1999 CHRYSLER CONCORDE Complaints

DRIVERS BUCKET SEAT FAILED WITHOUT WARNING, CAUSING LOSTS OF VISIBILITY, NEARLY CAUSED A CRASH.*AK

PASSENGER DOOR LOCK STOPPED WORKING. ONLY ABLE TO OPEN THE DOOR MANNUALLY INSIDE BY FLICKING THE LOCK UP OR WITH MY KEY OUTSIDE BY UNLOCKING IT.

WHILE DRIVING 10-15 MPH DRIVER SEATBACK COLLAPSED, VEHICLE HAS NOT BEEN TAKEN TO DEALERSHIP YET. NO INJURIES.*AK CONSUMER STATED THAT THE DEALER REFUSED TO REPAIR THIS AS A SAFETY ITEM, REGARDLESS OF MILEAGE THIS WAS A MALFUNCTION OR FAILURE OF EQUIPMENT. *YH

SENSOR ON AUTOMATIC TRANSMISSION FAILED FOR SECOND TIME. IN EACH CASE, WHILE AT SPEEDS IN EXCESS OF 40 MPH, CAR DOWNSHIFTED HARD AND IN MOST RECENT EPISODE, STALLED IN TRAFFIC. FIRST REPLACEMENT OF SENSOR COVERED UNDER WARRANTY ON 9/5/00 AT 23,885 MILES. PART REPLACED WAS 4800878. SECOND INCIDENT TOOK PLACE ON 1/25/02 AT 45,910 MILES. PART REPLACED SHOWN AS 4800879 BUT SERVICE MANAGER AT DEALERSHIP (EDDIE ACCARDI, POMPANO BEACH, FL) INDICATED HE REPLACED BOTH AN INPUT AND OUTPUT SENSORS (THIS IS NOT REFLECTED ON MY INVOICE HOWEVER). IN EACH CASE, FAILURE CAME ON WITH OUT ANY WARNING. CAR IS DRIVEN BY MY WIFE (56 YEARS OLD) WHO IS AN ADEQUATE OPERATOR. SHE SAYS IN MOST RECENT INCIDENT, WHEN CAR DOWNSHIFTED HARD, IT ALSO STALLED IN TRAFFIC. SHE HAD SOME DIFFICULTY RESTARTING THE ENGINE, THEN PULLED THE CAR TO THE SIDE OF THE ROAD AND CALLED ME. I DROVE THE VEHICLE TO THE DEALERSHIP AT ABOUT 30 MPH AND 4000 RPM. CHECK ENGINE LIGHT CAME ON, SPEEDOMETER DID NOT OPERATE. WOULD NOT SHIFT TO NEXT HIGHER GEAR. VEHICLE STALLED EACH TIME I STOPPED FOR TRAFFIC LIGHT. ATTEMPTS TO DISCUSS THIS WITH CHRYSLER CUSTOMER SERVICE AND SERVICE MANGER AT ACCARDI DID NOT RECEIVE WHAT I CONSIDER, A SERIOUS CONCERN FOR THE POTENTIAL GRAVITY OF SUCH A LOSS OF POWER ON THE HIGHWAY. IN FACT, A "MANAGER" THERE TOLD MY WIFE AND I THAT THESE THINGS HAPPEN, WILL HAPPEN AGAIN AND IF PEOPLE DIE, WELL THAT'S WHY CHRYSLER KEEPS A TEAM OF LAWYERS WORKING. *AK

I PUT CAR IN REVERSE IN PARKING LOT AND IT LUNGED FORWARD AT FULL THROTTLE WITH TIRES SMOKING, SIDESWIPPING ONE VEHICLE AND PUSHED PARKED 2ND VEHICLE 30 FT INTO PARKING LOT ISLE. MY FOOT NEVER LEFT THE BRAKE PEDAL (USED TO SHIFT), AND BRAKES WERE USELESS IN TRYING TO STOP THE CAR. AFTER HITTING THE SECOND CAR (TOTALLING IT) GOT CAR STOPPED BY SLAMMING GEAR SHIFT LEVER INTO PARK. THIS IS THE 3RD INSTANCE OF THIS HAPPENING IN THE MILWAUKEE AREA THAT IS KNOWN TO US. SUBSTANCIAL INJURIES WERE INCURRED IN SECOND INSTANCE WHERE CAR WHEN THROUGH GARAGE DOOR WITH SEVERE FACIAL INJURIES. THE 3RD CAR WENT THROUGH A WINDOW OF A BUSINESS. ALL 3 WERE 1999 CHRYSLER PRODUCTS. CHRYSLER REFUSES TO ACCEPT ANY BLAME FOR THE ACCIDENT AND SENT US A FORM LETTER SAYING THE CAR WAS OKAY WHEN IT LEFT THE FACTORY. OUR CAR WAS A CHRYSLER CONCORDE LXI, THE 2ND A CHRYSLER LHS, AND THE 3RD A DODGE NEON.*AK

