1999 CHRYSLER TOWN AND COUNTRY Complaints

DT*: THE CONTACT STATED THE LEFT FRONT AND BOTH REAR WHEEL RIMS ARE CORRODED ON THE INSIDE. DUE TO THE CORROSION THE TIRES WILL NOT REMAIN INFLATED. THE VEHICLE WAS TAKEN TO A BODY REPAIR TECHNICIAN.

DT*: THE CONTACT STATED THE FRONT END MADE A NOISE AT ANY SPEED. THE DEALERSHIP DETERMINED THE DRIVER SIDE STRUT TOWER WAS SEVERLY RUSTED AND WAS ON THE VERGE OF COLLAPSING. THE DEALER SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTO BODY SHOP. THEY SUGGESTED THE MANUFACTURER BE ALERTED. UPDATED 4/4/2006 - *NM

THE PULLEYS THAT HOLD THE BELT ARE MISALIGNED WHICH SHREDS THE BELTS IN THE MOTOR. THIS OCCURED WHILE DRIVNG DOWN THE EXSPRESSWAY @ 70 MPH. THE CAR LOSES POWER STEERING AND POWER. THIS HAPPENS AS WE RESEARCHED MORE OFTEN THEN NOT. YOU WOULD HAVE TO REPLACE THE TENTIONER ASSEMBLY IN ORDER TO CORRECT THIS DEFECT. I HAVE NOT HEARD OF A RECALL FOR THIS DEFECT. *NM

CONSUMER 1999 TOWN & COUNTRY MINIVAN STEERING INTERLOCK DID WORK. VEHICLE ROLLED DOWN THE DRIVEWAY NEARLY CRUSHING PASSENGER. *TS *** NO ANSWER REQUIRED*** THE CONSUMER'S ONE YEAR OLD SON WAS ABLE TO MOVE THE GEAR SHIFT OUT OF PARK ALTHOUGH THE CONSUMER HAD THE KEY IN HIS POCKET. THE VEHICLE ROLLED DOWN THE CONSUMER'S DRIVEWAY BEFORE STRIKING A TREE. AN INVESTIGATOR CAME TO THE CONSUMER'S HOME TO INSPECT THE VEHICLE. THE INVESTIGATOR TOOK THE VEHICLE TO THE DEALER WHO DETERMINED THAT THE STEERING INTERLOCK WAS NOT FUNCTIONING. THE MANUFACTURER DENIED ANY RESPONSIBILITY BECAUSE THE CONSUMER HAD NOT USED THE PARKING BRAKE. THE MANUFACTURER THEN CLOSED THE FILE BECAUSE THE VAN HAD 3 OUTSTANDING RECALLS. THE CONSUMER HAS NOT MOVED SINCE PURCHASING THE VEHICLE. *NM

THE HEADLIGHT LENS OF THE CHRYSLER TOWN & COUNTRY VAN BECOMES CLOUDED AFTER ABOUT TWO YEARS. THIS REDUCES THE AMOUNT OF LIGHT THAT IS CAST ON TO THE ROADWAY AT NIGHT AND GREATLY REDUCING THE DRIVER'S ABILITY TO SEE THE ROAD AHEAD. THIS IS AN EXTREMELY DANGEROUS CONDITION AND CAN ONLY BE REMEDIED BY REPLACEMENT OF HEADLIGHT ASSEMBLY UNIT. AT A COST OF $400+. *NM

WE HAVE A 1999 CHRYSLER TOWN AND COUNTRY VAN AND WE HAVE EXPERIENCED ELECTRICAL PROBLEMS BEGINNING AT ABOUT 60,000 MILES. IT STARTED WITH THE DASH LIGHTS AND GAUGES INTERMITTENTLY GOING OFF, THEN BACK ON. IT ALSO AFFECTED POWER TO THE RADIO AND THE POWER WINDOWS. I HAD THE CAR IN DURING THE WARRANTY PERIOD SEVERAL TIMES BUT THE SERVICE TECHNICIAN COULD NOT REPRODUCE THE DEFECT. FINALLY AT 108,000 THE CAR FAILED TO START AND HAD TO BE TOWED TO A DEALERSHIP. THE PROBLEM WAS DIAGNOSED AS A FAULTY CIRCUIT BOARD FOR THE INSTRUMENT PANEL CLUSTER BEHIND THE DASHBOARD, PART NUMBER 4874440. THIS IS A SAFETY ISSUE BECAUSE GAUGES MAY NOT WORK WHEN A MECHANICAL MALFUNCTION OCCURS, SUCH AS A WATER PUMP, ALTERNATOR OR BATTERY FAILURE. ADDITIONALLY, THE CAR MAY NOT START WHEN THE WEATHER CONDITIONS ARE SEVERE, PLACING THE OCCUPANTS IN DANGER. I CHECKED WITH THREE CHRYSLER DEALERSHIPS IN THE LOCAL AREA AND THEIR PARTS DEPARTMENTS ALL TOLD ME THAT 396 OF THIS $370.00 PART ARE ON "NATIONAL BACK ORDER." ONLY 240 OF THE 396 ARE GOING TO BE FILLED BASED ON PRODUCTION SHORTAGES. IF THE ORIGINAL MANUFACTURED PARTS ARE FAULTY THEN CHRYSLER NEEDS TO HAVE A RECALL AND REPLACE THE DEFECTIVE PART. THE DEMAND FOR THIS PART INDICATES THERE IS A PROBLEM. A POST MORTEM ON DEFECTIVE PARTS MAY BE NECESSARY TO DETERMINE WHY THEY WENT BAD. *JB

