1999 CHRYSLER CONCORDE Complaints

THE DEALERSHIP REFUSED TO HONOR THE RECALL FOR THE VEHICLE. CONSUMER STATED THE SEAT BOLT WAS ON RECALL. *JB

MY 1999 CHRYSLER CONCORDE HAD A COMPLETE ENGINE FAILURE. IT HAPPENED SUDDENLY & WITHOUT ANY WARNING LIGHTS. I WAS STRANDED ON I-40 IN BUSY TRAFFIC. THE DEALERSHIP SAYS THAT IT "SPUN A BEARING" & SHOWED ME SOME METALLIC GLITTER IN THE OIL. THE CAR NOW NEEDS A NEW ENGINE AT A COST OF APPROXIMATELY. $4500.00- 5000.00. I HAVE A USELESS 1999 CONCORDE WITH ONLY 90K MILES & I STILL OWE $11.000. IT HAD REGULAR MAINTENANCE PERFORMED. *NLM

NHTSA#02-V-293-000: THE VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL # 02 V 293 000. *JB THE CLOCKSPRING WAS BROKEN/AIR BAG LIGHT STAYED ON, AND THERE WAS NO HORN(ELECTRICAL FAILURES). (MODEL LXI) SCC

THIS IS THE MESSAGE THAT I SENT TO CHRYSLER CORPORATION ON 4/8/2003. I AM HAVING A PROBLEM WITH THE ITEMS BELOW. THE CAR IS A 1999 CHRYSLER CONCORDE LXI. I PURCHASED IT USED SEPT. 2002. I CURRENTLY HAVE 46201 MILES ON THE CAR AND BY LOOKING AT THE INFORMATION ON YOU WEBSITE SEE THAT I AM NOT THE ONLY INDIVIDUAL TO HAVE THESE PROBLEMS. MY REAR DRIVER'S SIDE WINDOW IS NOT WORKING. IT WORKED WHEN I PURCHASED THE CAR, BUT NOW IT DOESN'T EVEN GO DOWN. I AM HAVING IT REPLACED, BUT AM NOT HAPPY THAT A CAR ONLY 3 YEARS OF AGE HAS SUCH A PROBLEM. I HAVE ALREADY DONE MY RESEARCH AND HAVE REALIZED THAT I HAVE PURCHASED A CAR WITH NUMEROUS PROBLEMS. ALSO, THE FRONT PASSENGER DOOR LOCK MECHANISM (ACTUATOR) ALSO HAS TO BE REPLACED. IT IS CURRENTLY MAKING A VERY LOUD PITCHED NOISE WHEN ACTIVATING THE LOCKING FEATURE. THE UNLOCK DOESN'T MAKE THE NOISE. I WOULD APPRECIATE A RESPONSE ABOUT THIS INFORMATION. I WILL ALSO BE CONTACTING THE NHTSA ABOUT THESE ISSUES SO THEY ARE AWARE OF THEM. WHEN AT THE DEALER TODAY, 4/8/2003, THE SERVICE PERSON SAID THAT THE DOOR LOCK MECHANISM HAS BEEN A CONSISTENT PROBLEM. I REALLY DON'T THINK THAT I WILL BE PURCHASING OR PERSUADING AN INDIVIDUAL TO PURCHASE A CHRYSLER PRODUCT. SINCERELY, [XXX]. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 1999 CHYSLER CONCORDE, 2.7 LITER, WITH 85,000 MILES. THE ENGINE BEGAN KNOCKING AND THEN THE OIL LIGHT THEN CAME ON. I STOPPED THE CAR ON THE EXPRESSWAY. AFTER SITTING I COULD RESTART THE ENGINE, DRIVE A SHORT DISTANCE (.1 MILES) BEFORE THE LIGHT WOULD COME ON AGAIN UNTIL I GOT TO AN EXIT. THE CAR WAS THEN TOWED TO A GARAGE. THEY HAVE DIAGNOSED LIKELY BEARING FAILURE REQUIRING AN ENGINE REBUILD. THE OIL PRESSURE IS DROPPING AS THE ENGINE WARMS UP. THEY FOUND METAL SHAVINGS (BRASS) IN THE OIL. UNTIL THIS PROBLEM, THE ENGINE HAD NOT KNOCKED OR HAD ANY VALVE NOISE OR OTHER ISSUES INDICATING LOW OIL PRESSURE. I HAVE GENERALLY CHANGED THE OIL EVERY 3,000 MILES. THIS FAILURE SEEMS PREMATURE AND WITHOUT WARNING. THE SAFETY ISSUE IS THAT MOTORISTS ARE LEFT STRANDED ON THE EXPRESSWAY DUE A POSSIBLE DEFECT INVOLVING THE MATERIALS USED IN THE MANUFACTURE OF THIS PARTICULAR ENGINE. WHILE THE MILEAGE EXCEEDS THE MANUFACTURERS WARRANTY, THE FAILURE IS EXTREMELY PREMATURE.

