1997 CHRYSLER CONCORDE Complaints

MY CAR STARTED MAKING A CLUNKING NOISE, AND I CHECKED OUT THE PROBLEM AND FOUND THE ENGINE CRADLE BUSHING WERE JUNK. THE CAR ONLY HAD 62000 MILES ON IT. THIS COULD OF CAUSED A VERY BAD ACCIDENT IF THE CRADLE HAD BROKEN. THE CAR WAS LIFTED OFF THE GROUND AND THERE WAS ABOUT A 2 IINCH GAP BETWEEN THE FRAME AND CRADLE WHERE THE BUSHING ARE WORN OUT. I CURRENT DON'T DRIVE THIS CAR DO TO THIS ISSUE.*CN

DT*: THE CONTACT STATED WHILE DRIVING 48 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE REAR PASSENGER SIDE. THE SEATBELT DID NOT AUTOMATICALLY LOCK, THE LENGTH OF THE BELT WAS NOT CONTROLLED BY THE SHOULDER BELT RETRACTOR. THE AUTOMATIC LOCKING RETRACTOR DID NOT FUNCTION AS IT SHOULD BE AND THE PASSENGER IN THE REAR RIGHT SEAT OF THE VEHICLE SUSTAINED SERIOUS INJURIES. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP.

SAME SAD STORY AS THE OTHERS ON YOUR WEBSITE. I HAD A 1997 CHRYSLER CONCORDE. ON NEW YEAR'S DAY 2005 I WAS DRIVING TO MY DAUGHTER'S WHEN, WITHOUT WARNING, THE ENGINE BEGAN TO MAKE A KNOCKING NOISE. SUDDENLY, IT DIED. I HAD TOWED INTO MY DEALER, CLIFFORD CHRYSLER OF BUFFALO GROVE. THEY SAID THE ENGINE HAD SEIZED UP DUE TO SLUDGE. SINCE THE CAR WAS JUST OUT OF WARRANTY INSISTED THEY TALK TO CHRYSLER. CHRYSLER SAID THE PROBLEM WAS CAUSED BY INADEQUATE OIL CHANGES EVEN WHEN I SENT THEM A RECORD OF MY OIL CHANGES, THEY REFUSED TO HELP WITH THE COST OF REPLACING THE ENGINE. *NM

AUTO-THEFT MECHANISM KICKED IN WHEN NOT NEEDED, RADIATOR AND AIR/CONDITIONER WENT OUT BEFORE 70,000 MILES AND NOW THE HEAD GASKET NEEDS REPLACING...AT 67,000 MILES. *JB

ON CHRISTMAS DAY DRIVING WITH MY SON TO MY MOTHERS HOME ABOUT ONE HOUR AWAY, I EXITED THE FREEWAY AND STOPPED AT THE SIGNAL. WHEN THE SIGNAL TURNED GREEN, I PUSHED THE GAS, THE CAR DID NOT RESPOND. I CHECKED TO VERIFY THAT THE CAR WAS IN DRIVE. PUT THE CAR IN PARK, AND ATTEMPTED TO RESTART THE ENGINE. THE ENGINE DID NOT RESPOND. THE VEHICLE WAS PUSHED TO A PARK AND RIDE, THEN TOWED TO THE DEALERSHIP. THE DEALERSHIP REPORTS THAT THE ENGINE SEIZED, AND IS DESTROYED BEYOND REPAIR OF THE VALUE OF THE VEHICLE. THERE WAS ZERO WARNING. THE VEHICLE DID NOT LOSE ANY FLUID. THERE WERE NOT ANY WARNING LIGHTS REGISTERING INSIDE THE VEHICLE. THE MAKE IS A CHRYSLER CONCORDE. IT IS A 1997, WITH 97,000 MILES. UP UNTIL THAT MOMENT THE VEHICLE WAS IDEAL. THEN WITHIN TEN FEET IT IS DESTROYED BEYOND REPAIR, WITHOUT ANY TYPE OF WARNING. *JB

WHEN I WOULD PLACE THE AUTOMATIC TRANSMISSION IN REVERSE ON MY 1997 CHRYSLER CONCORDE THE GAS PEDAL WOULD STICK AND ACCELERATE AT A RAPID RATE. THE ONLY WAY THAT I COULD STOP THE ACCELERATION WAS BY PLACING BOTH ON THE BRAKE AND TURNING THE KEY OFF. DAVE DENNIS CHRYSLER DEALER IN DAYTON, OH., VERIFIED THIS. THEY FOUND THAT THE CRADLE BUSHINGS WERE BAD WHICH CAUSED THE MOTOR TO MOVE AND HIT THE THROTTLE WHICH CAUSED THE MOTOR TO REV. UP IN GEAR. THEY REPLACED THE CRADLE BUSHINGS AND I HAVE HAD NO TROUBLE SINCE. I CONSIDER THIS TO BE A SAFETY ISSUE. THE MECHANIC AT THE CHRYSLER DEALER STATED THAT WORN CRADLE BUSHINGS WERE A COMMON PROBLEM WITH K FRAMES USED ON CHRYSLERS. I CAN'T BE THE ONLY PERSON WHO HAS EXPERIENCED THIS PROBLEM DUE TO CRADLE BUSHINGS WEAR. *NM

THE CONSUMER NOTICED THAT CAR SEEMED TO BE PULLING TO THE LEFT/RIGHT. THE CONSUMER HEARD SOMETHING POP AND RATTLE AND THEN PARTS STARTED FALLING FROM THE VEHICLE ON TO THE HIGHWAY. THE CONSUMER PURCHASED MORE PARTS AND THEY FAILED. THE CONSUMER TOOK THE VEHICLE TO MECHANIC WHO DETERMINED THE TRANSMISSION FLUID LINE WAS LEAKING . ANOTHER MECHANIC STATED THAT THE FRONT END WAS COMING PART AND WAS LOOSE. THE FRAME WAS LOOSE AND NOTHING WAS HOLDING IT TOGETHER. AFTER REPLACING ALL THE PARTS, THE CONSUMER RECEIVED A RECALL NOTICE. TOOK IT TO DEALER AND THEY TOLD HER THAT THEY FIXED THE PROBLEM. BUT, DIDN'T TELL HER WHAT THE PROBLEM WAS, BUT NOW PROBLEM IS WORSE. CAR WAS JUMPING LIKE IT DIDN'T SHIFT INTO GEAR. TRANSMISSION FEELS LIKE IT'S SLIPPING. CONTACT CALLED NHTSA LAST WEEK AND TALKED TO A LADY AND WAS TOLD TO REPLACE THE POWER STEERING FLUID LINE. BOUGHT PIECE OF LINE AND WAS TOLD TO BUY A VACUUM PIPE.

DT: THE CONSUMER INDICATED THAT THE TIMING CHAIN BROKE WITHOUT WARNING. THIS HAS HAPPENED THREE TIMES AND EACH TIME THE CONSUMER HAD TO HAVE THE VEHICLE TOWED TO THE DEALER TO BE REPAIRED. THE MANUFACTURER SAID THERE IS NO RECALL ON THIS. THE CONSUMER SAID THAT THE ENGINE ALWAYS GETS REAL HOT AND STALLS. SHE FORCED TO PULL OFF THE ROAD IN A DANGEROUS PLACES. *NM

PASSENGER SIDE AIRBAG COVER HAS DELAMINATED FROM METAL PORTION. APPEARS TO BE UNSAFE PASSENGER CONDITION.

I WENT TO CREDIT CARS TO PURCHASE A VEHICLE KIND-OF LAST MINUTE. THEIR SALESMAN "ALFREDO" TOLD ME I NEEDED SOME ONE TO SIGN FOR "JOB LIABILITY." I TOLD HIM I DID NOT HAVE NOR WANT A CO-SIGNER. HE ASSURRED MY FRIEND/JOB LIABILITY SIGNER, CANDACE GULICK, THAT SHE WOULD NOT BE A CO-SIGNER. WE LATER FOUND OUT THAT HE LIED. WHEN I DROVE MY CAR OFF THE LOT, CREDIT CARS AND I HAD AN AGREEMENT TO FIX THE NON-OPERATING GAGES. THEY ATTEMPTED TO FIX THEM 4 TIMES.(1 AT CREDIT CARS, 3 AT CAL-RICH AUTOMOTIVE) AFTER 4 ATTEMPTS AND NO LUCK, THOMAS FROM CREDIT CARS TOLD ME TO FIX THE 2 PROBLEMS WITH MY OWN MONEY, AND BECAUSE IT WAS ELECTRICAL HE DIDN'T HAVE TO FIX IT. WE HAD AN AGREEMENT BEFORE I BOUGHT THE CAR. (THE 2ND PROBLEM WAS I OPENED MY SUNROOF ONCE AND IT NEVER CLOSED AGAIN.) BECAUSE OF THE SUNROOF NOT CLOSING MY UPHOLSTERY MOLDED AND WAS RUINED. I DECIDED TO TAKE A TRIP A COUPLE OF HUNDRED MILES AWAY AND THE TRANSMISSION WENT OUT 10/15/2004 AND LEFT ME STRANDED. THIS WAS ONLY AFTER HAVING THE CAR FOR ALMOST 2MOS. I HAD A PRE-PAID LAWYER SERVICE WRITE THEM A LETTER AND ALL I RECEIVED WERE HARRASSING PHONE CALLS AT MY LAST JOB. I SPENT ALMOST $700.00 OF MY OWN MONEY TO TRY AND GET HOME WHEN THE "NEW" CAR LEFT ME STRANDED. MIND YOU THAT I AM A 21YR OLD FEMALE AND I WAS ALONE.*AK