2017 CHRYSLER PACIFICA PLUG-IN HYBRID Complaints

I own a 2018 CHRYSLER PACIFICA HYBRID. Re: RECALL #Z11/NHTSA 22V-077 It may catch on fire while in my garage, in front of my house or a neighbors house. Chrysler offers no information on where to park it. They don't know what is wrong with the van and no timeline as to when it will be fixed. They won't buy it back as they should. We can't drive or charge our van. We are paying close to $6.00 in gasoline right now. It is just parked in front of our house. It is vitally important that we have our van. We want a buyback now. Stellantis just bought Chrysler Ram Fiat and are the 4th largest automobile manufacturer in the world. They can afford to make this right.

My van has been recalled due to fire potential. Chrysler has no repair and advises not to charge the van or park it near people or property due to the danger it poses even in the OFF position. It is not safe even parked. We have stopped driving it and Chrysler is not offering a reasonable and timely fix to my situation. I believe 27,000 similar vans are affected jeopardizing the safety of many people in my circumstance. Dealers won’t accept the van in trade due to severity of the risk it poses and that Chrysler has no known repair.

The contact owns a 2018 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2018 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had also been notified of the recall and confirmed the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Chrysler Pacifica. The contact received a notification for NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact called the local dealer and Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225) and both confirmed that the part to do the recall repair was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

It has been over a month now and Chrysler has not issued a fix for the latest recall to the PHEV propulsion system. The fact that it could catch fire at any time is concerning and it should be fixed quickly or the owners should be able to receive a loaner. This recall frightens the owners into not wanting to drive the vehicle. Not good.

The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Chrysler Pacifica. The contact received a notification for NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2017 Chrysler Pacifica. The contacted stated the vehicle was parked in the garage when the battery caught on fire. The fire expanded all throughout the contacts home. The fire department extinguished the fire. A fire report was not filed. The wife suffered minor burns and smoke inhalation since the fire reached her bedroom as she was sleeping. The wife was taken to the hospital for medical attention. The vehicle was destroyed as it was consumed by the fire. The manufacturer was not notified of the failure. The failure mileage was not available.

The contact owns a 2018 Chrysler Pacifica. The contact received a notification for NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The dealer had been notified contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed her that they could not offer her a loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer is unable to drive the vehicle due to mechanical failure. Car cannot be parked in the carport or near a tree because car can catch fire when off.