2010 CHRYSLER SEBRING Complaints

TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY WHEN THE VEHICLE HIT A ROCK IN THE ROAD, WHICH CAUSED THE VEHICLE TO CRASH, AND ROLLED OVER. THE CONTACT SUSTAINED BRUISING AND THE PASSENGER SUSTAINED A BROKEN LEFT SHOULDER. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. *TR

FURTHER TO MY LAST EMAIL DATED 7/8/2012 WHICH WAS ASSIGNED ODI NUMBER 10523670. I WISH TO ADVISE THAT AS OF THIS DATE, I HAVE NOT BEEN ABLE TO BE TOLD WHAT THE MECHANIC DIAGNOSIS IS?, EVEN THOUGH I HAVE MADE REPEATED FOLLOW-UP CALLS AS SUGGESTED BY VARIOUS SERVICE PERSONNEL, 1. [XXX], 2.[XXX] AND 3.[XXX] AT SOUTARS DODGE DEALERSHIP, 631 WEST MAIN ST, BARSTOW, CA 92311, PH 760-256-3502. THEY ALL PROMISED TO GET BACK TO ME BUT NEVER DID. MY LAST CALL ON TUES, 07/09/2013 IN THE AFTERNOON, I SPOKE WITH [XXX] WHO FIRST ATTENDED TO ME ON TUES 7/2/2013 WHEN THE CAR WAS TOWED IN FROM BAKER, CA AND LEFT FOR WARRANTY REPAIR, ETC, HE TOLD ME THAT THE MECHANIC TRIED 4 FREEZE PLUGS WHICH DID NOT WORK AND THEY ARE WAITING ON A FIFTH ONE WHICH WILL HOPEFULLY WILL WORK. NOTE: THE FIRST MECHANIC IN BAKER, CA WHO CHECKED THE CAR THERE ,TOLD ME THAT HE ORDERED, RECEIVED AND TRIED A FREEZE PLUG USING ALL OF THE DETAILS PERTAINING TO THE MANUFACTURE SPECIFICATIONS BUT THAT DID NOT WORK BECAUSE IT WAS TOO SMALL. [XXX] AT THE DEALERSHIP SERVICE ALSO TOLD ME ON THUE 07/09/2013, THAT THE LAST 4 FREEZE PLUGS THAT THEY ORDERED AND TRIED USING WERE TOO SMALL. HOW AND WHY THIS IS HAPPENING, I AM FINDING IT HARD TO UNDERSTAND?. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE AIR CONDITIONER FREEZE PLUG, RUBBER PART MELTED AND BLEW OUT FROM THE ENGINE. I HAVE SAVED IT.. I WAS TOLD BY A MECHANIC THAT THE TYPE OF PLUG WITH RUBBER COULD CAUSE CONTINUOUS BLOWOUT AND THAT SHOULD NOT HAPPEN BASED ON THE 18,428 MILES THAT WAS ON THE CAR WHICH WAS PURCHASED NEW ON 12/24/2011 WITH 63 MILES ON THE ODOMETER AT THE TIME. FORTUNATELY, THE CAR BASIC WARRANTY IS STILL VALID TO HELP WITH THE REPAIR COST AFTER TOWING IT TO A CHRYSLER DEALERSHIP THAT IS AN AUTHORIZED WARRANTY REPAIR SHOP. NOTE: I LEFT THE CAR FOR REPAIR ON TUES, JULY 2, 2013 BUT AS OF TODAY MONDAY, JULY 8TH, 2013, I HAVE NOT BEEN ABLE TO GET A DIAGNOSIS FROM THE DEALERSHIP REPAIR SHOP. I HAVE CALLED ON SEVERAL OCCASIONS BUT WAS TOLD THAT THEIR MECHANIC SHOP IS SHORTSTAFF AND I HAVE TO WAIT UNTIL THEY CAN GET TO CHECK THE CAR WHEN THERE ARE ENOUGH MECHANICS TO ATTEND TO ALL OF THE PENDING REPAIRS ON THE CARS THAT ARE WAITING FOR SERVICE AT THIS TIME. *TR

