2017 CHRYSLER PACIFICA Complaints

The contact owns a 2017 Chrysler Pacifica. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to a certified mechanic who was unable to determine the cause of failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,215.

Our 2017 Chrysler Pacifica's check engine light came on. We took it in and the dealer replaced the spark plugs. Two days later the light came back on. They are telling us its a cylinder misfire and cylinder 5 is filling with coolant. They are charging us thousands of dollars to fix this issue. The car is not safe to drive until this is fixed. We have researched and found that this is a very common issue with these vans. Chrysler needs to be held accountable. They could have fixed this issue with a recall instead of waiting for our safety to be compromised and then spending thousands of dollars for the repair.

The component that failed was the engine. Blown Head Gasket. Had engine light turn on, too to dealership They found error code P0305, cylinder 5 misfire. upon more investigation, spark plug clean, found coolant on cylinder 5. Technician at the dealership found a warper right cylinder head warped and the engine cracked. The vehicle was inspected by the warranty company AUL Corp. They found that the car overheated. There were never any warning lights, lamps, or messages of a hot overheating engine. All of a sudden one morning I turned on the car and the engine ight turn on. The car was shaking and waned to stall. immediately took into dealership. This engine blown head gasket issue in these engines are a known issue to Chrysler We have to pay $13,000 to get it fixed. AUL Corp inspected the vehicle but they did not want to give us a report of their finding, they just told us the claim was denied because supposedly we drove the car while overheating. We did not drive it, there were no warnings of a hot engine

During driving an orange check engine warning light is turned on. In 5 minutes from then, a red warning message "engine is overheating" turned on, I stopped immediately in the middle of the road and this warning message turned off. I checked for coolant and saw an empty container. No engine coolant warning light were turned on previously warning me of the coolant issue. I didn't use the car and added coolant Later that day I tried to use the car and it was operating normally. My car was sitting in the garage for a couple of days while I was waiting for the appointment to do the diagnostic. In two days the check engine warning lamp turned off. On the day of my appointment the car didn't start and was towed to the dealership for the check up. After series of diagnostics I was told engine is locked up and needs to be replaced. My car had only 75000 miles at that moment and just 3000 miles from the last oil change.

The contact owns a 2017 Chrysler Pacifica. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 19V348000 (Electrical System), the feature became inoperable. The START/STOP feature warning light was illuminated. The vehicle was taken back to the dealer, where an unknown repair was completed; however, the failure persisted. The contact stated that while attempting to drive from a complete stop, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that at the second attempt, the vehicle lunged forward. The contact stated that the failure had been reoccurring. The dealer was contacted and charged a diagnostic test fee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,892.

Unbeknownst to me, there was water pump leak which led to overheating, and eventually coolant being dumped into the engine. Originally diagnosed as a P0305 cylinder 5 misfire. Teardown revealed that the water pump had been leaking for quite some time, causing subsequent follow on damage. Engine needs to be replaced and AUL Corp will not cover the damages. We are a family of four, and would regularly transport other family and friends. Luckily we were without any incidents however, this is a safety issue that needs to be addressed in regards to these faulty Chrysler engines. I have read enough claims and horror stories in regards to the Chrysler Pacificas and am in shock that there was never a recall or a extended warranty for owners like myself who is now stuck with unsafe van, that doesn't work, and requires too much money to fix. We loved the van however, this experience has told me to steer clear from AUL Corp, and any Dodge, Chrysler, Jeep vehicles for forever.

I bought the 2017 Pacifica Limited new from Mt. Ephraim Chrysler, Dodge, Ram in Mt. Ephraim, New Jersey. Within a few months of owning the car, I encountered multiple problems which kept the car off the road and raised concerns about the reliability of the car. I kept taking it back to the dealership for servicing, but never felt like they fully addressed the issues that I had explained. I then took it to Turnersville Chrysler, Jeep, Ram for help. Since then, they have been servicing the vehicle. I had the car three weeks ago because it was running sluggish. They kept it for a day and made some changes to see what was going on with the car. I brought it home, drove it a little more and then had to have it towed back into the dealership. I was then told that they would have to tear down the engine to diagnose the issue. They determined that there was an internal coolant leak and that I would need to replace the engine. I realize that there are 114,000 miles on the car HOWEVER- the car has been meticulously maintained and the issue that I now face is not due to lack of care. This is an issue that I feel Chrysler should be held accountable for and take responsibility for the repairs. I have already reached out to your customer service department and am disappointed that my inquiry for goodwill assistance has been declined. This is unacceptable. I shared that I was not satisfied with that response especially since there are many others who have reported this issue as well and it is not an isolated issue.

Car was serviced for a gas leak at a Chrysler Dealership the previous day. The next morning, I was driving at a low speed (<20 mph) when an error message appeared "Car must be in P (park) to place in drive." I switched to P and tried to restart the engine. It turned over several times but never restarted. A police officer had to manually disengage the transmission and emergency brake to put the car in neutral and roll it to a turn lane (rather than in heavy traffic). The car was towed to a dealership and is still being diagnosed. We had no driving issues prior to the car stalling this morning, even with the previous gas leak mentioned above.

Driving the car and the engine shuts off. Car then says to shift into park. No error readout occurs

The driver-side sliding door will continue to open when trying to close it. When we activate the auto-shut, it will close all the way, beep, and then open back up. Nothing obstructs the sensors or the door. Shutting the door multiple times will eventually shut on its own. We have found the vehicle with this door open overnight and at various other times. It opens on its own without pressing any button.