVERY 3000 MILES. WITHOUT ANY INDICATION OF A PROBLEM, THE ENGINE SHUT DOWN ON THE HIGHWAY TRAVELING AT 70 MPH PLACING US IN A VERY DANGEROUS SITUATION TRYING TO COAST TO A SAFE PLACE. THE CAR WAS TOWED TO A CLOSED CHRYSLER DEALERSHIP ON A SATURDAY EVENING AND WE WERE STRANDED TRYING TO FIND A RENTAL CAR. THE CHRYSLER DEALERSHIP STATED THE NEXT MONDAY THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF $7400. CONSIDERING THAT THE BALANCE OF THE CAR LOAN IS $6000, IT IS NOT FEASIBLE TO REPAIR THE CAR AT THAT COST. UNFORTUNATELY, WE ARE STILL MAKING PAYMENTS ON THIS CAR THAT WE CANNOT DRIVE AND WE ARE ALSO PAYING A STORAGE FEE SINCE WE ARE UNABLE TO KEEP A BROKEN DOWN CAR AT OUR RESIDENCE. AT THE SAME TIME WE HAVE BEEN PAYING FOR A RENTAL CAR UNTIL WE FIND ANOTHER VEHICLE. I CONTACTED CHRYSLER CUSTOMER RELATIONS DEPT. 1/11/06 AND SPOKE WITH A SCREENER WHO GAVE ME A REFERENCE NUMBER AND PASSED ME ON TO CHRYSLER REP. #177 ONLY TO BE TOLD BY CHRYSLER REP. ID#177 THAT IT'S NOT THEIR PROBLEM, IT'S OUR PROBLEM. *JB

DT: THE CONTACT STATED WHILE PULLING OUT FROM A PARKING SPACE AT 5-7 MPH THE CAR STARTED MAKING A LOUD NOISE AND THE ENGINE LOCKED. THE DEALER SAID THE TIMING CHANGE BROKE WHICH CAUSED THE ENGINE TO SHUT DOWN. *AK

OIL LIGHT WENT ON YESTERDAY MORNING. I IMMEDIATELY STOPPED AT A SERVICE STATION AND THEY PUT IN A QUART OF OIL. ON THE WAY HOME FROM WORK LAST NIGHT, OIL LIGHT WAS STILL ON. I STOPPED AT ANOTHER SERVICE STATION AND THEY PUT IN ANOTHER QUART OF OIL. MINUTES LATER, THE ENGINE SHUT OFF WHILE I WAS DRIVING. I PUSHED THE CAR INTO A NEARBY GAS STATION AND HAD THE CAR TOWED TO THE DEALERSHIP THIS MORNING. THEY JUST INFORMED ME THAT I NEED A NEW ENGINE - MINIMUM COST WILL BE $6,400. THEY ADVISED THAT THESE WERE NOT GREAT ENGINES AND CHRYSLER IS NOT PROUD OF THEM. *NM

DT: THE CONTACT WENT TO START THE VEHICLE AND IT WOULD NOT START. HE HAD THE VEHICLE TOWED TO A DEALERSHIP. THEY FOUND THE TENSIONER IN THE ENGINE BROKE, CAUSING THE ENGINE TO BLOW UP. REPAIRS WILL BE AT THE CONTACT'S EXPENSE.*AK

DT: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY THE FUEL TANK BRACKET FELL OFF. THE CONTACT'S HUSBAND THEN DROVE THE VEHICLE TO A LOCAL SERVICE STATION. THE MECHANIC FOUND THAT THE BRACKET RUSTED AND REPLACED IT. *AK UPDATED 01/19/06. *JB

THE RACK AND PINION STEERING SYSTEM IN MY 2000 CHRYSLER CONCORDE FAILED TO OPERATE WITHOUT ANY WARNING. *NM