2017 CHRYSLER PACIFICA Complaints

Hey everyone! I hope you're all doing well. I wanted to share an issue I've been facing with my 2017 Chrysler Pacifica, which I bought brand new back in 2017. Unfortunately, I'm currently experiencing a lack of heat while driving, and it turns out that the engine head gasket is blown and leaking coolant. It's quite disappointing to learn that this seems to be a common problem, with an ongoing lawsuit related to it.

Engine overheating, leaking coolant, Engine 3 misfire, apparently it is a common issue. I have two children I drive around every day and almost had an accident when my engine started overheating. Cost of repairs outweighs current value. Check engine light is constantly on because of this. Car shaking when starting up, etc. This is too common of an issue for it not to be recalled at this point. I have had this vehicle less than 1.5 years and I've already replaced the compressor, the spark plugs, cleaned the fuel injector and body, and have had a mechanic run diagnostics on it multiple times.

Transmission appears to not know what gear to go into, or misses a gear shift altogether. Creating a period of higher rpms with no power to the wheels. This is a safety concern as it has happened when pulling out into travel lanes.

Like many other Pacifica owners, my LED light on the passenger side flickers repeatedly when the vehicle is first started and then turns off.

Had engine issues a few years back around 87,000 and was fixed at Chrysler in Sarasota FL. Rods and other engine parts had to be replaced and engine was running hot. On 11/4/23 our vehicle is again experiencing the same engine issue at 105,000 miles. From what I have read on threads many costumers have expressed similar issues. I have an appointment on 11/7/23 with the local dealership in Knoxville.

Engine code for misfire fixed and still has a shake, looking like head gasket. Transmission jerks upon shifting.

What component or system failed or malfunctioned, and is it available for inspection upon request? - Internal charging system or vehicle battery pack malfunctioned & caught fire. Vehicle is available for inspection now, but not sure about when it is removed from our property. How was your safety or the safety of others put at risk? - It was a big fire! Close to structures, vehicles & dry foliage – super lucky it didn't spread. Smoke was very noxious and affected our entire neighborhood. Neighbors have reported respiratory irritation since the fire. I now have a cough, burning throat and headaches. Has the problem been reproduced or confirmed by a dealer or independent service center? - There's a burned out van at the end of my driveway... specific instance of this problem does not need confirmation Similar issues are reported on the internet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Not yet. Chrysler says it'll take 2-3 days for issue to be "escalated". Insurance is sending someone. Fire department HazMat crew verified that the battery pack is now "cold" but toxic chemicals are a public safety hazard. Oakland Fire incident #[XXX]. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - July 2022 the vehicle refused to charge & displayed a "turtle" icon. Took it to the dealer and told of the charging/fire recall. Stopped charging until all the recall parts were available which wasn't until August 2023. After repair, we were told the car was OK & it was safe to resume charging the car. Other details: - The vehicle caught fire while charging, engulfed in flames, had to be extinguished by Fire department, total loss. Car plugged in at ~4:30pm and we heard a "pop" at ~8:20pm. So the battery had reached 100%. Ran out and there was small fire dripping from middle underside of the car– quickly spread & consumed the entire car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

I received a P0303 engine misfire code. I have noticed a very slow coolant leak. Thankfully I noticed the leak before the coolant ran out or else the car could have overheated and left me in a very dangerous situation. My mechanic ran a test and confirmed that there is a blown head gasket. My vehicle has ~85,000 miles and from what I have read that is very few miles to be having a head gasket fail.

I have a 2017 pacifica with 40,230 miles on it and has a blown head gasket .called chysler customer support to file claim on 10/12/23 .van is at dealership for a week now waiting to hear from chrysler

The contact owns a 2017 Chrysler Pacifica. The contact was driving approximately 60 MPH, when the check engine warning light illuminated and the temperature gauge indicated that the engine was overheating. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into the 3rd cylinder. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.