2002 CHRYSLER PT CRUISER Complaints
View complaints related to 2002 CHRYSLER PT CRUISER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 480 complaints submitted for the 2002 CHRYSLER PT CRUISER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHRYSLER PT CRUISER- VICKSBURG, MS
THE CONSUMER STATED THAT SINCE THE VEHICLE WAS PURCHASED, THE BRAKES WERE DEFECTIVE AND PERFORMED POORLY WHEN APPLIED. THE CONSUMER SUSPECTS THAT THE DEALERSHIP DID NOT WORK ON THE BRAKES AT ALL. *AK THERE WAS A SCREECHING NOISE AND THE BRAKES WOULD SOMETIMES GO ALMOST TO THE BOTTOM OF THE FLOOR. THE DRIVER'S SEAT BELT DID NOT ALWAYS LOCK, THE BRAKES WOULD RUB AND HESITATE TO STOP, THE A/C DID NOT GET COLD ON HIGH SETTINGS, THE ENTIRE DASHBOARD ELECTRONIC SYSTEM WAS OFF, THE FUEL, MPH AND THE RPM LIGHTS HAD COME ON, AT THE INSIDE TOP OF ALL FOUR DOORS, THE LINING WAS BULDGING IN AND OUT, THE DRIVER'S SIDE SEAT BELT NEEDED SEVERAL ATTEMPTS BEFORE LOCKING, THE RIGHT SIGNAL HAD TO BE MANUALLY STOPPED, AND THE LEFT SIGNAL LIGHT DID NOT HOLD. THERE WAS ALSO AN ISSUE WITH THE ODOMETER READING. (THE CONSUMER FELT THAT IT DID NOT DISPLAY THE PROPER MILEAGE) *SC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHRYSLER PT CRUISER- SOUTHAVEN, MS
LOWER CONTROL ARM BUSHING SEPERATION: LOWER CONTROL ARM BUSHING FAILED WHILE DRIVING TO WORK THE SUDDEN FAILURE CAUSED THE CAR TO DROP ON PASSENGER SIDE. TECH AT LOCAL WAL-MART STATED THAT IF IT HAD FAILED WHEN I WAS TURNING THE REDUCED CLEARNCE WOULD HAVE CAUSED MY FRONT RIGHT CORN TO DIG INTO THE GROUND. *JB
Source: NHTSA WEB SITE -
2002 CHRYSLER PT CRUISER- GRAND RAPIDS, MI
BASED ON CONCERNS BY OTHER PT CRUISER OWNERS, I HAVE CHECKED THE CONDITION OF THE LOWER CONTROL ARM BUSHINGS ON MY TWO YEAR OLD, 11,000 MILE CAR. THE RUBBER IS SEPARATING FROM THE METAL, DUE TO A POOR BOND BETWEEN THE TWO? IN ANY CASE THIS IS INAPPROPRIATE FOR A NEW CAR WITH SO LITTLE USE. I BELIEVE DAMLERCHRYSLER SHOULD BE DIRECTED TO BE RESPONSIBLE FOR ANY COSTS ASSOCIATED WITH REPAIRING SAID BUSHINGS: PARTS, INSTALLATION, EXTEND WARRANTY, WORN TIRES DUE SAID LOOSE PARTS, AND OTHER SUSPENSION COMPONENTS. HAVING OWNED MANY CARS AND QUITE A FEW NEW CARS, NEVER A PROBLELM WITH THESE COMPONENTS STARTING TO DISINTEGRATE. PLEASE REVIEW OTHER COMPLAINTS AND TRUST THAT YOU WILL PROVIDE A FAIR SOLUTION TO THE MANY OWNERS OF THIS MODEL CAR, MANY OF WHICH HAVE HAD TO PAY FOR A REPAIR/REPLACEMENT FROM THEIR OWN POCKET!!!!*AK
Source: NHTSA WEB SITE -
2002 CHRYSLER PT CRUISER- COLUMBIA, MO
THE LOWER CONTROL ARM BUSHINGS ARE SEPARATING FROM THE RUBBER. THIS CAN CAUSE LOSS OF VEHICLE CONTROL, RATTLES, SEVERE TIRE VIBRATION OR FRONT END VIBRATION. SOME OF MY MEMBERS HAVE HAD THIS OCCUR AS LOW AS 5000 MILES. CURRENTLY MINE HAS 36.000 MILES AND THE PROBLEM IS OCCURRING ON MINE. I AM A ASE CERTIFIED TECHNICIAN. AND THERE IS NO WAY THAT THESE TYPE OF BUSHINGS SHOULD BE HAVING THIS SEPARATION PROBLEM AT SUCH A LOW MILEAGE. A RECALL IS IN ORDER, BEFORE A OWNER HAS A VEHICLE ACCIDENT DUE TO THE VEHICLE LOOSING STEERING CONTROL. *AK
Source: NHTSA WEB SITE -
2002 CHRYSLER PT CRUISER- WILLIAMSPORT, MD
I READ SEVERAL PT RELATED FORUMS AND MANY MEMBERS HAVE COMMENTED ABOUT LOWER CONTROL ARM BUSHING FAILURES, WEEL SO HAVE MINE. I AM EXPERENCING VIBERATION FROM THE FRONT END AND WILL MAKE ARANGMENTS AT THE DEALERSHIP WHERE I BOUGHT THE CAR. FROM WHAT I HAVE READ ON THE FORUMS IT IS NOT A MATTER OF IF THEY WILL FAIL......BUT WHEN THEY WILL FAIL. I BELIEVE THIS IS A MATTER THAT SHOULD BE A RECALL. THIS IS AN OBVIOUS SAFTY ITEM, AS TOTAL LOSS OF THESE BUSHINGS WOULD RESULT IN LOSS OF CONTROLL OF THE CAR CAUSING A CRASH. THANK YOU 2002 CHRYSLER PT CRUISER DREAM SER 1.*AK
