2002 CHRYSLER PT CRUISER Complaints

View complaints related to 2002 CHRYSLER PT CRUISER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 480 complaints submitted for the 2002 CHRYSLER PT CRUISER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHRYSLER PT CRUISER
    - MIDLAND, MI

    TL- THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THE HORN ON THE VEHICLE HAS STOPPED WORKING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE AIR BAG NEEDED TO BE REPLACED IN THE VEHICLE IN ORDER TO GET THE HORN TO WORK. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 51,000.RL

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHRYSLER PT CRUISER
    - SPOKANEQ, WA

    WHILE DRIVING HEARD A LOUD CRACK AND THE DASH ON THE CAR CRACKED ABOUT 16 INCHES, SO FAR HAVE ONLY PUT DUCT TAPE ON IT TO HOPEFULLY KEEP THE CRACK FROM GOING ANY FURTHER. IT HAS CRACKED FROM THE LEFT SIDE, JUST UNDER THE WINDOW TO ALMOST THE CENTER VENT ON THE DASH. *TR

    Source: NHTSA WEB SITE
  • 2002 CHRYSLER PT CRUISER
    - MACCLENNY , FL

    DRIVING TO WORK THIS MORNING ON THE INTERSTATE AT 75 MPH, WITH NO INDICATION OR WARNING MY 2002 CHYSTLER PT CRUISER COMPLETELY SHUT DOWN, STEERING WHEEL LOCKED UP. AFTER I PULLED OVER ON THE SIDE OF THE ROAD THE CAR WOULD NO LONGER TURN OVER OR ACT LIKE IT WANTED TO START UP. I THEN HAVE THE CAR TOWED TO A MECHANIC SHOP NEAR MY HOME AND WAS INFORMED TODAY MY FUEL PUMP WENT OUT. *LN

    Source: NHTSA WEB SITE
  • 2002 CHRYSLER PT CRUISER
    - VANCOUVER, WA

    WITH NO WARNING AND NO APPARENT CAUSE, THE REAR DRIVER SIDE QUARTER WINDOW DETACHED FROM THE CAR WHILE DRIVING ON THE INTERSTATE. SINCE I WAS UNAWARE OF WHAT EXACTLY HAPPENED AT THE TIME (I JUST HEARD A NOISE AND FELT SOME WIND) I DID NOT STOP AND AM UNAWARE OF WHAT IF ANY PROPERTY DAMAGE MAY HAVE OCCURRED TO OTHER CARS AS A RESULT. CLOSER EXAMINATION SHOWS THAT THE GLASS SEPARATED FROM THE BOLTS THAT HELD IT TO THE CAR. IT LOOKS LIKE THERE IS A RECALL FOR THIS PROBLEM ON LATER PT CRUISER MODELS (07V149000), BUT THAT DOES NOT APPLY TO 2002 MODELS. *TR

    Source: NHTSA WEB SITE
  • 2002 CHRYSLER PT CRUISER
    - MARTINSBURG, WV

    TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHEN THE CHECK ENGINE LIGHT CAME ON, THE VEHICLE BEGAN TO MALFUNCTION. THE VEHICLE WAS ALSO BURNING OIL AND LEAKING FUEL EXCESSIVELY. THE SPEEDOMETER DISPLAYED THAT THE SPEED WAS 70 MPH WHILE THE VEHICLE WAS IN THE PARK POSITION. WHEN THE CONTACT TRIED TO SHIFT GEARS FROM REVERSE INTO THE PARK POSITION, SHE HAD TO PUT THE VEHICLE IN DRIVE AND THEN REVERSE. THE DEALER STATED THAT THE INPUT/OUTPUT SPEED SENSOR, THIRD GEAR RATIO AND THE FUEL PUMP MOUNTING FLANGE ON THE VEHICLE MALFUNCTIONED. THE DEALER ALSO STATED THAT NHTSA RECALL CAMPAIGN NUMBER 02V215000, FUEL SYSTEM AND RECALL CAMPAIGN NUMBER 01V288000 FOR THE ELECTRICAL SYSTEM; DID NOT APPLY TO HER VIN. THE FAILURE MILEAGE WAS 85000 AND THE CURRENT MILEAGE WAS 98100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHRYSLER PT CRUISER
    - ANTIOCH, TN

    I HAVE A 2002 PT DASH STARTED CRACKING AT CENTER VENT CRACKED 2 WAYS NOW IS A LARGE CRACK AN VERY SHARP EDGES ON PIECES NO WRECKS , HAS BEEN WELL TAKEN CARE OF .THE CAR HAS VERY LOW MILES ON IT . THIS UPSETS ME ON THE PROBLEM WITH IT . I NEED IT FIXED. *TR

