2017 CHRYSLER PACIFICA Complaints

The internal bearings on the passenger-side sliding door failed. The failure caused the sliding door to come off its tracks, shatter the rear window, and damage surrounding body paint. The vehicle was parked on level ground when the incident occurred. There was no collision or external damage prior to the event. The owner’s manual contains no scheduled maintenance procedure related to the sliding door bearings, hinges, or tracks. This failure appears to be a design or material defect, as multiple other Chrysler Pacifica owners have reported similar sliding door malfunctions. Estimated repair cost is over $3,000. Chrysler customer service was notified. This failure poses a serious safety risk — the door can detach, potentially injuring passengers or bystanders. Please investigate this issue for potential recall or safety campaign.

I have been driving, usually at lower speeds and the entire electrical system shuts down. This has left me and my children in the middle of a busy road without brake lights. It has happened multiple times. The battery will be dead and charge multiple times, but then I end up having the electrical failure. It is terrifying. I had the battery checked and it is not the issue. I have not contacted the dealership, but plan on it tomorrow.

Power steering sticks while making gradual turns in either direction. Most commonly noted on highway entrance/exit ramps, but also slight curves in the road. Some force is needed to return the steering wheel to the correct position which has led to over correction. This is a repeated issue, not an isolated incident.

Backup camera - blue screen or black screen. This has been reported several times and was recalled for the 2021-2023 Pacifica. This is dangerous. The transmission jerks really hard between 2-3 great which has also been reported as a normal occurrence that Chrysler has not addresses.

l submitted a form regarding open investigation NHSTA Action number XXX and included my invoice from the Chrysler dealership, Lake Wales, FL regarding the 2017 Pacifica power steering. As of October 26, 2025 there is nothing showing regarding the open investigation. I also requested an email in return regarding these updates. I have not received any emails in return.

Despite repairing multiple things on the vehicle, the automatic engine start/stop continues to malfunction.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at undisclosed speeds and making gradual right turns, the steering wheel was sticking and failed to return to center automatically after the turn. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: PE25009 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 91,000.

The van have issues with a head gasket, Chrysler is aware yet the dealers keep selling the van with this known problems, I reached out to Chrysler and they said they cannot help. I had the van less than a year and I had the van serviced multiple times. Im attaching this link to show you guys that there ia a lot of people having the same problem, everything starts with the smell of the coolant then the misfire PO201, po301, then after taking it it was po305 and po205, https://youtu.be/sUfTxNBkRLU?si=JoLL29t6YbHZIiVg they speak on the video how they replaced the apparently bad part then the codes come back. I had this vehicle less than a year and I had so many issues, in my search I found this happening to multiple pacifica owners. vehicle starts misfiring creating a real possibility of having an accident as the car speed had to be reduced, specially if we are on the highway.

When making long sweeping turns, like highway off ramps, the steering wheel will stick. The driver has jerk the wheel back towards center to get the wheel to turn again. We have owned the car since new. We have expirenced the problem between 15-20 times. The issue seems to come in waves. We will expirence it a few times in a short time then it wont happen agian for an extended period.

Have noticed intermittent sticking sensation when driving. No particular direction. Just sometimes happens going around curves. Have to perk steering wheel in opposite direction to free up.