1997 CHRYSLER TOWN AND COUNTRY Complaints

AIR BAG LIGHT REMAINS ON WHILE DRIVING. HORN AND CRUISE CONTROL WERE INOPERATIVE. DEALER NOTIFIED, AND THEY REPLACED THE CLOCK SPRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

MY VEHICLE HAD BROKEN DOWN IN COLUMBIA, TENNESSEE THEN IT WAS TOWED TO HARPETH CHRYSLER JEEP DEALERSHIP FOR A NEW TRANSMISSION, BUT DEALERSHIP DID NOT DO A COMPLETE TEARDOWN REQUIRED BY EXTENDED WARRANTY WOULD NOT PAY FULL CLAIM BECAUSE DEALERSHIP DID NOT FOLLOW EXTENDED WARRANTY GUIDELINES. HARPETH, FLASH TCM BUT DID NOT INDICATED ON MY INVOICE. 10 DAYS LATER VAN BROKE DOWN AGAIN IN STERLING HEIGHTS, AND WAS ABLE TO DRIVE IT TO GOLLING CHRYSLER DEALERSHIP FOR REPLACEMENT OF PCM. PART WAS COVERED UNDER WARRANTY. HARPETH NEVER CHECKED THIS PROBLEM AND SOLD ME A NEW TRANSMISSION, AND DID NOT OFFERED ME A USED ONE EITHER. I BELIEVE NOW THAT I DIDN'T NEED A NEW TRANSMISSION AT ALL. I AM NOT DISPUTING THE BILL AT HARPETH AND THEY DID NOT STICK A LABEL ON THE ENGINE FOR THE FLASH TCM. I BELIEVE THIS IS AN VIOLATION OF FEDERAL LAWS AS I WAS INFORMED BY MY HOME DEALERSHIP AT FERMAN. CAN YOU PLEASE INVESTIGATE THIS CLAIM? HARPETH REFUSES TO REFUND MY MONEY, MY INTENTION WILL BE TO SUE THEM IF I DO NOT RECEIVED MY MONEY BACK FOR THE FALSE SALE OF THE TRANSMISSION.*AK

THIS DEFECT EFFECTS AIR BAG AND HORN AT THE SAME TIME. THIS IS A SAFETY ISSUE. WE CAN NOT COUNT ON THE AIR BAG TO WORK NOR THE HORN TO FUNCTION IN AN EMERGENCY. I THINK ITS QUITE UNUSUAL THAT BOTH ARE NOT FUNCTIONING. THANK YOU FOR YOUR CONCERN AND ATTENTION. *AK PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**765869

THE AIRBAG WARNING LIGHT CAME ON IN JUNE. I CONTACTED THE DEALER AND WAS TOLD THAT IT WAS THE CLOCKSPRING WITHOUT THEM EVEN LOOKING AT IT. THEY ALSO TOLD ME THAT MY CRUISE CONTROL AND HORN WOULD FAIL NEXT. SURE ENOUGH, ABOUT A WEEK LATER THE CRUISE CONTROL AND HORN CEASED TO FUNCTION. I HAVE A FRIEND WITH A 1997 CARAVAN WITH THE SAME PROBLEM. IF THE DEALER KNEW WHAT WAS WRONG WITH IT SIGHT UNSEEN, THAT INDICATES THAT THIS IS A COMMON PROBLEM. I SEE THAT THERE IS AN OPEN INVESTIGATION (NHTSA ACTION#EA01007) INTO THIS VERY PROBLEM, AND I HOPE THAT IT RESULTS IN A RECALL SOON. THE DEALER WANTS ALMOST $300.00 TO FIX IT. *AK

FIRESTONE, DAYTONA RADIAL A/S, P225/60R16; WHILE DRIVING 65MPH FRONT LEFT TIRE HAD TREAD SEPARATION, AND RIGHT FRONT HAD TREAD SEPARATION.*AK 2 FRONT TIRES DOT NUMBER VDXO DCB 269, REAR DRIVER SIDE VDXO-DCB269 AND REAR PASSENGER SIDE VDXO_DCB 399

REARVIEW MIRROR KEEPS DISLODGING FROM WINDSHIELD SINCE THE CAR WAS PURCHASED IN 1997. LAST INCIDENT OCCURRED DURING A LANE CHANGE IN TRAFFIC. SERVICE MANAGER INDICATED THAT THIS IS A COMMON PROBLEM ESPECIALLY WITH CARS WITH HEAVY MIRRORS (ELECTONICS SUCH AS A MIRRORDIMMER). PROBLEM ALSO APPEARS TO INVOLVE OTHER BRANDS. RECALL TO CORRECT PROBLEM BEFORE A FATAL ACCIDENT OCCURS.*AK

AIR BAG SENSOR LIGHT COMES ON AND STAYS ON. MAY RESULT IN NONE OR PERMATURE DEPLOYMENT OF AIR BAGS. DEALER CONTACTED.*AK

WHILE VEHICLE WAS PARKED AND WITHOUT WARNING GEAR POPPED OUT OF PARK INTO REVERSE. VEHICLE WAS INVOLVED IN A MINOR ACCIDENT.*AK

THE VEHICLE WAS SHUT OFF AND IN PARK. MY 18 MONTH OLD HIT THE AUTOMATIC SHIFT LEVER WITHOUT APPLYING BRAKES. THE CAR WAS ON AN INCLINE AND ROLLED OUT INTO 2 LANES OF TRAFFIC. THE CAR WAS NOT ON NOR DID SHE PUT HER FOOT ON THE BRAKE. THE LEVER MOVED FROM OUT OF PARK AND INTO REVERSE. LUCKILY NO ONE WAS INJURED, BUT IT COULD HAVE BEEN WORSE. I CHASED THE CAR DOWN THE INCLINE INTO TRAFFIC AND WE WERE ONLY HIT BY ONE LANE OF TRAFFIC. THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY SINCE IT IS MOM'S WITH LITTLE CHILDREN THAT DRIVE MINI-VANS. THE TOW TRUCK DRIVER SAID THAT THIS SHOULD NOT HAVE HAPPENED, MY VAN HAS A DEFECT. THANK YOU FOR YOUR TIME!*JB

AIR BAG LIGHT REMAINS ON WHILE DRIVING AND CRUISE CONTROL IS INOPERATIVE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK