1997 CHRYSLER SEBRING Complaints

WHILE THE CONSUMER'S WIFE WAS DRIVING, THE LUG NUTS SHEARED OFF THE RIGHT FRONT WHEEL OF THE VEHICLE. CONSUMER STATED THAT POOR DESIGN SET UP AN IRREGULAR VIBRATION IN THE WHEEL WHICH GRADUALLY WORKED THE LUG NUTS LOOSE AND FAILED. *YH

CONSUMER STATES THE WINDSHIELD SEAL IS LEAKING WATER AND DAMAGE RADIO, CD AND CARPET. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

DRIVING AT APPROX. 15 MPH THE STEERING SYSTEM FAILED/LOCKED ON MY CAR. THE CAR WAS TOWED TO THE DEALER ON 10/28/02, AND WAS INITIALLY DIAGNOSED A "FAILURE OF THE POWER STEERING PUMP". THE DEALER REPLACED THE PUMP, AND DURING THE MECHANIC TESTING FOUND THAT THE NEWLY REPLACED PUMP ALSO IMMEDIATELY FAILED AND STEERING AGAIN LOCKED. THE DEALER THEN DIAGNOSED THE PROBLEM AS BEING A TOTAL FAILURE OF THE "RACK" WHICH NEEDED REPLACEMENT AS IT HAD "FAILED AND WAS CONTAMINATING THE PUMPS". BOTH THE POWER STEERING RACK AND POWER STEERING PUMP WAS REPLACED AT A COST TO ME OF $1728.33 PARTS/LABOR. THE DEALER SERVICE REPRESENTATIVE ADMITTED TO ME THAT THEY HAD SEEN SUCH FAILURES BEFORE, AND THAT THE FAILURE WAS NOT A RESULT OF MY MAINTAINENCE OF THIS VEHICLE. IN FACT, I HAVE VIGOROUSLY MAINTAINED THE VEHICLE WITH THIS DEALER SINCE ITS PURCHASE ON 6/30/97 - AND THEY HAVE PERFORMED ALL SCHEDULED MINOR AND MAJOR SERVICES. YET, SINCE I WAS JUST OUTSIDE OF THE 5 YEAR/50K MILE WARRANTY, THE DEALER REFUSED TO COVER ANY OF THE LABOR/PARTS CHARGES FOR THE REPLACEMENT. I THEN CONTACTED DAMILER CHRYLSER'S CUSTOMER SERVICE CENTER ON THIS MATTER. DAIMLER CHRYSLER CONFIRMED THAT THERE WERE NO VEHICLE RECALLS FOR RACK/PUMP FAILURES, AND HELD NO RESPONSIBILITY. THEY WERE UNINTERESTED IN ANY DISCUSSION OF DEFECTS, OR RISK IF THE FAILURES OCCURRED AT HIGHWAY SPEEDS. IF MY FAILURE HAD OCCURRED UNDER THOSE CIRCUMSTANCES, RATHER THAN ON A RESIDENTIAL STREET, THERE WOULD HAVE BEEN INJURIES OR FATALITIES SINCE THERE WAS NO ABILITY TO TURN OR CONTROL THE STEERING OF THE VEHICLE. CHRYSLER MAY NOT BE INTERESTED IN CUSTOMER SATISFACTION, BUT I WOULD HAVE HOPED THAT THEY WOULD HAVE SOME CONCERN FOR SUCH DANGEROUS FAILURES. DT

WHILE DRIVING THE FRONT LEFT BALL JOINT SEPARATED CAUSING THE WHEEL TO FALL OFF AND THE VEHICLE TO FALL ON FRONT BUMPER AND FRONT RIGHT FENDER. BOTH THE BUMPER AND THE FENDER WERE DAMAGED. *YH

WHILE TRAVELING ON THE HIGHWAY THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS

CONSUMER STATES THAT WHEN THE VEHICLE CRASHED AT 50 MPH, THE FRONT RIGHT OF THE VEHICLES AIR BAG DID NOT DEPLOY, CAUSING MINOR INJURIES TO THE CONSUMER. THE DEALER WAS NOTIFIED. MR SCC

CONSUMER STATES AFTER A HARD RAIN THE PASSENGER SIDE CONSUMES WATER WHICH COULD CAUSE RUST TO THE VEHICLE. CONSUMER ALSO STATES THERE IS NO DRAINAGE TO SHOW WHERE THE WATER MAYBE COMING FROM. DEAELR IS NOT AWARE.*MR CONSUMER FEELS THIS IS DANGEROUS AS IT COULD CAUSE SEVERE RUST DAMAGE. *JG

WE HAD TO REPLACE THE OXYGEN SENSORS TO BE ABLE TO GET THE ENGINE LIGHT OFF AND THEN THE IGNITION FUSES STARTED TO BURN OUT. THEY ONLY BURN OUT WHEN YOU TURN RIGHT. IT ALSO HAPPENED AT A LOW SPEED OF 35 MILES PER HOUR. CAN YOU TELL ME WHAT THE PROBLEM IS. NLM

NHTSA RECALL CAMPAIGN 02V186000 CONCERNING ACCELERATOR CABLE; RECEIVED RECALL NOTICE IN THE MAIL AND CONTACTED DEALERSHIP OVER A MONTH AGO. OWNER WAS INFORMED BY SERVICE DEPARTMENT THAT THERE WERE NO PARTS AVAILABLE TO REPAIR THE RECALL. OWNER HAS CHECKED BACK WITH SERVICE DEPARTMENT SEVERAL WEEKS LATER, ON 9-12-02, STILL NO PARTS, THE CONSUMER CALLED THE MAUNFACTURER ON THE SAME DAY THEN THE LOCAL DEALER SET UP AN APPOINTMENT AND REPLACED THE PART. *AK

CONSUMER JUST HAD THE CENTER MOTOR MOUNT REPLACED. CONSUMER BELIEVES THIS IS TOO EARLY FOR THE MOTOR MOUNT TO BE REPLACED. THERE WAS AN UNFAMILIAR RATTLE, WHICH ALERTED CONSUMER. *JG