THE INTERIOR LIGHTS ILLUMINATED ON THEIR OWN. CONSUMER BELIEVED THERE MAY BE A POSSIBLE ELECTRICAL PROBLEM. *JB

I OWN A 1999 CHRYSLER CONCORD (PURCHASED NEW) AND WAS TOLD THAT MY ENGINE WAS "SHOT". TO REPLACE IT WILL COST $5,000. THIS INCLUDED $3,800 FOR THE REBUILT ENGINE AND $1,200 FOR LABOR. THIS IS RIDICULOUS!!! IT HAS 78,000 MILES ON IT AND I HAVE ALWAYS TAKEN IT IN FOR SCHEDULED MAINTENANCE. FOR A CAR THAT COST OVER $22,000 TO NEED THIS KIND OF REPAIR AT THESE FEW MILES IS UNACCEPTABLE TO ME. PERHAPS I AM NAIVE. I WONDER HOW MANY PROBLEMS WITH THE ENGINE OTHERS HAVE ENCOUNTERED, BUT HAVEN'T OFFICIALLY REPORTED. MANY I AM SURE. I AM WORKING FULL-TIME AS WELL AS PART-TIME TO SAVE MONEY FOR A DOWN PAYMENT TO PURCHASE A HOUSE THIS YEAR. THANKS TO MY ENGINE BEING "SHOT" - MY HUSBAND AND I WILL HAVE TO FORGO OUR DREAM OF OWNING A HOME ANYTIME SOON. HOPEFULLY WE CAN GET PAST THIS AND THE INTEREST RATES WILL STAY LOW ENOUGH FOR OUR TWO YEAR OLD DAUGHTER TO HAVE CHRISTMAS IN HER OWN HOME IN 2004!!!*JB

I HAD JUST PULLED INTO A PARKING SPACE AND WAS ABOUT TO SHIFT FROM DRIVE TO PARK WHEN MY 1999 CONCORDE TOOK OFF JUMPED A CURB STOP AND HIT A TREE, WHERE THE ENGINE CONTINUED TO ACCELLERATE AND THE WHEELS DUG 5-6 INCH RUTS IN THE GROUND, BEFORE REVERSING JUMPING BACK OVER THE CURBING AND STOPPING. THE WHOLE TIME MY FOOT WAS ALSO ON THE BRAKE WHICH DIDN'T RESPOND.*JB

CHRYSLER CONCORD 2.7 ENGINE DRIVING DOWN HWY OIL LIGHT CAME ON LOUD KNOCKING UNDER HOOD CAR STOPPED TOWED CAR TO DEALER. THEY SAID I HAD A BLOWN ENGINE I CHANGE THE OIL EVERY 3 TO 35 HUNDRED MILES. THEY SAID THAT THE ENGINE HAD EXCESSIVE SLUDGE. AFTER TALKING TO SEVERAL OTHER ENGINE PEOPLE THEY SAID THAT THE 2.7 ENGINE HAS A HABIT OF BLOWING AT AROUND 75000 MILES

MY 1999 CHRYSLER CONCORDE WITH 46,000 MILES ON IT DEVELOPED SLUDGE IN THE ENGINE CAUSING THE TIMING CHAIN TO COME OFF ITS TRACK AND SUBSEQUENTLY DAMAGING OTHER PARTS OF THE ENGINE. THE DEALER SAYS THE ENGINE NEEDS TO BE REPLACED AT A COST OF $8,000. WHEN I ASKED WHAT CAUSED THE SLUDGE, THE DEALER TOLD ME I DIDN'T HAVE THE OIL CHANGED ENOUGH. WHEN I PRODUCED DOCUMENTS TO THE CONTRARY, THE DEALER TOLD ME THE OIL USED MUST HAVE BEEN BAD AND BROKE DOWN. I FIND THIS HIGHLY UNLIKELY. TO DATE, I HAVE NOT GOTTEN SATISFACTION FROM THE DEALER OR CHRYSLER. I AM AWARE OF OTHERS WITH THE SAME PROBLEM. SEVERAL OF THESE PEOPLE WERE ALSO TOLD THE SAME THING BY THEIR DEALERS. IT SEEMS LIKE IT'S A CANNED ROUTINE TO DEFLECT RESPONSIBILITY FOR THIS PROBLEM ONTO SOMEONE ELSE. I BELIEVE CHRYSLER IS AWARE OF THIS PROBLEM AND IS NOT STANDING BEHIND THEIR PRODUCT. CAN ANYTHING BE DONE?