2011 CHRYSLER TOWN AND COUNTRY Complaints

MY TODDLER CHILDREN AND I WERE STRANDED BECAUSE MY VAN COMPLETELY SHUT DOWN. I LEFT THE VEHICLE RUNNING TO RUN IN AND GET MY CHILDREN FROM DAYCARE, ONLY TO RETURN TO A VEHICLE THAT HAD NO ELECTRICITY. MY CHILDREN AND I WERE STUCK ALL EVENING, AWAY FROM HOME, WHILE THE VEHICLE WAS CHECK OUT AND EVENTUALLY TOWED. AFTER BEING TOWED, NOT ONLY ONCE BUT TWICE, AND BEING WITHOUT A VEHICLE SINCE 11/8/2019 WE FINALLY FIND OUT THE PROBLEM IS THE PCM, WHICH HAS BEEN AN ISSUE WITH THESE VANS. THIS IS MAJOR INCONVENIENCE FOR MY FAMILY. WITH THIS BEING A RE-OCCURRING ISSUE WITH THIS VEHICLE, CHRYSLER SHOULD BE TAKING CARE OF THIS ISSUE.

OUR 2011 TOWN & COUNTRY STARTED HAVING STARTING/STALLING ISSUES ABOUT 3 MONTHS AGO - MIND YOU THERE IS ONLY ABOUT 81K MILES ON THE VEHICLE. THE DEALER FIRST REPLACED THE POWER MODULE IN SEPTEMBER, THEN THE ISSUE RETURNED ONLY TO BE CAUSING MORE ELECTRICAL ISSUES. THE CAR WAS TAKEN BACK TO THE DEALER AND IT WAS EXPLAINED THEN THAT THEY HAD TO REPLACE THE POWER MODULE DUE TO A FAULTY RELAY. THIS IS THE EXACT SAME ISSUE THAT OTHER CHRYSLER/DODGE VEHICLES OF THE SAME YEAR ARE BEING RECALLED FOR. THE STALLING WAS DANGEROUS AS IT HAPPENED WHILE DRIVING. THIS HAS BEEN A VERY COSTLY PROBLEM WITHOUT A RECALL BEING ISSUED - ALTHOUGH VEHICLES USING THE SAME ENGINE AND COMPONENTS ARE BEING RECALLED. PLEASE HELP ESCALATE THIS.

EVER SINCE WE GOT THE CAR, IT HAS HAD PROBLEMS. WE KNEW THAT IT WAS A USED CAR BUT DIDN'T EXPECT ALL THE PROBLEMS. THE CHECK ENGINE LIGHT TURNS ON ALL THE TIME AND THE RADIO STOPS WORKING. CURRENTLY WE ARE HAVING PROBLEMS WITH THE FUEL PUMP. WE WERE TOLD THAT THAT WAS THE PROBLEM AND THERE WAS A RECALL ON THE 2012 & 2013 GRAND CHEROKEE RELAY PUMP. ALSO THE RADIO SEEMS TO BE FAILING AGAIN. WE WERE WONDERING IF YOU COULD CHECK THAT AND MORE SINCE THERE SEEMS TO BE MORE PEOPLE WITH THE SAME PROBLEMS AS US.

ON NOVEMBER 14, 2019 I WAS TRAVELING WITH MY 18 YEAR OLD SON TO DETROIT METRO AIRPORT. WE WERE ENTERING THE ENTRANCE RAMP OF I-94 & US 23. WE WERE TRAVELING AT 65MPH. AS I WAS MERGING ONTO I94 TRAFFIC, MY 2011 TOWN & COUNTRY LOST ALL POWER. THE CAR COMPLETELY SHUT DOWN. I WAS UNABLE TO STEER THE CAR, BRAKE THE CAR. I WAS FORTUNATELY NOT INVOLVED IN AN ACCIDENT. I AM NOTING THAT THE ONLY KEY(FOB) ON THE KEY RING WAS THE KEY FOB IT SELF. PRIOR TO THIS INCIDENT (PAST 8 YEARS WE'VE OWNED THIS VEHICLE) WE HAVE NEVER ENCOUNTERED SUCH AN INCIDENT. THE VAN DID REQUIRE A TOW AND WE ARE CURRENTLY WAITING ON THE PROBLEM THAT CAUSED THIS INCIDENT FROM THE CHRYSLER DEALERSHIP IN SALINE, MI (LAFONTAINE CHRYSLER DODGE JEEP RAM SALINE) PHONE # 1-866-593-6805. THE REASON I'M FILING THIS COMPLAINT IS DUE TO NOTICING SEVERAL THOUSAND SIMILAR INCIDENTS FROM VARIOUS CHAT FORUMS. THE KEY FOB SEEMS TO BE A POINT OF INTEREST AS TO WHY THE VEHICLE ALL OF A SUDDEN LOSES POWER AND SHUTS DOWN IN THE ACT OF DRIVING. PLEASE DO NOT HESITATE TO CALL OR EMAIL ME FOR FURTHER INFORMATION OR QUESTIONS REGARDING THIS COMPLAINT. PHONE: ([XXX], EMAIL. [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING OUR 2011 CHRYSLER TOWN & COUNTRY LTD. ON A CITY STREET, THE VEHICLE LOST ALL POWER WHICH ALMOST CAUSED US TO HAVE A SEVERE ACCIDENT AS THERE WAS TRAFFIC RON FRONT OF AND BEHIND US.. BECAUSE OF THIS, WE LOST POWER STEERING AND POWER BRAKES. MY HUSBAND AND I WERE DRIVING WITH 3 OF OUR YOUNGER CHILDREN IN THE VAN. THANK GOD MY HUSBAND WAS ABLE TO MANUALLY TURN THE STEERING WHEEL TO GET US OFF OF THE MAIN STREET INTO A DRIVEWAY. HE ALSO HAD TO SEVERELY STOMP ON THE BRAKES TO GET THE VAN TO STOP. THIS PROBLEM WAS CAUSED BY THE TIPM. THE CIRCUIT FOR THE FUEL PUMP IS FAULTY WITHIN THE CIRCUIT BOARD. THIS SEEMS TO BE A RECURRING ISSUE WITH CHRYSLER VANS, NOT JUST THE DURANGO & JEEPS. THIS NEEDS TO BE RECALLED AS SOON AS POSSIBLE BEFORE SOMEONE GETS KILLED. WE WERE ON THE HIGHWAY JUST THE DAY BEFORE AND THIS WOULD'VE BEEN DEADLY HAD IT HAPPENED DRIVING AT 65/70 MPH.

