1997 CHRYSLER CONCORDE Complaints

BOOSTER SEAT TETHER STRAP ANCHOR WAS INSTALLED TO THE LEFT OF THE "THIRD" LIGHT LOCATED IN THE MIDDLE OF THE DECK LID - BY THE DEALER I BOUGHT THE CAR FROM - YESTERDAY, 2/5/02. THIS WOULD CAUSE THE BOOSTER SEAT TETHER STRAP TO REST AT AN ANGLE WHEN HOOKED TO THE ANCHOR. DEALER SAYS THE ANCHOR WAS INSTALLED WHERE CHRYSLER INSTRUCTED THEM. CONTACTED CHRYSLER AND THEY REFERRED ME BACK TO THE DEALER AND SUGGESTED I GET A SECOND OPINION FROM ANOTHER CHRYSLER DEALER. CONTACTED NHTSA REP. AND HE SAID THAT THE TETHER STRAP ANCHOR SHOULD BE INSTALLED DIRECTLY BEHIND THE BOOSTER SEAT SO THAT THE TETHER STRAP RESTS IN A STRAIGHT LINE. HELP! I'M GETTING THE RUNAROUND AND ALL I WANT TO DO IS ENSURE I'VE MET ALL THE SAFETY REQUIREMENTS FOR MY DAUGHTER SHOULD WE EVER GET IN AN ACCIDENT. THE TETHER STRAP ANCHOR IS STILL INSTALLED - AT AN ANGLE TO THE BOOSTER SEAT AND I WILL LEAVE IT THAT WAY AS PROOF UNTIL SOMEONE CONTACTS ME WITH INSTRUCTIONS/CONTACTS OF WHAT I SHOULD DO NEXT. RIGHT NOW MY DAUGHTER IS STILL USING THE HARNESS WITHIN HER BOOSTER SEAT SO WE HAVE TIME UNTIL SHE REACHES A POINT WHERE THE TETHER STRAP IS ABSOLUTELY NECESSARY. *AK

CHRYSLER CONCORD RECALLED LATE 1998-CAR LEFT AT CENTRAL AND ADVISED NEXT MORNING CAR WOULD NOT START. AT THE TIME CAR HAD ABOUT 35,000 MILES. DEALER TALKED WIFE INTO 800 DOLLARS WORTH OF WORK ON ENGINE INCLUDING INJECTION CLEANING---FUNNY THATS WHAT IT WAS IN FOR ON RE-CALL SO WE NOW KNOW 3 YEARS LATER. CA BEGAN LEAKING FUEL JULY OF 2001 AND TOOK CAR TO PEP BOYS TO SEE WHAT PROBLEM WAS . AFTER REPLACING O RINGS STILL LEAKED , CAR RETURNED TO PEP BOYS . THEY NOW HAD TO REPLACE INJECTORS TO SEE IF THAT MUST BE PROBLEM. CAR STILL LEAKED .THEY CALLED CHRYSLER AND INFORMED BY CHRYSLER THAT THE RAILS MUST OF CRACKED AGAIN. BUT DEALER NOT RESPONSABLE BECAUSE OVER 1 YR WARRENTY AND 12000 MILES ,SO I HAD TO HAVE PEP BOYS ORDER PART S TO DO THE REPAIR. SINCE CAR WAS ALL APART AT THERE STORE AND COST TO MUCH TO TOW TO A DEALED. FOOT /NOTE I TOOK SICK AND WENT TO EMGCY ROOM FOR ..AS DR. STATED COULD OF BEEN FROM THE FUMES. BAD INFECTION IN THROAT PUT ON PEN VK . THIS WAS 1 DAY AFTER PROBLEM TOTAL COST SO FAR 1300.00 NOT INCLUDING LOSS OF WORK FOR WEEK DUE TO WELLNESS. ROBERT F TIERNEY. *AK

