2017 CHRYSLER PACIFICA Complaints

I was at a stop light and my car went in to Idle mode and when I went to press the gas it would not go anywhere. I had to turn the car off completely and restart it. I then needed to get gas and when I went to turn the car back on it would not start.

Vehicle on several occasions has slowly rolled forward when at a complete stop with brake fully engaged. Brake needed to be released and depressed again to stop vehicle. Multiple incidents have occurred while being fully stopped for traffic control devices. Latest incident occurred today, January 15, 2023.

The brakes were extremely hard to push and stop the vehicle. I took it to a local auto mechanic and they identified the issue as a failed brake booster. The repair shop replaced the booster and the vehicle is working correctly now. This is the 2nd time the brake booster has failed on this vehicle (1st repair was within the 1st year of ownership). It appears Chrysler is aware of this issue as it has extended the warranty for certain model years.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 75 MPH, the check engine warning light was illuminated, and there was a burning odor coming from the A/C vents. The contact veered to the side of the road and noticed that the burning odor was also coming from underneath the hood of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the catalytic converter and oxygen sensors needed to be replaced. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V740000 (Hybrid Propulsion System, Engine and Engine Cooling) in 2018. The contact stated that the recall remedy was not effective. The vehicle was taken to the dealer where it was diagnosed; however, the dealer declined to provide diagnostic information to the contact after several attempts. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 68,849.

I have had engine problems for over a year now. My car has had constant issues with rough idling and also jerking while driving. The jerking has been fixed for now but the rough idling has became worse to the point where the car feels as if it will stall out. My car has been at the dealership for repair since 12.22.22 and is still there today 1.11.23 - I was told by another repair shop (while getting brakes and an oil change ) that my car had 3 holes in the crankshaft and that was a problem because there should only be 2 holes. The dealership has replaced an EGR and now is talking about something on the engine to replace (but not the whole engine) and they have still not looked at the crankshaft to see if there are the incorrect number of holes. This is my primary vehicle and no one can seem to fix the problem

While driving home from a local store, all the dashboard lights came on and warning signals were heard. Our local repair shop diagnosed a blown headgasket. We are the original owners, 82,000 miles on the vehicle, this complaint is similar to complaints listed for this vehicle on the NTSB website.

05JAN and 07JAN 2023, similar instances of significant vehicle systems malfunctioning which affected operability/safety. Both times, the vehicle operated without issue earlier in the day. Occurred at 11:30pm on 05JAN2023 while being driven and at 5:30pm on 07JAN2023 upon starting the van. On 07JAN, the van had difficulty starting when the start button was pressed. After more attempts to start, it eventually did. Both times the dashboard had multiple warnings: Check Engine, Stability Control, Airbag Warning, and Electric Park Brake Trouble. Worded messages also displayed regarding transmission and gear positions trouble. While operating, the "D" above the digital speedometer would regularly change to "--" and back to "D," accompanied by an audible tone. The red "BRAKE" light would quickly blink once every 2-3 minutes. Van would accelerated very slowly from low speeds or stopped position, would jolt forward or back aggressively, and could not overcome a moderate grade incline from being stopped. The odometer jumped quickly between 1k-4k rpm, but the engine did not appear to actually do so. When stopped and switching from D to R, reverse functioned similar to being in Neutral. The blue shifter gear knob lights would also blink. When turned off and back on, R would engage faster than normal. The vehicle is available for inspection upon request Driven with 3 family members in the vehicle when the malfunction occurred. My spouse verbally stated that she did not feel safe. With extreme caution, operated the van back home and chose lower speed roads. Would be hazardous to operate in a parking area or near pedestrians. The Airbag malfunction was also very concerning, especially with regard to the jerking movement of the van when accelerating. The problem has reproduced, but not confirmed by a third party. The component has not been inspected by a third party. No other warning lights we illuminated. Codes found: U1110, U1120, U11BC, P0440, P456.

Twice while driving the van shut down and came to a stop. The van jerked and was in park. I was able to push start it back on. Both incidents have happened in the last 2 weeks with all 3 of my children in the car on a busy intersection. Last one happened on 12/26/22 while driving 25-30 miles and hour. This van only has 41,000 miles on it and has NO warning light indicators on. I am taking my van into a dealership tomorrow 12/28/22 in Vancouver, Wa. to get it looked at. I no longer feel safe in my vehicle. This is my main source of transportation and I take the highway everyday to work. I have no idea what could cause this, but I have seen this is a problem in the 2017 models.

The steering wheel sticks when making a turn in either direction. (like getting on or off a ramp) It's requires me to use some force to move it and it can be felt by all in the car. This is not an isolated incident. It happens DAILY when driving this car. Additionally hundreds, if not thousands, of these EXACT same reports can be read on Pacifica owner forums and car review sites. This happens when going over 35mph. But will happen at highway speeds and has been going on for over a year.

Car began idling rough, we were told it needed spark plugs & batteries and that several different engine codes were coming off of it, 3 shops and final say was that the head gasket was blown. Total engine replacement needed less than 70k miles, vehicle never over heated