2018 CHRYSLER PACIFICA Complaints

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving the vehicle at and undisclosed speed his heater is would not work, until the vehicle is fully moving and running. The contact stated he could hear a clicking Nosie coming from the engine bay and as well a decompression noise coming from inside the cabin. The contact stated that there was a check engine light illuminated. The vehicle taken to a dealer were it was diagnosed to need a new electric heater. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 134,350.

We experience a sticking between 11 and 1 when driving at slow (parking lot) speeds and at highway speeds. It makes it more difficult to drive on the high around long turns, because if it's a gentle turn, holding the right angle of turn is difficult if it's sticking around that area. This can lead to unintentional swerving. This is an ongoing issue.

Chrysler performed the 73B recall and n my van in August of 2025. Ever since performing this recall the van has a continuous stream of check engine lights and error codes. The van has been at the dealership at least 6 times for well over 100 days. The check engine lights and error codes always return. The hybrid battery recently had a failure code, and was replaced. I didn't even make it home before I got a check engine light and error codes. The dealership cleared the check engine light and sent me on my way. The codes returned and the van is back at the dealership. The codes I have been getting are : Service Hybrid System, Parking Brake Temporarily Unavailable, Service Electronic Throttle Control, Service Shifter( I was not able to drive as it wouldn't go into gear), Service Electronic Stability Control, Blind Spot Alert, and Service Airbag System. On the longest service visit (over 80 days), Chrysler ended up just telling the dealership to erase the stored codes and return the van to me. They test drive it 50 miles. The error codes returned. They currently have the van again for the same reason.

I purchased my vehicle through Carvana. My engine light is on. I received a notification that there’s a manufacturer recall on my vehicle which is Code CDJR XD1 Crankshaft position sensor - however it’s not listed on your website.

The contact owned a 2018 Chrysler Pacifica. The contact stated that while attempting to park the vehicle in a parking lot, the brake pedal was depressed; however, the accelerator was inadvertently depressed, causing the vehicle to unintendedly accelerate. There was no warning light illuminated. The vehicle accelerated and crashed into the wall. After the vehicle crashed into the wall, there was an abnormal sound of air coming from the vehicle. The contact stated that the sound was not coming from the radiator. Additionally, none of the air bags inside the vehicle had deployed during the crash. The contact and a passenger inside the vehicle sustained bruises in the crash from the seat belts. Medical attention was sought following the crash. A Police report was filed. The vehicle was towed from the scene and deemed a total loss by the Insurance Provider. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

When turning slightly right or left, the lower steering column makes a clicking sound while staying stuck and you have to forcefully move the steering wheel in the opposite direction to get the steering unstuck. A safety hazard of possible over correction could send someone into oncoming traffic.

I am experiencing the exact issues identified in NHTS Campaign Number: PE25009. The steering system on my 2018 Chrysler Pacifica exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. It is most prevalent at speeds over 60MPH. The safety of everyone in the van has been put at risk by requiring increased steering force in the opposite direction that could easily be overcompensated for by the driver. The first time it occurred, I overcompensated which easily could have caused a crash into a guardrail or vehicle. Fortunately, it did not and I was aware of the issue and how to react when it continued during the drive. There were no warning lamps, messages, or other indicators that there's a problem with the van. After parking the vehicle, I saw online that it could be possible to reset the steering sensors by turning the wheel all the way in each direction several times. Not sure if it was a coincidence, but I did not experience the same sticking for the remainder of the drive even with reaching the same speed and taking similar, gradual turns. A service center inspection will come next.

2018 Chrysler Pacifica PHEV subject to Safety Recall 73B (NHTSA 24V-536) for HV battery fire risk. Following the recall repair at Fremont CDJR (Newark, CA) in January-February 2025, this vehicle has experienced systematic cascading hybrid drivetrain failures across 5 repair visits totaling 57 days out of service: (1) CAN bus star connector failure — 10 modules with fault codes U0103/U0001; (2) Hybrid Control Processor failure — required 14 flash attempts to program; (3) $1,786.67 repair failed within 23 miles — CEL and BRAKE warning light appeared simultaneously; (4) Complete transmission removal required to replace auxiliary transmission fluid pump (DTC P2797-00); (5) Power Inverter Module replacement still pending. Vehicle also disabled itself completely while driving prior to March 2026, requiring 30 minutes rest before it could be driven. All failed components are part of the integrated hybrid drivetrain disturbed during the recall repair. Request investigation into whether Recall 73B repairs are being performed correctly at authorized FCA dealers and whether other owners are experiencing similar post-recall failures.

Our 2018 Pacifica (3.6L Pentastar) has a blown head gasket at 160K miles. I didn’t realize this was a common problem until I researched youtube and Chrysler forums and found 100’ of conplaints and examples. I can’t believe how widespread the issue is and Stellantis has done nothing to assist out of warranty customers with recalls or fixes.

My 2018 Pacifica Hybrid suffered a catastrophic suspension separation while driving—the exact failure described in Safety Recall V15. The driver fortunately arrived at home safely only seeing smoke coming out form the tire rubbing against the wheel hood. Although my VIN isn't showing as 'active,' this is clearly a safety defect. I would like to open a case for a Goodwill Repair or a 'Special Policy' adjustment because this is a known dangerous failure.