1999 CHRYSLER TOWN AND COUNTRY Complaints

AFTER THE VEHICLE STARTED UP DRIVER'S AUTOMATIC SEAT HEATER OVERHEATED, CAUSING DRIVER TO SUSTAIN MINOR BURNS. CONSUMER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK

NHTSA RECALL 04V480000. DAIMLER CHRYSLER ISSUED AN AIR BAG CLOCK SPRING RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT EXPERIENCED SIMILAR AIR BAG CHECK LIGHT PROBLEM. *AK

FRONT RIGHT WHEEL FELL OFF THE VEHICLE UNEXPECTEDLY AT 20 MPH. CONSUMER MAINTAINED CONTROL OF THE VEHICLE BEFORE PULLING OVER TO THE SIDE OF THE ROAD. TAKEN TO DEALER FOR REPAIRS, BUT THE CAUSE WAS UNDETERMINED.*AK

THE HEATED SEATS CONTINUE TO GET HOT AFTER TURNING THE TEMPERATURE DOWN. CONSUMER STATED IT MADE IT HARD TO DRIVE WHEN THE SEAT CONTINUED TO GET HOT. CONSUMER COULD TURN THEM OFF ALTOGETHER, BUT COULD NOT USE THE SEAT HEATER. *AK....*AK

CONSUMER'S 3 YEARS OLD CHILD WAS ABLE TO PUT THE KEY INTO THE IGNITION SWITCH, START THE VEHICLE, AND SHIFT IT OUT OF PARK INTO DRIVE WITHOUT APPLYING THE BRAKE PEDAL. THIS CAUSED THE VEHICLE TO CRASH INTO A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES TO REPORT. THE DEALER AND MANUFACTURER WERE NOTIFIED.*AK

BOTH FRONT WHEELS FELL OFF WHILE THE CONSUMER WAS ON THE HIGHWAY. VEHILCE WAS TOWED ON BOTH OCCASIONS. *AK

1) USE OF HEATED SEAT. 2) TWICE, HEATED SEAT OVERHEATED. EACH TIME IT BURNT A HOLE THROUGH THE LEATHER, AND THE LAST TIME IT WAS SMOLDERING. 3) CONTACTED CHRYSLER, BUT SAFETY FROM POSSIBLE FIRE WAS NOT THEIR CONCERN. THEY WERE NOT INTERESTED IN DEALING WITH THIS PROBLEM BECAUSE OF THE THE AGE AND MILAGE OF THE VECHILE. THEY RESPONDED THAT MY CONCERN, ESPECIALLY IN LIGHT OF THE EXPENSE AND INCONVIENCE INVOLVED IN THIS ISSUE, WAS UNDERSTNADABLE, BUT THAT MY REQUEST FOR CONSIDERATIONIN THIS MATTER MUST BE DECLINED. IMAGINE THAT ... EXPENSE AND INCONVIENCE (THEIR'S OF COURSE) OUTWEIGHS IN THEIR MINDS THE ISSUE OF SAFETY. AS I REVIEW OTHER COMPLAINTS TO THE NHTSA I RECOGNIZE A COMMON THREAD WITH THERE HEATED SEATS. IT OBVIOUSLY TAKES MORE THAN BURNING SOMEONE, OR EVEN BURNING A HOLE IN THE SEAT AND THEN SMOLDERING TO ADDRESS THE ISSUE OF THIS FIRE HAZARD. I CERTAINLY HOPE THAT SOMEONE DOESN'T HAVE TO DIE FROM A CAR FIRE BEFORE ACTION IS TAKEN. *AK

DRIVER'S SIDE HEADLIGHTS PRODUCED MOISTURE INSIDE THE LENS. AS A RESULT, HEADLIGHTS DIMMED AND IMPAIRED THE DRIVER'S VISION AT NIGHT. *AK *TC

VEHICLE WAS EQUIPPED WITH SEAT HEATER AND IT BURNED THROUGH THE FABRIC, BURNING THE PASSENGER. MANUFACTURER WAS CONTACTED, BUT THEY WILL NOT REPAIR THE SEAT. *AK

RECEIVED RECALL NOTICE FOR CLOCK SPRING. REPLACED CLOCK SPRING. *BF RECALL# 04V480000. *SC