2018 CHRYSLER PACIFICA Complaints

In March my van stalled as I was turning through a busy intersection with my child in the front seat. We narrowly avoided being t-boned. For a second the dash lit up with lights and then it said to shift to park to start vehicle but I couldn't shift. After finally getting it in neutral some good samaritans helped me push it out of the intersection and while I sat off to the side, after about 15 minutes of getting out and checking under the hood, the car started. We used our own code reader and it threw the PoA79 code. We brought it to Lewisville with an appointment, told them about the stall and they did the Z11 recall work for the fire risk with the battery but say there are no issues with the battery and no codes, but they have us ready for the recall work on Loss of Motive Power as soon as the recall work is available because loss of power is a known issue. They think my stall is related to the recall and needs a software update so hold off. Pick the van up after Easter. 3 months later it stalls again, this time with my child and husband on the freeway! After about 10 minutes of everything flashing, it starts again just as it did before, and the CEL clears. We call and are told that the Loss of Motive Power recall O3A process is now out for the 2018. We have never noticed an unexpected loss of charge. We were charging outside and far from our house, per the recall. No lobster popping up. Make an appointment for the O3A recall work and the van stalls on the way. This time it doesn't restart As I understand it, the transmission issue is that transmission case castings causes the high voltage wires to chafe and short out. We are told that we do not have a transmission or a battery issue, it is the On Board Charging Module has internal damage. They are unable to explain how a van that was at 95% charge and with a 12V that showed it wasn't depleted now has an internally damaged OBCM. And they don't know if that is the fundamental underlying problem with stalls.

62000 miles on the vehicle. Bought used from Chrysler dealership with 55K miles. Check engine light came on after starting in morning, rough idling. Brought it to dealership and was diagnosed as cylinder-4 misfire. Dealership replaced spark plug and coil, switched fuel injectors. Drove away from dealership, week later engine light came on again. Went to the dealership, they performed a block test, confirmed 4th cylinder head needed to be replaced. This is an extremely common problem in 2017-2018 Chrysler Pacificas. This is a travesty and needs to be rectified.

Driving through a parking lot when the van said shift to park and completely shut off while moving. Lost power steering and acceleration. Car then would not restart. Husband came and we hooked to his battery and somehow it cranked and we got it home.

Several near-accidents yesterday and today. Steering wheel randomly locks up when driving. This is an extremely dangerous situation for my wife and 4 children riding in the van. You have to physically force the steering wheel back over, which can easily result in over correction which could also cause a crash. No warning lights on at the time, and has happened 4 times yesterday and once today already. How is this not a recall?!

Our engine has stalled while driving the vehicle at least four times since July 1. The engine begins to shudder, and the car will not accelerate, and then the engine completely dies. After it happened today, it was not possible to restart the engine or put it in gear. My and my family's safety was put at risk because the vehicle was inoperable. Three times this happened on major interstates with traffic moving at high speeds. I had to move my children and their car seats into another vehicle while traffic passed. We have had the vehicle in for service at least three times, at least twice at Chrysler dealers. The problem has not been reproduced (yet) but this latest time it completely disabled the vehicle so expect they will see more of the problem now. After the engine cuts out, we get an electrical warning light that flashes briefly, plus a check engine light, and a message that instructs to move the gear shift to P to start the vehicle and another that warns that the Start/Stop system needs service. We have had these all serviced, the fuel pump and battery replaced, and have been told the problem is resolved and yet it keeps happening.

Vehicle is 5 years old and at 90,000 miles. Head gasket blew causing several thousand dollars in damage. This seemed very early to have to do this to the engine. I wanted to report in case this is a persistent issue with this particular model of car. If it is a consistent issue I would like to see. A recall issued.

My 2018 Chrysler Pacifica has a blown head gasket. It has been to a Chrysler dealership and an independent auto repair shop. Both places told me that this is a known defect and commonly occurring problem with this engine. I have conducted my own research and it definitely appears to be a known defect and common problem. I was told that the head gasket could be replaced but more problems would follow and paying the large repair bill wouldn't guarantee the van would be problem free. The best option I've been presented with is to replace the engine completely. It is very disappointing to need to replace an engine in a vehicle that is only 5 years old and just barely over 100k miles.

P0303 code. Ended up being a blown head gasket and required entire engine replacement from damage caused. Refused warranty as it was brought into dealership in Aug 5 2023 but warranty ended July 25 2023. All maintenance had been performed

Engine Misfire was reported and did all the normal maintenance to correct from a certified mechanic. Misfire was still happening so I took it to a dealership and they couldn't find the issue. They wanted 2400 just to break the engine down to find the issue. A local mechanic did a coolant test and read the engine code to see that it was a coolant leak in the oil. Blown head gasket is the culprit. He suggest while you have it apart you should actually do both sides.

Van just unexpected shutdown no warming light nothing ! This is a handicap van rear entrance !!! On Tuesday August 8 2023, Daughter and handicapped granddaughter riding in van it just stopped she had to coast in the middle turn lanes until help arrived Did get daughter out in wheelchair push across 3 lanes traffic to safe very hot that day... On the NHTSA says as of January 17,2023 compaints on 2018 Chrysler Pacifica With inspected engine shutdown..