2017 CHRYSLER PACIFICA Complaints

The Brake Booster created unsafe vehicle handling/driving . Safety was at risk as the car would not remain stopped when the brake pedal was pushed. The pedal would resist pressure and the car would move forward into instersections, cars in front of this car, and it required that I place the car in Park to stop the car. The part has been replaced and the brakes work as they should. There was a recall of the 2018-20 Chrysler Pacificas for the same reason. I read that others have experienced this Brake Booster problem with other years, excluding 2018-20. Lives of the people in the car were at risk until this was fixed. Also, it was not noted on the Chrysler computer check as a problem. I had to insist that it was happening in order to get this repaired. There has been precedence for this malfunctioning part and I request that I am reimbursed what I paid for repair, along with a recall issued. Lives are at risk!

Head gasket failed, flooding #5 cylinder with engine coolant. A warning lamp came on just prior to the failure signaling the #5 plug was misfiring. The engine stopped running and could not start the vehicle. The engine is the Chrysler Pentastar V6 with 63,763 miles.

I was driving my car and approached at a stop sign. The car stopped and froze. The shifter knob lights were out and I was unable to move the car or shift the gears into neutral . ( The engine turned on ,but I could not move my car.) I had the car towed to my autodealership. Since then, the car has repeatedly started, but the shifter is frozen. My dealership has spent a month telling me they don't know how to fix the car. The dealership has been trying one thing after the other, they tell me, yet within a week my car is not functioning. The dealership installed new programming. a week ago.. A few days afterwards, while I was slowing down in city traffic, the dashboard filled with error messages and the car became extremely bumpy to drive. Today, I just had the car towed again to the dealership. The car started, but the shifter was not functioning with an error message "Service Shifter." The car shifter randomly worked once the tow truck arrived, but still had the engine light on. I await to see if the car can be fixed.

We continue to get errors with the Start/stop technology. Three times since 2018 the indicator light came on while driving stating start/stop errors. On one occasion we lost power on a freeway and had to quickly pull off the highway when the vehicle went into limp mode. That repair was covered by warranty. In other cases we have replaced batteries but they soon die and produce the same warnings before a normal life span of a battery. We have repair recipients to document.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure recurred while driving, and the vehicle independently shifted to park(P). The immobilizer warning light was illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Numbers: 23V010000 (Electrical System, Hybrid Propulsion System) and 18V049000 (Electrical System, Engine and Engine Cooling) that were previously performed on the vehicle. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

As I am driving down the street in the middle of traffic the van will cut off and all wheels will lock , I buy a new battery and wires and it continues to happen, not able to drive the expressway scared of causing an accident. The dash will start blinking and the electric will start flashing radio shuts down and the whole car is down for a few minutes like it need to reset.

Our 2017 Pacifica has been in for diagnostic review/repair several times. While traveling between speeds of 50-70 miles per hour after a period of anywhere between 35-90 minutes when making easy right corners the steering sticks in place between 11 & 1 positions. Has been noticed on shorter distances in hotter weather than and on longer trips farther into the drive. We recently had the electronic power steering computer replaced which did not fix the problem. Currently the dealership is advising that the rack and pinion need replacing but the warranty company will not pay as they are not able to replicate the error in the presence of the warranty company inspector. Since replacing the electronic power steering was unsuccessful in correcting the problem, the warranty company is requiring the dealership to provide proof of part failure before they pay. My son turned [XXX] on [XXX] and got his drivers license. At this time we do not have $4,000 to replace the rack and pinion and the warranty company won't cover it due to dealership errors. It is my understanding there are hundreds of reported cases of this same exact issue without any recalls. We refuse to allow our [XXX] son to drive a literal death trap with known and reported steering issues to the government and manufacturer but that may not be an option for everyone. May god or whomever forgive the souls of those who wait for the death of a child or other before taking action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At 76,000 miles, the engine started to misfire and smoke while driving. Loud pop heard. Took it in and dealership said it was a known engine problem with this 3.6 liter engine on cylinder #5 due to the lack of heat dissipation in the rear of the engine compartment. Thank goodness we had just started the car when we heard the pop. The service engine light cam on immediately after the rough start and now if started, it smokes from the tailpipe. Likely head gasket, warped head due to lack of cooling. Car always serviced at dealership. This is a common and known problem at this mileage for this vehicle.

1. Engine power failure 2. Put in extreme danger-I lost all power going through a tunnel under water (MM Bridge Tunnel). I completely stalleddead center in the middle. Only by the grace of God did no one hit me. I also have severe neck issues. A couple of my neck discs need to be replaced. If I were hit I could have been paralyzed. This has created emotional and financial anxiety as well as poor sleep due to tense muscles and body aches. 3. It has almost cut off twice since then. A mechanic did a deep check of all electrical systems, they are fine. He said it was an engine power drain issue. He said according to research it was a known engine problem. 4. Dealer said my vin # is not on the list (even though it's a known problem) and stated I would have to pay for check and repairs. I saw there was a case settlement and am hoping that will cover the cost. The was no police report even though they pulled up to protect me. The van eventually started again and I moved to a safe location. Dodd's Auto shop did evaluation. 5. I noticed an engine light before stall. I'm not sure how long it had been on. My van has a security video but I'm not sure how to get it. My husband is out of town caring for his 96yr old father so he couldn't get it for me.

Check engine light on. P0303 Cylinder 3 Misfire Detected, My maintenance history : Coil is good, only been 27,000 mile since I replaced 6xspark plugs, replaced 1 fuel injector just a week a go, still got engine light on. I took my van to Chrysler Dealer found coolant leaking into cylinder head or gasket. I searched online seems pacifica has many cylinder manufacturers issue.