2002 CHRYSLER PT CRUISER Complaints

CONSUMER LETTER REGARDING RECALL ON POWER STEERING HOSE. *TS THE CONSUMER HAD DIFFICULTY GETTING HER VEHICLE INSPECTED, SHE WAS ALWAYS GETTING THE RUN AROUND FROM THE DEALER. RECALL #04V268000. *JB

DT: 2002 CHRYSLER PT CRUISER. THE CONSUMER STATED THAT THERE WAS A RECALL ON THE AIR BAG. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP. THE CONSUMER'S WERE INVOLVED IN AN ACCIDENT ON AUGUST 30,2005. THE CONSUMER STATED THAT SHE WAS HIT IN THE FRONT AND RIGHT SIDE OF BUMPER. THE VEHICLE HAD SIDE, FRONT AND SEAT AIR BAGS. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. THE DEALERSHIP TOLD CONSUMER THAT IF SHE WAS TRAPPED BY THE DOORS THEN SHE WAS GOING FAST ENOUGH FOR THE AIRBAGS TO DEPLOY. THE CONSUMER WENT TO WEBSITE AND PRINTED A FORM THAT ASKED ABOUT THE PROBLEM, MAILED THE FORM BACK TO CHRYSLER AND HAS NOT RECEIVED ANY RESPONSE BACK. THE CONSUMER STATED THAT THE VEHICLE HAD DAMAGE OF MORE THAN $5000. THE CONSUMER SUSTAINED INJURIES. THE DEALERSHIP SAID THAT NOTHING WAS WRONG WITH THE AIR BAGS. A POLICE REPORT WAS TAKEN WHICH SHOWED THAT ACCIDENT WAS NOT THE CONSUMER'S FAULT. THE CONSUMER WANTED ATTENTION TO GET THIS MATTER RESOLVED. THE CONSUMER DID NOT WANT TO DRIVE THE VEHICLE AS IT WAS. *AK THE CONSUMER STATED THE SEAT BELT DID NOT RESTRAIN HER ENOUGH. THE CONSUMER WAS TOLD THE REASON WHY THE AIR BAGS DIDN'T DEPLOY WAS BECAUSE THE VEHICLE WAS HIT TO THE RIGHT OF THE SENSOR AND NOT IN THE CENTER. *JB *SC

THE FRONT SUSPENSION BUSHING ON ALL CHRYSLER PT CRUISERS ARE DESIGNED IN SUCH A MANNER THAT THEY CAN DISLODGE FROM THEIR POSITIONS WITHOUT WARNING, CAUSING THE FRONT SUSPENSION TO LOSE IT'S ALIGNMENT. THE BUSHING FAILURE IS COVERED WITH CHRYSLER'S WARRANTY BUT THE EXCESSIVE TIRE WEAR ASSOCIATED WITH IT, IS NOT. THE TIRE DAMAGE HAPPENS SO FAST THAT THE TIRES CANNOT BE SALVAGED. THIS IS A COMMON PROBLEM WITH PT CRUISERS. THE DEALERS REFUSE TO ACCOMMODATE FOR THE TIRE WEAR CAUSED BY THEIR PROBLEM. *NM

BATTERY FAILURE BEFORE WARRANTY EXPIRATION. REPLACEMENT FAILURE AFTER WARRANTY & NO MONETARY PAYMENT BY COMPANY. *JB

I HAVE DISCOLORATION ON BOTH BUMPERS SIMILAR TO WHAT IS DESCRIBED IN ODI COMPLAINTS 10058425 AND 10105776. THE DICOLORATION HAS BEEN NOTICEABLE SINCE SHORTLY AFTER THE PURCHASE OF THE CAR BUT HAS GOTTEN WORSE OVER TIME. LOOKS LIKE THERE WAS MASKING TAPE ON THE BUMPER WHEN A PROTECTIVE COATING WAS PUT ON THE REST OF THE BUMPER LEAVING THE PLASTIC UNDER THE MASKING TAPE UNPROTECTED WHEN IT WAS REMOVED. THE DISCOLORATION CLEARLY INDICATES THAT THERE HAD ONCE BEEN TAPE ON THE BUMPER LEAVING A FADED SPOT IN THE SHAPE OF A SQUARE OF TAPE WHICH HAS BECOME PRONOUNCED OVER TIME. *NM

