2002 CHRYSLER SEBRING Complaints

DT: THE CONTACT STATED THE ENGINE STARTED TO KNOCK, IT WAS TAKEN TO A CHRYSLER DEALERSHIP, AND THEY STATED THE CRANKSHAFT NEEDED TO BE REPLACED. THE DEALERSHIP THEN CALLED AND SAID IT NEEDED A NEW ENGINE, AND CHRYSLER WOULD PROVIDE A REBUILT ENGINE. ACCORDING TO THE DEALERSHIP, THE PROBLEM WAS DUE TO THE CONTACT'S NEGLIGENCE. HE CHANGED THE OIL HIMSELF, AND HAD NO PROOF TO SHOW IT WAS MAINTAINED PROPERLY. THEREFORE, CHRYSLER WAS NOT GOING TO FIX THE VEHICLE UNDER WARRANTY. *AK

ON 2002 CHRYSLER SEBRING CONVERTIBLE THE WIRES AND CONNECTORS FOR THE REAR WINDOW DEFROST GET PULLED OF THE REARVIEW WINDOW EVERYTIME THE TOP IS BEING LOWERED / RAISED. THIS HAS HAPPENED SINCE THE CAR WAS NEW AND AT THE END OF THE SUMMER WE HAVE IT REATTACHED BY THE DEALER AT A COST OF NEARLY $100.-. THIS IS THE 4TH TIME, AND IT CANNOT BE FIXED ANYMORE WITHOUT CHANGING THE GLASS. EVEN AFTER THE GLASS WILL BE REPLACED THE SAME PROBLEM WILL HAPPEN AGAIN. THE WIRES FOR THE REAR DEFROST ARE EITHER TOO SHORT OR ROUTED WRONG. THE DEALER HAS INFORMED US THAT THEY HAVE MORE CUSTOMERS WITH THE SAME PROBLEM. DEALER SAYS THEY TRIED TO CONTACT CHRYSLER BUT THEY ARE UNABLE / UNWILLING TO FIND A FIX. DEALER IS TOWN & COUNTRY CHRYSLER, 13733 AURORA AVE N, SEATTLE WA, TEL# 206 365 3530. THE SILVER TEAM (JEFF) IS THE ONE THAT HAS SERVICED THE CAR AND HAS BEEN DEALING WITH THE PROBLEM. *NM

2002 CHRYSLER SEBRING CONV. EXPERIENCED COMPLETE LOSS OF ELECTRICAL SYSTEM AND ENGINE SHUT-OFF. TOWED TO DEALERSHIP, TESTED, BUT NO REPEAT OF SYMPTOMS. OWNER REQUESTED CHRYSLER REPAIR PERSONNEL ACTUALLY DRIVE CAR. UPON DOING SO, ALL SYMPTOMS APPEARED WITH TOTAL LOSS OF ALL ELECTRICAL SYSTEMS AND NON-STARTING ENGINE. EVEN THOUGH THE PROBLEM PRESENTED ITSELF TO THE DEALER, THEY COULD NOT DIAGNOSE OR REPAIR THE PROBLEM. DEALER (HARBOR CHRYSLER, VENTURA, CA) HAD CAR FOR 18 DAYS. CAR RELEASED IN NON-REPAIRED CONDITION. UPON PICKING-UP THE CAR, THE OWNER ATTACHED WRITTEN STATEMENT OF CONCERN TO THE DEALER REGARDING THE SAFETY OF OPERATING A VEHICLE THAT CAN SUDDENLY STOP OPERATING WITH COMPLETE LOSS OF ALL ELECTRONICALLY CONTROLLED SYSTEMS INCLUDING BRAKE LIGHTS, SIGNALS, FLASHERS, WIPERS, AIRBAG DEPLOYMENT SENSORS, HEAD AND TAIL LIGHTS, ETC., AS WELL AS A NON-RUNNING/NON STARTABLE ENGINE. CHRYSLER DEALER ADVISED OWNER TO DRIVE VEHICLE UNTIL THE FAILING COMPONENT(S) EXPERIENCED COMPLETE FAILURE, AT WHICH TIME THE PROBLEM COULD BE ACCURATELY DIAGNOSED. THIS TRANSLATES INTO AN OBLIGATION ON THE PART OF THE OWNER TO OPERATE AN UNSAFE VEHICLE IN ORDER TO HELP THE DEALER DIAGNOSE THE PROBLEM. THE VEHICLE IS EFFECTIVELY UNUSABLE, AS STRONG SAFETY AND LIABILITY ISSUES CONTINUE TO CONCERN DR. ROLFF, THE OWNER/DRIVER. *JB

DT:CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING.. UPON TAKING THE ENGINE APART AND INSPECTING IT, THE SERVICE DEALER STATED THAT THERE WAS A BUILDUP OF SLUDGE IN THE ENGINE. THE DEALER SUGGESTED THE CONTACT REPLACE THE ENGINE. THE MANUFACTURER NEEDED TO SEE THE OIL CHANGE RECEIPTS. THE CONSUMER SENT THE INVOICES TO THE MANUFACTURER. THE CONSUMER DID NOT KNOW WHAT THE MANUFACTURER OR SERVICE DEALER WAS GOING TO DO ABOUT THE PROBLEM. *AK

