2018 CHRYSLER PACIFICA Complaints

The check engine light came on after 2 weeks of owning the car. It threw a Code P0303. We replaced the coils on 1-3-5 and spark plugs on all cylinders and the check engine light came back on after 1 week. It finally would not start. Our mechanic has removed the head and gasket and discovered the cylinder 3 was full of water and water and oil in the oil pan creating a gooey sludge. This is apparently an ongoing problem with this engine to the point that gaskets to replace the head gasket are very hard to find.

While traveling for holidays, the CEL came on. We stopped at an auto shop to confirm the error code, before driving the car back home, to ensure safety. Error code P0E15-00 "Hybrid/EV Battery Pack Coolant Heater "A" Control Performance" was the issue. This will be the 3rd-4th time that we have had an issue with the Hybrid system on this vehicle. Thankfully, we purchased an extended warranty. However, we're sure that we are not the only ones experiencing so many problems with this and the Hybrid system should be recognized as being faulty.

We were traveling at approximately 45 miles per hour, slowed down around a bend in the road and hit an ice patch. The vehicle spun towards a truck stopped at a stop sign. We hit the driver's side of the truck with the driver's side of my vehicle. We continued to spin and hit the truck again with a side impact. and spun again after the second impact. The front airbags deployed but the over head side impact airbags did NOT deploy. My wife was driving and hit her head on the drivers side window resulting in a large contusion on her forehead. The only safety notice or recall information we had for this vehicle was concerning the electric start and ignition components with the batteries that left our vehicle stranded at one point, until we had that repaired. We never had any notice or alerts of any air bag deficiencies in the vehicle. The driver's side and driver's passenger side airbags should have deployed upon the impact. We had our two little girls 2yr and 9mo old, 12 yr old, myself, my wife and grandma in the vehicle. No one else was injured in the vehicle except my wife the driver, hitting her head on the side window.

oticed that the CEL had come on, and after reading the codes, I found out that there was a cylinder 5 misfire. To fix the issue, I decided to replace all the spark plugs and ignition coils, and after putting everything back together, I erased the codes. However, the following day, the same code appeared again, and I realized that the coolant level in the reservoir was low. I performed a pressure test on the system and ran it to temperature, but there were no coolant leaks. While the car was running, I observed bubbles in the reservoir, and these signs pointed towards a blown head gasket. After checking online for Pacifica common issues, I found out that head gasket failure is one of the main complaints. As a mechanic with 13 years of experience, I know that these symptoms indicate a blown head gasket. Unfortunately, due to this issue, I had to leave work twice as my wife and four kids were stranded 30 minutes away from the house. This is not acceptable, and I've never had a vehicle blow a head gasket before.

After radiator was replaced by the dealership, our car has been experiencing coolant leaks that we have “repaired” twice, however the issue keeps coming back within the week. We are also experiencing stalled engine will driving, where the car just slows down instantly or stops.

On Sunday, November 5, 2023, our 2018 Chrysler Pacifica Hybrid caught fire in our garage. Please refer to the attached PDF which details the incident. I have pictures and videos of the incident as well as a report from the fire department is being prepared. We have placed home and auto claims with our insurance provider, and we are also working with a disaster recovery company who is compiling a report on the damages and losses. - What component or system failed or malfunctioned, and is it available for inspection upon request? My educated guess from what I witnessed and discussions with the firefighters is it was the car’s electric battery. - How was your safety or the safety of others put at risk? Refer to PDF; further would this have happened at night and as discussed with the fire department, the toxic smoke, heat, and fire/explosion would very likely have caused the situation to have a much more catastrophic outcome. - Has the problem been reproduced or confirmed by a dealer or independent service center? I do not know specifically; however, please note PDF related to NHTSA Recall # 20V-334 we had completed in September 2023. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Refer to PDF; after the fire was extinguished and at the directive of the fire department, the car was taken to a local salvage yard for safety/risk of reigniting. - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Refer to PDF; no, there were no warning signs other than the smell that morning and the service charging system notification after I unplugged the vehicle. We had driven the van the previous day with no issues, and when my wife left the house around 930 that morning through the garage, she did not notice a smell or anything unusual.

Occasional loss of power steering and or locking up of the steering wheel resulting in excessive force to overcome the locked or "catched" position. Dealer has inspected and says that the electric steering gear is faulty.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the engine temperature gauge displayed that the engine was overheating. The contact drove the vehicle to a safe location and waited for the engine to cool down. The contact was able to drive the vehicle to the residence. The vehicle was towed to the dealer where it was diagnosed with a blown head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure and agreed to supply the parts needed for the repair. The failure mileage was approximately 83,538.

The contact owns a 2018 Chrysler Pacifica. The contact stated that the main battery and the auxiliary battery had been replaced on multiple occasions. The dealer had not yet determined the cause of the failure. The contact stated that the frequent battery failures caused the vehicle to stall while driving at various speeds with the battery and check engine warning lights illuminated. In addition, the contact stated that the vehicle was diagnosed with a cylinder #3 misfire. Also, the contact mentioned that the vehicle would jerk forward upon depression of the accelerator pedal without warning. The vehicle was taken to the dealer for a diagnostic test; however, the dealer was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.

I have had transmission problems with this van since I bought it. Had it in the shop several times. It jumps or pops and throws vehicle forward. I also have had to replace the large battery and the accessory battery multiple times. This has left me stranded many times bc it will shut off while driving. Last time was today 11/01/2023. Large battery and alternator was good. Accessory battery dead completely and replaced for free since it was in warranty still. But they say it has caused my van to misfire in cyclinder 3. Car has only been maintenance through Elliot Chrysler Dodge in Carthage Tx