2017 CHRYSLER PACIFICA Complaints

The contact owned a 2017 Chrysler Pacifica. The contact stated that while driving at approximately 70 MPH, the vehicle independently shifted gear into Neutral. Several warning lights illuminated. The vehicle was towed to a local dealer, where it was diagnosed; however, the failure could not be repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

I have owned the car for years, and have always taken good care of vehicle with scheduled oil changes, tune ups, etc. and now I am being told I need a new head gasket because there is a leak. Being a 2017 with just over 100,000 miles and regular care this should not be happening. It caused issues with a fuse and now a new starter needs to be put in too. An awful smell was coming from the vehicle making me sick and my child while having to drive. What appeared to be heavy smoke started coming out. A light came on staying engine was hot so had to pull over on the side of the road and be towed. I had the mechanic who towed the chrysler pacifica tell me I had a head gasket leak and needed a new one but he does not repair them. I searched over 10 other repair shops and they would not touch due to the ongoing issues with the Pacifica's. I finally found a mechanic who stated the same as the prior mechanic that my head gasket needed to be replaced, and it was a big job that would be awhile before he could even get to. I am asking for assistance with this repair as this seems to be an ongoing issue with them.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the steering wheel seized with no warning. warning lights illuminated. The vehicle was taken to an independent mechanic for an unrelated failure, and during the inspection, the mechanic diagnosed the vehicle with a failed rack and pinion steering assembly that needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. The VIN was not available.

While driving at highway speeds, steering wheel sticks at 11 and 1 o'clock position requiring extra input from the driver to return to zero or 12 o'clock position. This causes a jerky motion when the wheel finally unsticks or an oversteer condition which is unsafe when driving in busy windy roads with opposing traffic.

The steering system is malfunctioning and doesn't return to center naturally while driving at certain speeds and degrees of turns. It can be available for inspection if someone wants to look at it. When operating the vehicle on average between 30-50 miles per hour and making a slight left or slight right turn, the steering wheel gets locked into the turn position and doesn't return to center. Force has to be applied in order to return the vehicle's steering wheel to center and continue driving. No accidents have happened, but I it puts our safety at risk in turning and overcorrecting into another vehicle. No steering components appeared to be damaged when inspected by Firestone and PepBoys. Tires were showing normal wear and within alignment that didn't indicate another issue ongoing. There are no warning lights, symptoms and shown problems indicating something electrical. This does happen often and it's one incident

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the vehicle intermittently started jerking. The vehicle shifted into another gear. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,090.

The power steering will intermittently go out when traveling down the roadway and when making right and left hand turns. Once the power steering goes out there is an alert triggered and the alerts the driver the power steering assist is malfunctioning and the steering wheel is very difficult to control or turn and jerks the steering wheel. Also, the power steering will re-engage and return to normal function without warning and then go back out again.

I keep getting check engine lights and they have repaired serval of the items and I did get a letter in the mail saying the battery would now have a lifetime warranty if it threw a certain code and I had two codes come up and some people told me to replace my 12v battery and it would probably clear up. so reset the codes and put new battery in and ran fine for a week or so (I don't drive much) then when I got in the other day and had it fully charged and it showed on screen only 69% and I thought that was strange then the check engine light came on again showing code P0A0A high voltage system interlock circuit so I am really worried the battery is having a problem and needs replaced. Will it be covered under the lifetime warranty? I see on safety recalls that these vehicles were recalled??

My 2017 Chrysler Pacifica experienced repeated engine timing and oil system failures. The vehicle first developed a check engine light and engine timing code (P000D – camshaft position slow response). The vehicle was inspected by a dealership service department. Shortly after, a major engine oil leak was discovered from the oil cooler / oil filter adapter assembly. The vehicle required repair of the oil cooler assembly and associated seals. After that repair, the vehicle continued to experience engine timing issues. The dealership later confirmed failure of the cam phaser components associated with the engine timing system and performed a repair. Within days of the repair, the check engine light and engine timing code returned again. The failure involves the engine valve timing system and oil pressure dependent components based on Autozone code check. Improper camshaft timing can affect engine operation, cause loss of power, rough running, or possible engine stall while driving, which creates a safety risk in traffic. The issue has been inspected and confirmed by a dealership service department. The vehicle is available for inspection upon request.

The auto start/stop malfunctioned and then the engine sounded like it was going to die. It is available to look at. I thought it was going to stop in the middle of the road. Unknown Unknown The auto start stop light came on and said it was unavailable. They just first appeared today. And the engine light is on.