FRONT BRAKE ROTORS ARE WEARING EXCESSIVELY WHICH IS CAUSING POOR BRAKING ABILITY. CONSUMER HAS REPLACED BRAKE ROTORS ON FOUR DIFFERENT OCCASIONS. BUT, PROBLEM STILL OCCURS.*AK CONSUMER PURCHASED FOURTH SET OF ROTORS FROM ANOTHER COMPANY, THEREFORE CHRYSLER WOULD NOT GIVE ANY REIMBURSEMENT, EACH TIME ROTORS WERE REPLACED, THEY WERE PITTED AND RUSTED ON THE INSIDE, BRAKES ALSO MAKE THUMPING NOISES. CIGARETTE LIGHTER SOCKET LOOSE, DEALER TIGHTENED. *SLC

HAD TAKEN VEHICLE TO DEALER FOR REAR ALIGNMENT, BUT COULD NOT BE PERFORMED DUE TO CORROSION ANDDETERIORATION ON SUBFRAME MOUNTS. CONSUMER TALKED TO MANUFACTURER, AND HE WAS UNABLE TO TAKE CARE OF THIS SITUATION. *AK

THIS CAR STARTED HAVING PROBLEMS IN APPROXIMATELY APRIL. TIRES WERE REPLACED IN APRIL. BRAKES WERE REPLACED, THEN SLIDING SECTION TO SUNROOF FELL APART. THEN THE TERMOSTAT WENT OUT AND REPLACED. CAR STOPPED, WAS TOLD IT WAS THE WATER PUMP, HAD IT TOWED, WAS THEN TOLD IT WAS THE MODULATOR FAN. CONTACTED THE EXTENDED WARRENTY COMPANY, WAS TOLD BY WARRENTY PEOPLE THAT IT WAS NOT COVERED AND THEN INFORMED BY THEM THAT IT WAS ALSO MY AC AND THE COMPRESSOR. DEALER REFUSED TO HONOR THE REMAINING EXISTING WARRANTY THAT WAS LEFT ON THE CAR.

BODY SHOP SAID ENTIRE HOOD MUST BE REPLACED BECAUSE IT IS COMING FROM UNDER THE HOOD AND NOT RUSTING FROM THE TOP THROUGH THE HOOD. ESTIMATED COST WAS $950.00. CHRYSLER HAS A 5 YEAR WARRANTY/100,000 MILES ON RUST ON THIS VEHICLE. PLEASE ADVISE AS TO WHAT TO DO IMMEDIATELY. THANK YOU. *AK

RACK AND PINION REPLACED 2 TIMES IN THREE YEARS, MAKING KNOCKING NOISE AGAIN......AC EVAPORATER REPLACED 3 TIMES IN 3 YEARS (DEALER SAID IF IT WAS FIXED WITHIN 12 MONTHS IT WOULD STILL BE UNDER WARRANTEE, NOT MENTIONING THE 7 YR WARRANTEE EXTENSION) INSTRUMENT PANEL WOULD TURN OFF INTERMITTANLY NOW IT SEEMS TO BE NOT WORKING AT ALL,,,, CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS... DEALER RESETS IT AND IT WORKS FOR ABOUT 2 WEEKS(SERVICED 5 TIMES) ... REGULATOR IN PASS. DOOR DOES NOT LIFT POWER WINDOW

WHILE DRIVING 60 TO 65 MPH CONSUMER HEARD A CLANKING NOISE . LEFT REAR CONTROL ARM BROKE. CONSUMER ALSO STATED HAD IT WELDED BACK ON. CONTACTED DEALER.*AK *SLC

WHEN DRIVING AT 55 MPH COMING OFF BELTWAY RAMP AND UPON APPLYING BRAKES PEDAL WENT TO FLOORBOARD, BRAKES FAILED TO RESPOND, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER CONTACTED DEALER, DEALER NOTICED HOSE WORE OUT, CAUSING BRAKE FAILURE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

WHILE PUTTING WINDSHIELD WASHER IN CONTAINER HOOD FAILED STAY UP. HYDRAULIC LIFTER GAVE UP, AND HOOD FELL, HIT CONSUMER IN HEAD. THEN, TRAPPING CONSUMER'S HANDS UNDER HOOD. *AK