THE TIPM ON MY VEHICLE HAS GONE BAD AND THE FUEL PUMP IS NOT WORKING PROPERLY, WONT START, ETC. ALL THE TIPM PROBLEMS YOU READ ABOUT IN THE OTHER COMPLAINTS. THIS VEHICLE HAS A 3.6L ENGINE, THE SAME ENGINE THAT THE 2011 DODGE DURANGO HAS THAT HAS HAD A RECALL TO REPAIR THIS TIPM PROBLEM. IT MAKES NO SENSE THAT THIS 2011 CHRYLSER TOWN AND COUNTRY WOULD NOT HAVE A RECALL AS WELL. EXPLAIN THAT TO ME!

THIS VEHICLE QUIT WHILE DRIVING BUT WAS ABLE TO RESTART AND DRIVE TO A PARKING SPOT AND NOW WONT RESTART DO TO FAILED (TIPM) THOROUGHLY INTEGRATED POWER MODULE FAILURE TO SUPPLY POWER TO FUEL PUMP . AFTER FURTHER INVESTIGATION & DIAGNOSIS MANY SIMILAR CHRYSLER PRODUCTS HAVE SAME ISSUES , OR RECALLS THIS NEEDS TO BE A SAFETY ISSUE RECALL?

VEHICLE CRANKS, STARTER SOMETIMES STAYS ENGAGED FOR EXTENDED PERIOD OF TIME, BUT FAILS TO START DUE TO FUEL PUMP RELAY FAILURE IN TOTAL INTEGRATED POWER MODULE ( TIPM/FUSEBOX). SOMETIMES WILL START, RUN, THEN DIE. AFTER MULTIPLE ATTEMPTS, WILL FINALLY START, STAY RUNNING. KNOWN ISSUE ACROSS MULTIPLE FCA MODELS AND YEARS. CAN PROGRESS TO FAILURE WHILE GOING DOWN THE ROAD. REPAIR COST ~$1000. I VIEW THIS AS A SAFETY ISSUE WORTHY OF A VEHICLE SAFETY RECALL AND FIND IT REPREHENSIBLE THAT DESPITE ALL OF REPORTS REGARDING FAILURE, NO RECALL HAS BEEN ISSUED.

I HAVE INTERMITTENT STARTING. I HAVE RECENTLY BOUGHT THIS VEHICLE ON 09/11/2019 AND I HAVE HAD THIS ISSUE WITH INTERMITTENT STARTING WITHIN THE FIRST 30 DAYS OF BUYING THE VEHICLE. THERE ARE TIMES WHERE MY VEHICLE WILL START JUST FINE BUT THEN THERE ARE TIMES WHERE THE CAR WILL NOT TURN OVER. THE STARTER HAD BEEN REPLACED, ALONG WITH THE BATTERY AND ALTERNATOR. MY MECHANIC HAD LOOKED AT MY VEHICLE MULTIPLE TIMES AND THEY SAY THEY CANNOT FIND ANYTHING WRONG BUT I STILL HAVE ISSUES WERE I CAN GO A WEEK WITH NO ISSUES BUT THEN ALL OF A SUDDEN WE WILL GO TO START THE VAN AND IT WON'T. I HAVE RESEARCHED THIS AND THERE ARE MULTIPLE PEOPLE WITH THE SAME ISSUE AND HAVE IDENTIFIED IT IS THE TIPM AND THIS HAS BEEN AN ON GOING ISSUE. THIS ISSUE ALWAYS HAPPENS WHEN THE CAR IF STATIONARY.

MY VAN WITHOUT WARNING STARTED RUNNING ROUGHT IN DRIVE, SHAKING, ENGINE LIGHT CAME ON BLINKING FAST TOOK IT TO MECHANIC. IT SHOWS ALL CYCLINDERS HAVE SEVERE MISFIRING ISSUES. THEY CAN NOT FIGURE OUT WHY AND TOLD ME TO TAKE TO CHRYSLER DEALERSHIP. THIS VAN RUNS CRAPPY HAS NO POWER TO GET TO DEALERSHIP. I WAS ON A CITY STREET TRYING TO DRIVE 20 MILES AN HOUR IT WOULD NOT HARDLY MOVE. I TURNED AROUND AND TOOK IT HOME IT WAS FINE UP UNTIL THIS HAPPENED. THIS COULD HAVE BEEN SOMETHING VERY DANGEROUS IF I WAS ON A HIGHWAY IN HEAVY TRAFFIC.