2002 CHRYSLER PT CRUISER DEVELOPED A NOISE IN WHICH THE CONSUMER TOOK THE VEHICLE TO HAVE REPAIRED. PARTS ON THE VEHICLE WERE REPLACED BUT THE NOISE REMAINS.*MR *JB

BOTH FRONT LOWER CONTROL ARM BUSHINGS WERE WORN AND PUSHED OUT OF CONTROL ARM. REPLACEMENT REQUIRED TO PASS NY STATE INSPECTION, THEREFORE THIS IS A SAFETY ITEM. VEHICLE HAS ONLY 16383 MILES.

HELLO. I TRIED COPYING AND PASTING MY LETTER INTO THIS BOX HOWEVER, MY LETTER IS TOO LONG. THEREFORE, I AM COMPLETING THIS ONLINE FORM AND THEN WILL MAIL IN MY ENTIRE LETTER, DOCUMENTATION AND THE LIKE TO YOUR MAILING ADDRESS ALONG WITH A COPY OF THIS ONLINE FORM. THE COMPLAINT IS REGARDING MY 2002 CHRYSLER PT CRUISER, VIN# [XXX] AND IT IS RELATING TO THE FACT CHRYSLER REFUSES TO REPAIR MY VEHICLE UNDER THE CURRENT AND ACTIVE NHTSA RECALL # 01V288000 (INSTRUMENT CLUSTER PROBLEM). TODAY, 8/5/05 I WILL MAIL MY LETTER DETAILING THE ENTIRE PROBLEM BUT I AM SUBMITTING THIS PORTION ONLINE TO GET THE PROCESS STARTED. THANK YOU FOR YOUR TIME AND ATTENTION. SINCERELY, [XXX] . *NM THE VEHICLE WAS IN MOTION WHEN A POP NOISE WAS HEARD CAUSED BY A SPARK WITHIN THE DASH ABOVE THE SPEEDOMETER. WHITE SMOKE HAD COME BILLOWING OUT OF THE INSTRUMENT CLUSTER. THE OVERHEAD LIGHTS IN THE HEADLINER DID NOT WORK PROPERLY. THE CIRCUIT BOARD WAS BURNED. OTHER PROBLEMS: TRANSMISSION FLUID LEAKED AND SQUEAKS WERE COMING FROM THE REAR SUSPENSION. THE SWAY BUSHINGS HAD WORN OUT AND WERE REPLACED. *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DT: THE CONSUMER TOOK THE VEHICLE TO A SERVICE DEALER FOR RECALL CAMPAIGN 04V268000 REPAIR WORK FOR THE POWER STEERING HOSE ON 6/7/05. SHE RECEIVED ANOTHER RECALL LETTER YESTERDAY WITH THE SAME INFORMATION, AND WHEN SHE CALLED THE DEALER SHE DISCOVERED THAT THE RECALL WORK WAS NOT COMPLETED. THE DEALER PICKED THE VEHICLE UP AT THE OWNER'S BUSINESS FOR SERVICE BECAUSE THE DEALER WAS LOCATED MORE THE 47 MILES FROM THE VEHICLE OWNER. THE OWNER'S CONCERN WAS THAT THE RECALL WORK WAS NOT COMPLETED IN THE FIRST PLACE. THE ONLY THING THE OWNER NOTICED WAS THAT THERE WAS A NOISE IN THE FRONT OF THE VEHICLE BEFORE THE RECALL NOTICE WAS RECEIVED. WHEN THE OWNER HAD THE VEHICLE INSPECTED BY HER MECHANIC, SHE WAS TOLD THAT THE BEARINGS WERE OUT. THIS IS WHAT LED THE OWNER TO TAKE THE VEHICLE TO A SERVICE DEALER FOR THE RECALL WORK IN THE FIRST PLACE. THIS LED TO THE CHAIN OF EVENTS LISTED ABOVE WITH THE INCOMPLETE RECALL WORK. *AK *SC

2002 PT CRUISER JUMPS AT STOP LIGHTS AND THE TRANSMISSION SHIFTS WITH JERKS FROM 1ST TO THIRD GEARS. *MR THE CONSUMER WAS TOLD THAT THE TRANSMISSION COULD NOT BE FIXED. *SC