    Source: NHTSA WEB SITE
  • 2002 CHRYSLER PT CRUISER
    - SCOTT, LA

    2002 PT CRUISER SPORT MODEL. CAR WOULD NOT START, WHEN SITTING FAR A FEW DAYS, HAD BEEN DRIVING CAR ALL DAY AND TURNED CAR OFF TO DO AN ERRAND AND CAR WOULD NOT START. CAR HAS LEFT ME STRANDED WHERE I HAD TO HAVE IT TOWED SEVERAL TIMES. BOUGHT CAR NEW AND HAVE HAD THIS PROBLEM FOR 7 YEARS. KEPT BRINGING BACK TO THE DEALER AND COULDN'T FIND ANY PROBLEMS EVERY TIME. FINALLY FOUND A DEALER SERVICE MANAGER THAT KNEW THE PROBLEM. INSUFFICIENT QUALITY PARTS WERE BEING USED WHEN CHRYSLER WAS ABOUT TO GO BANKRUPT. THE BATTERY WIRES FROM THE BATTERY TO THE ALTERNATOR WERE NOT SUPPLYING ENOUGH VOLTAGE TO MAINTAIN ENOUGH TO RECHARGE THE BATTERY. UPGRADED THE WIRES TO A HIGHER VOLTAGE AND HAVE NOT HAD THE PROBLEM FOR ABOUT 10 MONTHS. IT TOOK 7 YEARS TO FIND THE PROBLEM WHICH CAUSED PROBLEMS OF ME USING THE CAR. CHRYSLER USED LOW GRADE PARTS THROUGH OUT THE CAR AND PEOPLE ARE GETTING RID OF THEM AND THEN SOMEONE ELSE BUYS IT AND IT CONTINUES. I WILL NEVER BUY A CHRYSLER MADE CAR AGAIN, VERY UNSATISFIED CUSTOMER CONSIDERING HOW MUCH I PAID FOR IT. WAS WAY OVER PRICED AT THE TIME I BOUGHT IT. I COULD BUY A MUCH BETTER CAR AND HIGHER END MODEL FOR WHAT I PAID FOR MY CAR. *TR

    Source: NHTSA WEB SITE
  • 2002 CHRYSLER PT CRUISER
    - REDDING, CA

    CAR'S PLASTIC DASHBOARD SUDDENLY CRACKED IN THE CENTER AND PIECES FELL INTO THE CENTER VENT. DASHBOARD NOW HAS SHARP EDGES FROM THE CRACKS, WHICH COULD CAUSE INJURY IN THE EVENT OF COLLISION. DO TO THE NATURE OF THE DAMAGE I DON'T BELIEVE THE DASHBOARD COMPLIES WITH FOLLOWING: 571.201 STANDARD NO. 201; OCCUPANT PROTECTION IN INTERIOR IMPACT. *TR

    Source: NHTSA WEB SITE
  • 2002 CHRYSLER PT CRUISER
    - MIDDLETOWN, NY

    TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE MAKING A RIGHT HAND TURN AT 5 MPH THE SUB FRAME UNDERNEATH THE FRONT END OF THE VEHICLE BROKE. HE COULD NOT CONTROL THE VEHICLE OR DRIVE IT. THE VEHICLE WAS TOWED TO A MECHANIC WHO INSPECTED IT AND THE CONSUMER WAS TOLD THAT THE MAIN CROSS MEMBER/SUB FRAME DETERIORATED AND CAUSED THE ENTIRE FRONT END TO COME APART. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED BUT IT WAS DENIED DUE TO LACK OF MAINTENANCE ON THE VEHICLE. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 48,100. THE CONSUMER STATED AS HE WAS MAKING A TURN, THE VEHICLE CAME TO A SUDDEN HALT. WHEN HE EXITED THE VEHICLE, HE DISCOVERED THE FRONT WHEEL WAS LEANING TOWARD THE ROAD. THE VEHICLE WAS TOWED THE CHRYSLER DEALER. UPON INSPECTION, CHRYSLER DENIED THE CONSUMER CLAIM STATING THE REASON FOR THE FAILURE WAS DUE TO LACK OF MAINTENANCE ON THE VEHICLE. UPDATED 11/10/10

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHRYSLER PT CRUISER
    - BETHLEHEM, PA

    TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE INSTRUMENT CLUSTER SEEMED TO FAIL; SHE WAS UNABLE TO SEE THE SPEEDOMETER OR ANY OTHER GAUGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 01V288000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE