2002 CHRYSLER PT CRUISER Complaints

BUYBACK REQUEST: MY 2002 PT CRUISER WAS BOUGHT NEW, WITH AN EXTENDED WARRANTY. IT WAS DISABLED BY FOOTHILL CHRYSLER ' JEEP IN FOOTHILL RANCH CA, WHILE PERFORMING A FACTORY RECALL. IT HAS NOT BEEN USED SINCE THEN, BECAUSE IT IS ILLEGAL TO DRIVE IT. I TOOK IT IN FOR 60K MILE MAINTENANCE ($399). THE MECHANIC DEMANDED THAT I ALLOW THEM TO DO A RECALL FOR THE 'SECONDARY FUEL PUMP SEAL', WHICH THEY DID INCORRECTLY, SO THE RED 'CHECK ENGINE' LIGHT REFUSED TO SHUT OFF. THE CAR WILL NOT PASS THE CALIFORNIA SMOG REQUIREMENT. CHRYSLER WAS THEN SOLD TO FIAT, AND FOOTHILL RANCH CHRYSLER JEEP THEN WENT OUT OF BUSINESS, BEFORE THEY WERE ABLE TO FIX IT. MY VEHICLE HAS BEEN DISABLED, AND HAS BEEN STORED ON MY DRIVEWAY SINCE 2009, WHERE THE NEIGHBORS HAVE BEEN COMPLAINING. THE DEALER HAD INSISTED THAT THEY FIX A RECALL. I DECLINED THREE TIMES, THEN RELUCTANTLY SAID YES. FOUR HOURS LATER HE SAID THEY HAD A PROBLEM, THE RED 'CHECK ENGINE' LIGHT REFUSED TO GO OFF. I PAID $399, AND SCHEDULED ANOTHER APPOINTMENT. RECALL WORK INVOLVED REPLACING THE GAS CAP AND OTHER PARTS. FOR A THIRD APPOINTMENT, I WAS CHARGED $250. I PAID FOR THE RED LIGHT REPAIR 5 TIMES, FOR A TOTAL OF $800. I DROVE THE CAR WITH THE RED LIGHT ON. SIX MONTHS LATER, I WENT TO THEM FOR THE SMOG CHECK, BUT THE CHRYSLER DEALER WAS GONE, REPLACED BY A MERCEDES BENZ DEALER. I WAS UNABLE TO SMOG MY CAR, OR TO HAVE THE RECALL WORK DONE. CHRYSLER WAS THEN BOUGHT OUT BY FIAT. SERGIO MARCHIONE REPLIED TO TAKE THE CAR TO A DIFFERENT CHRYSLER DEALER, BUT I COULDN'T LEGALLY DRIVE IT. THE CAR IS WORTH $6,000 AND NEEDS $2,000 WORTH OF WORK, TO FIX THEIR FAULTY RECALL WORK. AFTER SPENDING $800 TO REPAIR THEIR FAULTY RECALL WORK, I WILL HAVE A CAR THAT DOESN'T RUN. IT IS THEIR FAULT. I WOULD LIKE TO RETURN THE CAR TO THEM, AND EITHER GET A REFUND OF $6,000, OR APPLY IT TO THE COST OF A REPLACEMENT CAR THAT RUNS.

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHEN THE VEHICLE APPROACHED AN ABRUPT STOP AND ACCELERATED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY WITHOUT WARNING WHILE DRIVING 40 MPH. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE CROSS MEMBER WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,616.

2002 CHRYSLER PT CRUISER. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND OTHER ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED HIS WIFE WENT TO TURN ON THE HEADLIGHTS, AND DISCOVERED THEY DID NOT WORK. THE CONSUMER'S SON CHECKED THE SWITCH ASSEMBLY AND FOUND A SHORTAGE IN THE ASSEMBLY. THE CONSUMER SON DISCOVERED SOME OF THE WIRING COMING FROM THE ASSEMBLY WAS BARE. *JB

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FLUID LEAKED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER BECAME INOPERABLE AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V268000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

OK MAYBE 4TH TIME IS A CHARM ON TRYING TO GET PT CRUISER OFF ROAD. I HAD A FIRE IN THIS VEHICLE DUE TO OVERHEATING WHICH WAS REPORTED BUT DUMB ME PUT IT OUT AND REPLACED GRILL AND RADIATOR AND HAD TO TAKE SEPERATE LOAN OUT FOR $2500 IN REPAIRS AND NOW VEHICLE WON'T START AND NOW BEING TOLD IS COMPUTER WELL THAT EXPLAINS WHY WHEN WE WERE TRYING TO GET OUT OF CAR WHEN WAS ON FIRE THE DOOR LOCKS DIDN'T WON'T TO WORK FIRST TIME. THE CAR IS A 2002 WITH 100,000 MILES ON IT AND I HAVE ALREADY PUT NEW TIRES ON IT AND BATTERY AND HAD ALL THESE REPAIRS DONE TRYING TO SAVE THE CAR BECAUSE I AM A SINGLE MOM ON DISABILITY MAYBE SINCE CHRYSLER IS UNDER INVESTIGATION FOR INJURIES AND DEATHS NOT BEING REPORTED YOU CAN ADD ME BECAUSE I WAS BURNED DURING THE FIRE TRYING TO PUT OUT. I HAVE FORWARDED EVERY SINGLE DOCUMENTATION OF EVERY INCIDENT NOT ONLY TO CHRYSLER BUT NHTSA AND NOW WANT ME TO REPLACE A COMPUTER AT $1300 THIS CAR IS DANGEROUS AND HAVE BEEN TOLD BY EVERYONE WHO HAS EXAMINED CAR IT IS SERIOUS BUT I GUESS IF ME OR MY SON HAD DIED IN CAR THEN MAYBE SOMETHING WOULD HAVE BEEN DONE. I HAVE MADE MY PAYMENTS AND PAID FULL COVERAGE INSURANCE FOR 6 MONTHS WHILE ALL THIS HAS BEEN GOING ON AND ONLY WAS ABLE TO DRIVE CAR FOR A MONTH. THE VEHICLE IS AT CHRYSLER DODGE IN COLUMBIA,TN AND PHONE NUMBER IS 1-931-380-0326. I HAVE 9 TOW BILLS AND NOBODY CARES THAT ME OR MY SON COULD HAVE LOST OUR LIVES!

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN PROMPTED. THE DEALER REQUIRED THAT A NEW COMPUTER BE INSTALLED INTO THE VEHICLE RELATED TO THE MANUFACTURER'S KEY IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.

I WAS DRIVING 55 MPHR AND THE CAR DIED. IT WOULDNT START BACK UP HAD TO TOW IT HOME. REPLACED THE TIMING, WATER PUMP, HEAD GASKET. IT WOULD CRANK BUT WONT START. I NEVER IN MY LIFE HAD THIS MUCH PROBLEMS OUT OF A SOME CAR.

OK THIS IS MY 3RD COMPLAINT ON THIS VEHICLE THE FIRST PROBLEM WAS OVERHEATING AND YES CAUGHT FIRE AFTER A MONTH OF THAT EVERYTIME TEMPERATURE GAUGE WOULD RISE I PULLED CAR OVER AND HAD TOWED I HAVE 7 TOW BILLS ON THAT WELL LAST TIME CAUGHT FIRE WAS ABLE TO PUT OUT HAD TO REPLACE RADIATOR,HOSES,HAD A CRACKED HEAD,FAN,FAN SENSOR AND THERMOSTAT AND GRILL THAT WAS $2000 FOR ALL THAT. I GOT CAR BACK AND NOW HAVE HAD BACK FOR A MONTH AND CAR WON'T START HAD BATTERY CHANGED OUT,HAD 25 POINT INSPECTION DONE AND NOW SAYING ALARM SYSTEM IS TRIGGERING SOMETHING OR POSSIBLY COMPUTER GOING BAD. THIS IS A 2002 WITH ONLY 100,000 MILES ON IT. I OWE $2300 TO CHASE FOR PURCHASE THEN HAVE 2ND LIEN BECAUSE OF ALL THESE OTHER PROBLEMS OF $2000. I BOUGHT THE CAR BACK IN 4/2013 AND HAD TO HAVE ALL RECALLS DONE ON IT AND I HAVE REPORTED ALL THIS BEFORE AND CHRYSLER REFUSES TO ADMIT IT IS A LEMON. I HAVE BEEN TOLD BY DEALER AND 2 OTHER MECHANICS THIS CAR IS NOT SAFE AND SHOULD NOT BE ON ROAD. I AM A SINGLE MOM WITH MS AND ON DISABILITY AND NOW SCARED TO DRIVE CAR. THE CAR IS PARKED AND I AM STILL MAKING PAYMENTS ON SOMETHING I CAN'T DRIVE. I DO KNOW CAR WAS ASSEMBLED IN MEXICO AND DON'T KNOW IF A SIESTA WAS TAKEN DURING MY CAR OR NOT. I AM TOLD NOT TO DRIVE CAR IT IS A HAZARD AND CHRYSLER AFTER FIRE SHOULD HAVE TAKEN CAR BACK BUT THEY REFUSED A FIRE AND WAS ME AND MY SON 2 LIVES COULD HAVE BEEN LOST. I WANT CAR TAKEN BACK BY CHRYSLER AND I WANT PAYOFF ON LOAN OF $3000.00 BY CHRYSLER THIS CAR WON'T BE DRIVEN. I HAVE BEEN VERY COOPERATIVE REPORTING EVERYTHING BUT WHEN MINE AND MY SON'S LIFE IS AT RISK THAT IS ENOUGH! IF YOU DO RESEARCH THE OVERHEATING AND ELECTRICAL HAS BEEN A SERIOUS PROBLEM AND I WOULD THINK THAT A FIRE WOULD GET YOU TO MAKE CHRYSLER TAKE THESE CARS BACK.

SUBFRAME CRADLE FAILURE WITH CRACK THROUGH MOUNTING. DEALER SAYS "SEEN BEFORE" NOT UNDER RECALL OR INVESTIGATION. REPAIR SHOP "HAS SEEN SEVERAL WITH SIMILAR FAILURE" SOME HAVE RESULTED IN SUSPENSION FAILURE AND ACCIDENTS. WHY IS THIS NOT THE SUBJECT OF A RECALL? NO ONE KILLED YET? REPAIR TO COST $1,400.00. UPDATED 11/09/15*LJ

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING 35 MPH, THE CONTACT HEARD A NOISE AND NOTICED SMOKE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING BELT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT THE POWER STEERING SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 04V268000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 142,000.