I WAS VACUUMING MY 1999 CHRYSLER TOWN & COUNTRY VAN BEFORE CHURCH WHEN MY 1 YEAR OLD SON PULLED THE SHIFTER OUT OF PARK AND THE VAN ROLLED DOWN OUR DRIVEWAY. THE DRIVERS DOOR STRUCK A TREE CAUSING $1800 DAMAGE. THE KEYS TO THE VAN WERE IN MY POCKET. CHRYSLER WAS CONTACTED AND SENT AN INVESTIGATOR OUT TO DETERMINE WHAT HAD OCCURRED. I NEVER RECEIVED A COPY OF THE INVESTIGATION AND CONTACTED CHRYSLER TO OBTAIN A COPY AND WAS TOLD BY THEM THAT I WOULD NEED A COURT SUBPOENA TO HAVE A COPY SENT TO ME. MY VAN TAKEN TO THE LOCAL DEALER BY THE CHRYSLER INVESTIGATOR TO DETERMINE WHAT WAS WRONG. I WAS NOT GIVEN A COPY OF WHAT THEY FOUND AND CHRYSLER WOULD NOT SEND ONE AS WELL WITHOUT A SUBPOENA. WHILE THE VAN WAS AT THE BODY SHOP, I NOTICED THAT NOTHING WAS DONE TO CORRECT THE FACT THAT THE VAN CAN BE TAKEN OUT OF PARK WITHOUT KEYS IN THE IGNITION. CHRYSLER HAD THE OPPORTUNITY TO FIX THIS WHILE THEY WERE DOING THEIR INVESTIGATION AND DID NOTHING. *NM

THE LEFT HEADLIGHT LENS HAS GROWN DULL (THE SAME THING HAPPENED TO MY 1996 DODGE MINIVAN) AND THEREFORE DOESN'T WORK AS WELL AS IT SHOULD. THEY KNOW THERE IS A PROBLEM AS THEY OFFERED TO SHINE IT UP FOR 50.00. *NM

1999 CHRYSLER TOWN & COUNTRY EXPERIENCED MECHANICAL FAILURE.***NO ANSWER REQUIRED***. *MR THE SPRING WHICH HELD THE LATCH FOR THE TILT STEERING IN PLACE FAILED. THE CONSUMER HAD TO PUSH THE LATCH FORWARD TO ENGAGE IT BECAUSE THE SPRING WOULD NOT INTO ENGAGEMENT. THE CONSUMER BELIEVED THE TILT WHEEL LATCH MAY HAVE BEEN DAMAGED OR NOT RE-ASSEMBLED CORRECTLY WHEN HE HAD THE RECALL REPAIR DONE REGARDING THE CLOCKSPRING .*JB

DT: THE VEHICLE IS A 1999 CHRYSLER TOWN & COUNTRY LX. CONSUMER TOOK VEHICLE TO TANNER MOTORS DODGE CHRYSLER PLYMOUTH AND JEEP 703 WASHINGTON ST. P.O. BOX 484 BRAINERD, MINNESOTA 56401 PH. NO. 218-829-3597 ON 6-23-05 BECAUSE TRANSMISSION BROKE. HE PICKED IT BACK UP FROM DEALER ON 6-24-05, AND ON 7-11-05 THE TRANSMISSION EXPLODED BECAUSE OF THE DRIVE TRAIN PIN BROKE. AT THE TIME THAT TRANSMISSION EXPLODED THERE WERE 5 PASSENGERS IN THE VEHICLE. HOWEVER, THERE WERE NO INJURIES. CONSUMER STATED THAT AT LEAST 80 PERCENT OF THE PIN BROKE. CONSUMER KEPT THE PIN. WHEN THE CONSUMER CONTACTED TANNER MOTORS HE TALKED TO A MECHANIC, WHO HE TOLD HIM THAT THERE WAS A KNOWN PROBLEM WITH 1997-1999. MODELS. WHEN CONSUMER ASKED FOR SOME KIND OF COMPENSATION MECHANIC TOLD HIM HE WOULD HAVE TO CONSULT THE MANAGER. AS OF NOW NO ONE HAS GOTTEN BACK WITH THE CONSUMER, WHO CONTACTED THE BETTER BUSINESS BUREAU. CONSUMER HAS NOT CONTACTED THE MANUFACTURER. CONSUMER HAS HADRECALL REPAIRS DONE NHTSA RECALL. 00V268000 ON 5-6-04 FOR THE NITROLE RUBBER O-RING, INVOICE NO.CHCS168552, JOB 3 14CHZZ1. THIS WAS DONE AT CONSUMER' S EXPENSE, AND HE WAS NOT INFORMED THAT IT WAS INCLUDED IN A RECALL. CONSUMER PURCHASED VEHCILE USED, IT HAD 70,000 MILES ON IT. *AK