ON MAY 31, 2013, I WAS TRAVELING TO VISIT FAMILY FOR EASTER. MY TWENTY-MONTH-OLD SON WAS ALSO IN MY VEHICLE. DRIVING AT APPROXIMATELY 30-35 MILES PER HOUR, LESS THAN 2 RPM, AROUND A CURVE WHEN I LOST ALL POWER STEERING OUT OF NOWHERE AND COULD NOT STEER. ALSO MY BRAKES WENT ALL THE WAY TO THE FLOOR AND WOULD NOT WORK. I WAS UNABLE TO CONTROL MY VEHICLE. THE VEHICLE WENT OFF THE EMBANKMENT UNCONTROLLABLY, ALMOST FLIPPING AND HITTING CONCRETE PLATES HEAD ON AND THAT QUICK THE VEHICLE CAME TO A STOP. DURING IMPACT I SMACKED MY FACE OFF OF THE STEERING WHEEL, SUFFERING A BLOODY BROKEN NOSE. MY SON THANKFULLY RECEIVED NO INJURY. PRIOR TO THE ACCIDENT I NOTICED MY BRAKES WERE SHAKING WHEN APPLIED, I MADE AN APPOINTMENT TO CHECK THEM FOR THE FOLLOWING WEEK. MY CAR RECEIVED DAMAGE TO THE FRONT BUMPER AND BACK BUMPER AS WELL AS A TIRE PRESSURE SENSOR AND A POPPED TIRE, TOTALING $419.00. ON THURSDAY APRIL, 4, I WENT TO GO PICK UP MY VEHICLE. THE MECHANIC TOOK THE VEHICLE FOR A TEST DRIVE FOR THE FIRST TIME SINCE THE ACCIDENT TO TEST THE NEW TIRE. HE NOTIFIED ME THAT I HAD NO POWER STEERING AND RULED MY CAR UNSAFE TO DRIVE AND DOCUMENTED HIS EXPERIENCE. I CONTACTED MY DEALERSHIP WHERE I BOUGHT THE VEHICLE AND THEY PICKED THE CAR UP AND DECLARED THAT MY POWER STEERING PUMP FAILED AND SO FAR I HAVE NO RECEIVED NOTICE ON THE CONDITION OF THE BRAKES. ALSO ON THURSDAY, I CALLED CHRYSLER TO EXAMINE FURTHER INTO THE POSSIBILITY OF MY VEHICLE BEING ONES RECALLED. THEY INFORMED THAT MY VIN WAS NOT UNDER THE RECALL AND A SPECIAL INVESTIGATOR WILL BE IN TOUCH. NO CONTACT HAS YET BEEN MADE. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND. THE CONTACT HAD TO SWERVE TO AVOID A COLLISION AND THEN CRASHED INTO A LIGHT POLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V009000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 51,079.

TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, HE ATTEMPTED TO APPLY THE BRAKES AND EXPERIENCED A VIBRATION IN THE STEERING WHEEL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 28,207. UPDATED 01/31/2017*CT *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT WHEN ACCESSING THE DRIVER OR PASSENGER INTERIOR OR EXTERIOR DOORS, THE WINDOW GLASS WOULD RELEASE EITHER UPWARD OR DOWNWARD WITHIN AN INCH OR LESS. IN COLD WEATHER TEMPERATURES THE INTERIOR DOORS WOULD NOT CLOSE SECURELY DUE TO THE WINDOW GLASS EXTENDING INCHES BEYOND THE EDGE OF THE ROOF AND REQUIRED THE OCCUPANT TO MANUALLY HOLD THE DOOR WHEN THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE PROBLEM. THERE WERE SEVERAL UNKNOWN REPAIRS PERFORMED TO THE VEHICLE BUT TO NO AVAIL. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS A MANUFACTURER'S DEFECT AND THERE WAS NOT A REMEDY AVAILABLE THAT WOULD CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT THE DRIVER AND PASSENGER DOORS WERE JAMMING AGAINST THE FENDERS, WHICH PREVENTED THE DOORS FROM OPENING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT BOTH OF THE FENDERS WERE NOT ALIGNED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,953.

TL* THE CONTACT RENTED A 2010 CHRYSLER SEBRING TOURING. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE STEERING WAS DIFFICULT TO TURN AND EMITTED A CLICKING NOISE. SMOKE ALSO EMITTED FROM UNDER THE HOOD AND WITHIN A SECOND, THE FRONT END WAS ON FIRE. THE SEATTLE FIRE DEPARTMENT WAS PRESENT. THE VEHICLE WAS TOWED TO A TOW YARD FOR FURTHER INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE 38,217.

TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT A FIRE HAD ERUPTED FROM THE INTERIOR OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND ADVISED THAT THE FIRE BEGAN ON THE FRONT PASSENGER SIDE OF THE VEHICLE BUT COULD NOT DETERMINE THE EXACT CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE NOR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 59,000.