I WAS DRIVING RESIDENTIAL STREETS WHEN I SUDDENLY HEARD A KNOCKING NOISE COMING FROM THE RIGHT FRONT PASSENGER WHEEL WELL WHEN THE CAR WENT OVER BUMPS IN THE ROAD AT ABOUT 20-25 MPH. BUT I DIDN'T FEEL ANY COMPROMISE IN VEHICLE HANDLING. I PULLED OVER, VISUALLY INSPECTED THE TIRE AND TRIED TO BOUNCE THE CAR FRONT TO REPLICATE THE SOUND WITH NO SUCCESS. I DECIDED TO PROCEED ON AND ENTERED THE HIGHWAY AND ACCELERATED TO ABOUT 60-65 MPH. AFTER 15 MINUTES OF HIGHWAY DRIVING THE ENGINE MADE A LOUD CLANKING SOUND AND THE CAR BEGAN VIBRATING. I MOVED OFF THE ROAD, TO THE RIGHT AND STOPPED WITH A GREAT DEAL OF DIFFICULTY BOTH IN BRAKING AND STEERING. UPON STOPPING THE VEHICLE MADE A LOUD SINGLE BANG NOISE AND BLACK SMOKE ROSE UP FROM THE RIGHT FRONT PASSENGER TIRE. THE VEHICLE COULD NOT BE MOVED FORWARD OR BACKWARD AND WAS TOWED TO THE DEALER REPAIR SHOP. THE DIAGNOSIS WAS THAT A BOLT FELL OFF OF A SUPPORT ARM THAT HOLDS THE RIGHT BRAKE CALIPER IN PLACE. THE SUPPORT ARM HAD BECOME ENTANGLED IN THE RIM AND LOCKED THE TIRE. I REPLACED THE PREMIUM RIM, SUPPORT ARM, BOLT AND WAS ABLE TO KEEP THE BRAKE CALIPER. MY BRAKES HAVE NOT BEEN CHANGED, MY CAR IS 3 YRS OLD AND HAS 27,000 MILES AND IS IN OTHERWISE PERFECT CONDITION. *NM

DT: 2002 CHRYSLER SEA BRING CONVERTIBLE LX - THE CAR WAS BOUGHT USED. SINCE OWNING THE CAR SEVERAL TIMES AS APPROACHING A STOP THE VEHICLE WILL REV AND SURGE FORWARD. ONCE THE VEHICLE SURGES FORWARD HAS TO SLAM ON THE BRAKES TO GET THE VEHICLE TO STOP. TOOK IT TO A CHRYSLER DEALERSHIP, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. ALSO, WERE ARE UNABLE TO TELL THE CONSUMER WHY THE VEHICLE DID THIS. THE LAST TIME THIS HAPPENED WAS WHEN THE CONSUMER PULLED INTO MY GARAGE AND THE VEHICLE SURGED. THE CONSUMER LOST CONTROL, HITTING OBJECTS IN THE GARAGE. THE VEHICLE WAS NOT UNDER RECALL. *AK

DT: THE AIR BAG LIGHT COMES ON AND OFF. THE CONSUMER CONTACTED THE DEALER. THEY PUT VEHICLE ON THE DIAGNOSTIC MACHINE TO FIND OUT WHAT WAS WRONG WITH IT. THE WIRING UNDER THE PASSENGER'S SEAT HAS AN OPEN CIRCUIT WHICH IS CAUSING THE LIGHT TO COME OFF AND ON. *AK *NM

OUR 2002 CHRYSLER SEBRING'S ENGINE FAILED AT AN OFF RAMP OF A HIGHWAY. THE CAR HAD TO BE TOWED. THE CAR STARTED TO SMOKE AFTER IT WAS DRIVEN FROM THE GARAGE THAT IT WAS TOWED TO. THE ENGINE NEEDS REPLACED. *BN

RAN IN BACK OF VEHICLE. AIR BAG DIDN'T DEPLOY. CAR IS IN SHOP BEING REPAIRED. WOULD LIKE TO KNOW IF THIS IS HAPPENING ON ALL CHRYLER

DT: VEHICLE CAUGHT ON FIRE. IT BURNED THE ANTENNA. VEHICLE WAS TOWED TO DEALER. A REPRESENTATIVE WAS SENT TO FIND OUT WHAT HAPPENED. SHE DID NOT KNOW IF SHE SHOULD GET IT FIXED OR LEAVE IT AS IT IS FOR FURTHER INVESTIGATION. BUT CONSUME R WANTED TO KNOW WHAT STARTED THE FIRE. DEALER DID NOT KNOW WHAT STARTED THE FIRE. HAD NEVER SEEN ANYTHING LIKE THIS. THE REPRESENTATIVE SAID HE WILL TURN IN HIS REPORT AND THE MANUFACTURER WILL GET BACK TO HER WITHIN A WEEK. MANUFACTURER HAS NOT CALLED HER BACK YET. THE OPINION OF THOSE THAT LOOKED AT VEHICLE SAID IT MIGHT BE AN ELECTRICAL PROBLEM.*AK