1994 CHRYSLER CONCORDE Complaints

THE SEAT ROCKED TO THE SIDE AND BACKWARD, A BOLT HAD BROKEN AND THE SEAT NEEDED REPLACED, POSSIBLY RECALL RELATED. *MJS

WAS DRIVING ON INTERSTATE IN VERY HEAVY TRAFFIC AND ALL OF A SUDDEN CAR DOWNSHIFTED TO 2ND AT ABOUT 40 MILES PER HR AND WOULD NOT UP SHIFT.MANAGED TO PULL TO SHOULDER OF ROAD AND ONTO AXCESS ROAD.STOPPED CAR TRIED TO PUT IN GEAR AND HAD NONE EXCEPT REVERSE .SHUT OFF MOTOR RESTARTED AND PUT IN LOW GEAR AND WAS ABLE TO EASE CAR OFF ROAD AT ABOUT 5 MILES PER HOUR.HAD CAR TOWED TO TRANSISSION SHOP AND WAS DETERMINED BY THERE PUTING ON COMPUTER THAT OVERDRIVE WAS OUT.I CONTACTED CAR DEALER AS I HAD JUST PURCHASED THE CAR 26 DAYS BEFORE.HE SAID I WAS TOTALLY RESPONSIBLE FOR PROBLEM I SEE THERE HAS BEEN A LOT OF COMPLAINTS ON THIS PROBLEM AND AND HOPE YOU CAN HELP. THANKS. *AK

THE DEFROSTER SYSTEM DOES NOT SEEM TO WORK PROPERLY CAUSING POOR VISIBILITY DUE TO FOGGED WINDOWS, HEATER CORE REPLACED HOWEVER THE FOGGING CONTINUED. *MJS

VEHICLE LOST CONTROL WHILE MAKING A LEFT TURN DUE TO A FRONT STRUT FAILURE. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE PART WAS NOT COVER UNDER A MANUFACTURER'S RECALL. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

CAR STARTED PULLING TO THE LEFT AND ABS WARNING LIGHT COMES ON PERIODICALLY, UPON FURTHER INSPECTION I FOUND THAT BOTH TIE ROD ENDS ARE WORE AND VERY SLOPPY. CHRYSLER GARAGE SAID THAT THESE ARE NOT RECALL ITEMS AND THAT I WILL HAVE TO PAY FOR REPAIRS.

TIE ROD ON THE LEFT FRONT END CAME APART RESULTING IN LOSS OF STEERING CONTROL, IT TURNED OUT THAT A LOCKING MECHANISM FOR THE INNER TIE ROD ENDS WAS MISSING. NLM

APPROXIMATELY TWO WEEKS AGO I RECEIVED A RECALL NOTICE FROM CHRYSLER REGARDING A POSSIBLE DEFECT IN THE DRIVERS SIDE POWER SEAT. I INSPECTED THE SEAT ASSEMBLY AND FOUND THAT NO PROBLEM EXISTED AT THIS TIME . THE INSTRUCTIONS INDICATE FOR ME TO KEEP THE RECALL NOTICE IN THE EVENT THE COMPONENT FAILS AT A LATER DATE. WHILE INSPECTING THE RAILS THAT THE SEATS SLIDE ON, I DISCOVERED THAT THE PLASTIC WEAR PADS THAT THE UPPER RAIL SLIDE ON THEN MOVING THE SEAT FOREWARD OR REARWARD WERE BROKEN. I CHECKED THE PASSENGER SIDE ASSEMBLY AND FOUND THE SAME PIECES WERE BROKEN. I CONTACTED CHRYSLER REGARDING THESE BROKEN PIECES AND EXPLAINED TO THEM THAT THIS IS A POTENTIAL SAFETY HAZARD AND INQUIRED IF THEY WOULD CONSIDER REPLACING THESE BROKEN ITEMS DUE TO THE FACT THAT THE CAR HAS VERY LOW MILEAGE. THEY REFUSED TO CONSIDER REPLACING THESE ITEMS EVEN THOUGH BOTH SEATS ROCK SIDE TO SIDE AND FORWARD IF PUSHED FROM BEHIND. I CHECKED WITH THE PARTS DEPARTMENT TO ORDER REPLACEMENT WEAR PADS TO INSTALL IN THE RAILS AND WAS TOLD THAT THERE IS NO REPLACEMENT AVAILABLE. THE ONLY WAY TO CORRECT THE PROBLEM IS TO BUY THE ENTIRE POWER SEAT MECHANISMS FOR BOTH SEATS. THE COST FOR THIS IS WELL OVER ONE THOUSAND TWO HUNDRED DOLLARS. I BELIEVE THAT THIS IS A WIDE SPREAD PROBLEM WITH THIS PARTICULAR MAKE AND MODEL OF VEHICLE, AND BELIEVE IF YOU WERE TO LOOK AT ANY RANDOM SAMPLE OF LIKE VEHICLES, YOU WILL FIND NEARLY EVERY ONE WITH THE SAME PROBLEM. THESE BROKEN COMPONENTS COULD CAUSE THE SEAT TO TILT WHILE CORNERING AND CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE.*AK

NUT HOLDING TIE ROD FELL OFF, CAUSING LOSS OF STEERING. IT WAS SUGGESTED THAT NUT LEFT LOOSE ON ASSEMBLY LINE

THE TENSIONER PULLEY THAT RUNS THE TIMING BELT IS MADE OF PLASTIC. THE PULLEY MELTED CAUSING THE TIMING BELT TO SEIZE AND THE WATER PUMP TO FAIL. MY MECHANIC CALLED THE CHRYSLER DEALER IN MY AREA AND WAS INFORMED THAT THIS IS A KNOWN DEFECT IN THE CONCORDE. THE REPLACEMENT PULLEY IS MADE OF METAL. IF THIS IS A KNOWN DEFECT THAT CAUSES SUCH EXTENSIVE/EXPENSIVE DAMAGE, WHY IS THIS NOT A RECALL? THE REPAIR COST ME $879.00.

WHILE DRIVING AUTOMOBILE CUT OFF COMPLETELY/ LOST ALL POWER. IT QUICKLY STARTED BACK UP AGAIN AFTER CONSUMER MANAGED TO PULL TO THE SIDE OF THE ROAD. THEN 2 DAYS LATER, THE SAME THING HAPPENED TO CONSUMER'S WIFE. *AK