1999 CHRYSLER CONCORDE Complaints

WHILE VEHICLE WAS PARKED DRIVER HEARD A LOUD NOISE. DRIVER'S SEAT COLLAPSED FORWARD. THIS CAUSED THE DRIVER TO SUSTAIN MAJOR INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT RECLINER BOLTS NEEDED TO BE REPLACED. *AK

THE PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, CONSUMER HAS A PROBLEM WITH THE TRUNK HYDRAULIC LIFTER FAILING TO KEEP THE TRUNK PROPPED UP SAFELY. *AK

PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, TRUNK LID SPRINGS FAILED TO KEEP THE TRUNK PROPPED UP SAFELY.*AK

1999 CHRYSLER CONCORD 2.7 LITER ENGINE-HAS HISTORY OF ENGINE FAILURE. MY 1999 CONCORD NOW HAS SMOKE COMING FROM THE EXHAUST PIPE, ROUGH IDLE WHEN COLD, AND ALSO HAS INTERMITTENT OIL PRESSURE LIGHT ILLUMINATION (ALL WITHIN 24 HOURS OF THE CAR BEING SERVICED FOR THE OIL LIGHT PROBLEM). *NM

REFERENCE NUMBER: [XXX] [XXX]. THIS IS A DEFECTIVE PRODUCT LIABILITY ISSUE. I WANT FINANCIAL COMPENSATION FOR THE REPAIR OF MY VEHICLE. DAIMLER .*AK CHRYSLER AND ITS REPRESENTATIVES ARE DIRECTLY RESPONSIBLE FOR THE MECHANICAL FAILURE OF THIS VEHICLE. FAULTY ENGINE DESIGN, AND INCORRECT MAINTENANCE PERFORMED. VIN# [XXX] 1999 CONCORDE 11/04/03 REPAIR ORDER INVOICE#[XXX]: REPLACE CAMSHAFT SENSOR. MILEAGE 83117. 02/02/04 REPAIR ORDER INVOICE#[XXX]: REPLACE CAMSHAFT SENSOR. MILEAGE 88097. 03/22/04 INVOICE# [XXX]: A/C COMPRESSOR SEIZED, REPLACE ENGINE. MILEAGE 91065.ESTIMATED REPAIR COST $7740.00 PLEASE CONTACT ME AS SOON AS POSSIBLE. THANK YOU *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

II BOUGHT A 1999 CHRYSLER CONCORDE IN LATE OCTOBER OF 2003. IT HAD LOW MILES (35,000) AND THE DEALERSHIP (A CHEVY DEALERSHIP) GAVE ME A 90 DAY OR 3,000 MILE WARRANTY. I AM FAITHFUL ABOUT TAKING CARE OF MY CARE SO IMAGINE MY SURPRISE WHEN THE ENGINE LIGHT CAME ON AND AS I WAS DRIVING IT TO THE CHRYSLER DEALERSHIP, IT DIED. I HAD IT TOWED THERE AND THEY CALLED ME THE NEXT DAY AND TOLD ME THAT THE TIMING CHAIN HAD GONE OUT AND THAT I WOULD NEED TO HAVE IT REPLACED. I GAVE THEM THE GO-AHEAD. BUT WITHIN HOURS, THEY CALLED ME BACK AND ASKED IF I HAD EVER CHANGED THE OIL IN MY CAR? I TOLD THEM THAT I HAD WITHIN THE LAST 1,000 MILES. I HAD JUST PURCHASED THE CAR, AND IT HAD COME WITH A 120 POINT INSPECTION (INCLUDING AN OIL CHANGE). THE CHRYSLER DEALERSHIP SAID IT WAS THE WORST CASE OF SLUDGE HE HAD EVER SEEN IN HIS 17 YEARS OF WORKING AS A MECHANIC! I WAS STUNNED. I HAD JUST PURCHASED THIS CAR! HE TOLD ME I SHOULD HAVE IT RETURNED TO THE CHEVY DEALERSHIP WHERE I PURCHASED IT, AND DEMAND THAT THEY REPAIR IT. WELL TWO DAYS LATER, I HAVE MY CAR TOWED DOWN THE ROAD TO THE CHEVY DEALER AND I CALL THEM TO TELL THEM THE BAD NEWS. THEY INFORM ME THAT THEY CAN FIX IT AT THE COST OF $7300 FOR A NEW ENGINE, $6300 FOR A REBUILT ONE OR $5700 FOR A USED ONE OF 30,000 MILES! I FINANCED THE CAR AT A 9% INTEREST RATE ON $7,000. IF I PAY FOR A NEW ENGINE, I WOULD BE PAYING FOR THIS CAR 2 1/2 TIMES OVER! I TOLD THEM THAT IT WAS UNACCEPTABLE. THEY THEN TOLD ME THE NAME OF THE LOCAL CHRYSLER REPRESENTATIVE HERE IN THE GREATER CINCINNATI AREA. I HAVE A PHONE CALL IN TO MR. GREG PRITZ BUT I HAVE YET TO HEAR BACK FROM HIM. DO YOU OFFER ADVICE OR SUGGESTIONS. DURELL - BUTCH - HAMM. *AK

