1996 CHRYSLER TOWN AND COUNTRY Complaints

CAR STALLS WHILE DRIVING. SEEMS MORE PREVALENT WHEN BACKING UP, TURNING A CORNER OR SLOWING DOWN, YET HAS ALSO HAPPENED AT HIGH SPEEDS ON FREEWAY. WHEN IT STALLS, THE STEERING WHEEL LOCKS, AND DOES NOT GAIN CONTROL UNTIL THE CAR IS RESTARTED. ALMOST $1000 OF REPAIRS TO TRY AND FIX THE PROBLEM.

WHILE TRAVELING AT NORMAL SPEED, THE DRIVER HEARD A LOUD NOISE WHICH CAME FROM UNDER THE VEHICLE. THE MECHANIC STATED, THE CASING EXPLODED ON THE BOTTOM OF THE VEHICLE. *JB *TS

ENTIRE VEHICLE ELECTRICAL SYSTEM SHUTS DOWN WITHOUT WARNING WHILE DRIVING, CAUSING LOSS OF ENGINE POWER, POWER STEERING, AND POWER BRAKES. THIS IS EXTRAORDINARILY DANGEROUS DURING ANY BUT THE SLOWEST, STRAIGHT AHEAD DRIVING, AS IT RESULTS IN A NEARLY COMPLETE LOSS OF MANEUVERABILITY. IN THE EVENT OF SUCH A COMPLETE SHUTDOWN THE VEHICLE CANNOT BE EFFECTIVELY ACCELERATED, BRAKED, OR TURNED, AND LIGHTS AND WINDSHIELD WIPERS ALSO FAIL. FURTHERMORE, THE WINDSHIELD WIPER DELAY MALFUNCTIONS CONTINUOUSLY IN COLD WEATHER, RESULTING IN COMPLETE LOSS OF WIPER FUNCTION AT TIMES. MULTIPLE ATTEMPTS AT DIAGNOSIS AND REPAIR, INCLUDING SOME PARTS REPLACEMENT BY THE DEALER, HAVE FAILED TO ELIMINATE ANY OF THE AFOREMENTIONED PROBLEMS.

THE TRANSMISSION OR SENSOR DEVICE CAUSED THE VEHICLE TO STALL OUT WHEN PLACED IN GEAR. *JB

WHEN THE VEHICLE ACCELERATED, A LOUD NOISE CAME FROM UNDERNEATH THE VAN AND THEN THE WHEELS LOCKED UP, WHICH PREVENTED THE VAN FROM MOVING. AFTER THE TECHNICIAN LOOKED OVER THE VAN, HE IDENTIFIED THE "PARKING MECHANISM" AS THE CAUSE. *JB

THE VIN FOR THIS VEHICLE IS: [XXX] CAR SUFFERED FUEL LINE BREAKAGE AFTER DRIVING THROUGH A LARGE PUDDLE. WAS TOWED TO O'HARA CHRYSLER-PLYMOUTH DEALER(CLINTON, MI) FOR REPAIRS, WHICH THE FUEL LINE DAMAGE WAS DETERMINED. INQUIRED WITH THE SERVICE REP, [XXX], AS TO WHY SINCE OWNING THE VEHICLE. THE MAXIMUM TANK FILL-UP WAS 13.0 - 13.4 GALLONS, WHEREAS THE SERVICE MANUAL STATES 18 GALLONS. "[XXX]" STATED THAT THERE WAS A TENDENCY OF THE TANK TO BOW-IN, THAT WOULD EITHER REDUCE THE FUEL SENSOR ACCURACY OR REDUCE THE VOLUME. A NEW TANK CARRIED A DIFFERENT PART NUMBER THAN THE ORIGINAL. SINCE THIS VEHICLE WAS ASSEMBLED ON JANUARY 11, 1996 AND THERE IS A NHTSA TECHNICAL SERVICE BULLETIN #140895 ISSUED ON JANUARY 1, 1996. AM I COVERED BY THIS AND WAS I CHARGED FOR A KNOWN DEFECT? I HAD BROUGHT THE TSB NUMBER TO THE SERVICE MANAGER [XXX], WHO INDICATED THAT THE TSB NUMBER WAS SOMETHING HE WAS NOT FAMILIAR WITH AND DID NOT MEET D-C RECALL THREE DIGIT NUMBERS. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE ROLLED BACKWARDS WHILE PARKED ON A HILL WITH THE EMERGENCY PARKING BRAKE ENGAGED. *JB

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE CRANK SHAFT BROKE AND CAUSED THE VEHICLE TO STALL. DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

THE REAR AXLE PIN BECAME LOOSE, AND SHOT OUT OF THE TRANSFER CASE, WHICH CAUSED THE TRANSMISSION TO FAIL.*AK *JB

THE VAN EXPERIENCED A LEAK AT THE GAS TANK, WHICH HAD WORSEN OVER TIME. THE DEALERSHIP WAS UNABLE TO FIX PROBLEM. *JB *TS