Source: NHTSA WEB SITE -
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2002 CHRYSLER PT CRUISER- HOUSTON, TX
TWO MAJOR COMPLAINTS: 1. I HAVE BEEN STRANDED ON 3 OCCASIONS IN DESERTED PARKING SPOTS - WITH MY CAR JUST NOT STARTING - THE IGNITION WILL NOT WORK AND THERE WAS A COMPLETE ELECTRICAL FAILURE / DISCHARGE. ROAD SIDE ASSISTANCE WE CALLED ON EACH OCCASION AND ONLY ON CHARGING THE BATTERY WOULD THE CAR START. THE FIRST INSTANCE HAPPENED WHEN THE CAR WAS ONLY 3 MONTHS OLD (ITS A 2002 CHRYSLER PT CRUISER, 4 CYL NON TURBO , AUTOMATIC - BOUGHT IN MARCH 2003) - THE SECOND SIMILAR INSTANCE WAS 3 MONTHS LATER AND THE LAST ONE WAS A FEW WEEKS BACK. I HAVE TAKEN THE CAR REPEATEDLY TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE BATTERY OR ELECTRICAL SYSTEM BUT THEY KEEP SAYING THAT MAYBE SOMETHING IS DRAWING EXTRA POWER. THEY REFUSE TO REPLACE THE VEHICLE OR TAKE ANY FURTHER ACTION. 2. I READ ABOUT THE RECALL NOTICE RELEASED IN JUNE 2004. I TOOK MY CAR TO THE DEALERSHIP AND THEY REFUSED TO RECTIFY THE PROBLEM SAYING THAT THEY HAD NOT RECEIVED ANY CONFIRMATION FROM CHRYSLER HEADQUARTERS. I CALLED UP CHRYSLER AND I WAS TOLD THAT I WOULD RECEIVE A LETTER IN THE MAIL AUTHORIZING THE RECALL. ITS BEEN A MONTH AND THE LETTER HAS NOT BEEN RECEIVED - THE CHRYSLER COMPANY DOES NOT RETURN CALLS AND ON LISTENING TO MY PROBLEMS SAYS I WILL RECEIVE A LETTER IN THE MAIL. THE DEALERSHIP WILL NOT TOUCH MY CAR UNLESS I HAVE A LETTER - WHAT DOES CHRYSLER WANT US TO DO -THEY SELL US INFERIOR PRODUCTS AND NOW DO THEY WANT US TO BURN !! PLEASE HELP AND TAKE ACTION AGAINST THIS COMPANY BEFORE ANY MORE LIVES ARE LOST. *LA
Source: NHTSA WEB SITE -
2002 CHRYSLER PT CRUISER- NEW MARTINSVILLE, WV
UPON STARTING THE VEHICLE CONSUMER NOTICED THAT GAS GAUGE WAS ON EMPTY. CONSUMER THEN TOOK THE VEHICLE TO A GAS STATION AND FILLED THE GAS TANK BUT THE GAS GAUGE STILL WAS ON EMPTY WHEN THE VEHICLE WAS RESTARTED. VEHICLE WAS THEN TAKEN TO A REPAIR SHOP. MECHANIC INDICATED THAT WHEN THE VEHICLE GOT HOT FROM THE SUN THE DASHBOARD COMPONENTS BECOME INOPERATIVE. WHEN THIS OCCURRED THE DRIVER WAS UNABLE TO DETERMINE THE SPEED HE WAS DRIVING, AND HOW MUCH FUEL WAS IN THE GAS TANK. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHRYSLER PT CRUISER- SAINT PETERS, MO
WHILE DRIVING 65 MPH ANOTHER VEHICLE MERGED IN FRONT OF CONSUMER'S VEHICLE, RESULTING IN A FRONTAL COLLISION. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD AND NECK INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A BODY SHOP BY THE INSURANCE COMPANY. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHRYSLER PT CRUISER- BAY SHORE, NY
JUST PAID FOR AN ISSUE WITH A VEHICLE THAT WAS ADDRESSED BY NHTSA RECALL # 01V288000, BACK IN 9/01. (THE VEHICLE WAS RETURNED TO THE SELLING DEALER AT THAT TIME, FOR THE RECALL. NOW, THE EXACT PROBLEM EXPLAINED IN THE RECALL HAPPENED TO THE CAR, AND THE DEALER CHARGED FOR THE REPAIR, CLAIMING A HARD WIRING ISSUE THAT HE REFUSED TO SHOW ME. *AK
Source: NHTSA WEB SITE -
2002 CHRYSLER PT CRUISER- LILBURN, GA
BOUGHT A NEW 2002 PT CRUISER. AUTOMATIC TRANSMISSION WENT COMPLETELY BAD AT 37,000 MILES AND AGAIN AT 72,000 MILES. CHRYSLER REPAIRED THE FIRST TIME UNDER THE STANDARD WARRANTY. THE SECOND TIME, I PAID $100.00 SINCE I HAVE A 100,000 MILE POWERTRAIN WARRANTY.*AK
Source: NHTSA WEB SITE