WHILE DRIVING AT 50 MPH THE TRIM PLASTIC WHICH COVERS THE WINDSHIELD WIPERS FELL OFF. DEALER REPLACED THE PART AT CONSUMER'S EXPENSE OF $152.00.*AK

WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE CAUSE HAS NOT BEEN DETERMINED. *NM *SC

WE PURCHASED A 1999 CONCORDE THAT HAD 39000 MILES ON IT IN 2001. WE HAVE PUT 21000 MILES ON IT SINCE THEN WITHOUT A PROBLEM...UNTIL LAST WEEK. I WAS DRIVING MY 5 YEAR OLD SON TO SCHOOL AND THE CAR DIED ON ME AT A STOP LIGHT. I PUT IT IN NEUTRAL AND STARTED IT AGAIN AND WAS ABLE TO MAKE IT TO HIS SCHOOL, 1 1/2 MILES AWAY. AFTER DROPPING HIM OFF I GOT IT TO THE END OF THE DRIVEWAY AND IT DIED AGAIN. AFTER IT COOLED DOWN IT STARTED OK AND I WAS ABLE TO DRIVE IT HOME, 6 MILES AWAY. AT 4 MILES IT STALLED ON ME AGAIN. WHEN I GOT WITHIN 1/2 MILE OF HOME IT STARTED CHUGGING ON ME AND WHEN I TURNED THE CORNER ON MY STREET IT DIED AGAIN. I GOT IT STARTED ONE MORE TIME AND COASTED INTO MY DRIVEWAY. WE COULD NOT GET IT TO START AGAIN UNTIL IT HAD COOLED DOWN FOR 2 HOURS. WE TOOK IT TO A MECHANIC, NOT A CHRYSLER DEALER, WHO BELIEVED IT WAS THE CAM SENSOR. BECAUSE HE FELT IT WAS A POSSIBLE WARRANTY ITEM HE SUGGESTED WE TAKE IT TO A DEALER. WE DID, AND THEY SAID THERE WAS NO WARRANTY SO WE HAD OUR MECHANIC REPLACE THE SENSOR. THE DAY AFTER THAT WHEN WE WOULD STOP AT A SIGNAL THE OIL LIGHT WOULD FLASH ON AND OFF. THERE WAS OIL IN IT SINCE THE MECHANIC HAD ALSO JUST CHANGED THE OIL WHEN HE HAD IT. WE TOOK IT BACK TO THE MECHANIC. HE FELT THERE WAS SOMETHING WRONG WITH THE ENGINE, BUT HE COULD NOT IDENTIFY IT. HE AGAIN SUGGESTED WE TAKE BACK TO THE DEALER SINCE IT ONLY HAD 60000 MILES ON IT AND BELIEVED IT SHOULD NOT HAVE THIS KIND OF A PROBLEM. WE RECEIVED A CALL FROM THE DEALER TODAY. THEY INFORMED US THE CAR NEEDS A NEW ENGINE.*AK

PREMATURE ENGINE FAILURE OF THE 2.7 LITER ENGINE FOUND IN THE CHRYSLER CONCORDE. *AK