2017 CHRYSLER PACIFICA Complaints

The vehicle will shut off randomly while in the drive position, and happens when in motion or stopped. THIS CAUSES A HUGE CONCERN as this is our family vehicle that Carrie’s our children. My wife was making a left hand turn in an intersection, with our kids in the Van and shut down on its own in the middle of the turn. We ensure all regular and required maintenance is completed on our vehicle to ensure the safety at all times and this is beyond our control. We took it to the shop and they don’t know what’s going on as it’s intermittently happening. I have read several others having the same issues. This is a huge safety issue that requires immediate attention, please help!

The head gaskets were replaced at 107 miles before I purchased my van. Now here I am 20k miles later with another blown head. The vehicle is undrivable and left me, my wife and my kids stranded. Yes this has been confirmed by a qualified shop. No. Check engine light, misfire.

The rear subframe holding the rear axles suddenly broke in half while driving 30 miles an hour down a residential street. Luckily, I was able to control the vehicle to get it to a shop where it was replaced. The vehicle had never been in a wreck.

A head gasket leak caused coolent to enter a cylinder. The vehicle now suffers from hydrolock and the engine needs to be replaced.

The vehicle has had constant electrical issues. The car freaks out at sporadic times. This can include power cutting in and out while driving, suddenly being unable to put into gear, or unable to start the vehicle at all. Symptoms include tactometer and speedometer simultaneously going up all the way and down over and over again, engine slowing down and starting. Lights on the shifter flashing (this was replaced). A Dealer service rep saw it when I drove in, but was unable to mimic it since it happens so sporadically - they had never seen it before and eventually said, "We don't know what to do."

At least once a week, the rear camera stays on when I put the car from reverse into drive. I will be driving forward and can see the rear of the vehicle through the camera system on the radio for a minimum of 5 seconds. This happens randomly with no associated pattern. I just saw it was an issue for the 2018 model, and I am telling you it is an issue on the 2017 model too. MY vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Transmission has been problematic for the past two years. We have had it checked twice but nothing can be found during the inspection. It shifts very roughly by jolting you forward when you are accelerating from a slow speed or at times when you are coasting as well with no foot on gas or break. You feel jolted as if you were rear ended by another vehicle. I was driving with my family, to include 3 young kids, on interstate I95 on 8/19/23 when the vehicle suddenly jolted 3 times and then the check engine light came on. I was not able to pull over right away, and when I tried to press the gas the engine revved high but the vehicle barely moved. After putting my hazard lights on I was eventually able to pull over and turn the engine off. After a few minutes I restarted the car, the check engine light was on. I got off the next exit and had a mechanic take a look and the P0732 code “Gear 2 Incorrect Ratio.” showed. The interstate is highly traveled and we were in very real danger. I was scared for my family's life, as well as those around us because we had NO CONTROL over how the vehicle was behaving and could not accelerate to a proper highway speed. The vehicle has now been towed to a local transmission shop. Other Pacifica's have been recalled with this error code, there is even a TSB # 21-008-21 from Mopar regarding this exact issue dated 3/12/21. Their lack of action put my family's lives at risk as we could have been hit by a tractor trailer on the 70 mph highway due to this transmission failure. I would like Chrysler to fix this!

We have 2017 Chrysler pacifica there's 96miles on it that my drives to work, after she came back from work this morning I took the car key so i can go to the car wash when started the car i notice the was shaking and there was a check engine light, so i scan the car there was three code on the car. P0420, P0303 and P0203. I checked online for the meaning. I saw that everyone with the same car had the same issue. And before this issue I been noticing low coolant so I always top up the coolant. I noticed everyone say is the head gasket that went bad. Base on all the information and the complaints people made regarding this code i don't need to take it to a dealership for diagnostic, I am sure it is the engine head gasket that's bad.

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

My 2017 Pacifica just passed 96,000 miles and started acting weird. We sent it into the mechanic and they said there is a blown head gasket on cylinder 1. The repair will be between $4,500 and $5,000. Under normal conditions, a head gasket should not be blown on a regularly maintained vehicle with less than 100,000 miles.