CLAMPS ON TRANSMISSION HOSE THAT CONNECTS TO THE RADIATOR IS LEAKING TRANSMISSION FLUID ONTO THE FRONT BRAKES DISCS. CONSUMER FOUND OUT ABOUT THE PROBLEM WHEN TRYING TO PUT VEHICLE IN REVERSE, AND THE VEHICLE WOULD NOT MOVE . CONTACTED DEALER, AND DEALER STATED THAT THEY WERE AWARE OF PROBLEM, AND THAT CLAMPS HAVE BEEN REDESIGNED FOR NEWER MODELS. BUT, THERE WAS NOTHING THAT THEY COULD DO. PLEASE GIVE ANY FURTHER DETAILS.*AK

DOOR AUTOLOCK MECHANISM FAILURE, POWER WINDOW FAILURE PRIOR TO THE APRIL 13, 2001 INCIDENT. PARKED IN DRIVEWAY, PICKED UP FOUR CHILDREN. ENGAGED CAR IN REVERSE, AUTOMATICALLY ACCELERATED AT A MINIMUM OF 20MPHS, APPLIED BRAKES WOULD NOT WORK, TRIED PUTTING CAR IN NEUTRAL, TRIED SHUTTING OFF CAR, HAD TO TURN WHEEL OF CAR TO AVOID HITTING A HOUSE ACROSS THE STREET, CAR CONTINUED TO MOVE FORWARD OVER A CURB AND FINALLY STOPPED ONCE IT HIT BUSHES IN A NEIGHBORS YARD. VEHICLE WAS INSPECTED BY CHRYSLER SPECIAL INVESTIGATIONS, WAS INFORMED THAT NO ASSOCIATION WAS MADE IN ANY MANUFACTURING OR ASSEMBY SYSTEM DEFECTS. THROTTLE CABLE WAS NOT BINDING AND WAS OPERATING NORMALLY, HOSES IN TACT PER CHRYSLER. REFERRED TO MY INSURANCE AGENCY TO FILE A CLAIM. CAR MAX THE DEALER WHERE I PURCHASED THE CAR OFFERED NO ASSISTANCE AS WELL. NOVEMBER 12, 2001 TOOK CAR IN TO HAVE REPAIRS DONE TO DOORS AND WINDOWS, LEFT DOOR LOCK MECHANISM REPLACEMENT $300.00, ALL FOUR WINDOW REGULATOR ASSEMBLIES HAD GONE BAD. OVER $1,000 TO REPAIR.*AK

AFTER GETTING OUT OF VEHICLE WHILE IT WAS IN IDLE GEAR WENT INTO REVERSE, AND VEHICLE RAN INTO AN EMBANKMENT BEFORE STOPPING.*AK

THE TIMING CHAIN BUSTED THROUGH THE CASING THAT HOUSES IT IN THE ENGINE. THE DEALERSHIP TOLD ME THAT THE CAUSE COULD BE A FLAW IN THE CHAIN LINK, AND IT CAUSED SEVERE DAMAGE TO THE REST OF THE ENGINE, AND THAT THE ENGINE MUST BE REPLACED. ESTIMATED COST IS $7000. MY COMMENTS TO THEM WERE, IF IT IS A FLAW IN THE CHAIN, SHOULDN'T IT BE COVERED UNDER THE WARRANTY? THEY TOLD ME NO. I'M TRYING TO FIND OUT IF THERE HAS BEEN OTHE OCCURRANCES OF THIS PRIBLEM, AND WHAT MY RECOURSE AND NEXT STEP SHOULD BE.

WHILE PARKED, CONSUMER SMELLED SMOKE AND NOTICED THAT SMOKE WAS COMING FROM UNDER THE HOOD. CONSUMER PUT FIRE OUT, AND VEHICLE RESTARTED 15 MINUTES LATER. CONSUMER THEN UNPLUGED BATTERY.*AK CONSUMER STATED THE STARTER WAS REPLACED.*ET