1997 CHRYSLER TOWN AND COUNTRY Complaints

PURCHASED AS USED VEHICLE WITH THE PREMIUM WARRANTY OFFERED BY DEALER. AIR BAG LIGHT REMAINS ON, WARNING HORN DOES NOT WORK AND CRUISE CONTROL IS INOPERATIVE. TOOK THE VEHICLE TO CHRYSLER DEALER THIS MORNING AND SEEMED TO ME THE OTHER THREE CUSTOMERS AT THE COUNTER HAD THE SAME COMPLAINT ALL ECHOED MY PROBLEM. WHILE DISCUSSING IT ANOTHER CUSTOMER "CHIMED IN" I HAD MINE FIXED LAST WEEK- UNDER WARRANTY. GOT CALLED 2 HOURS LATER TO INFORM ME IT NEEDED THE CLOCK SPRING REPLACED TO THE TUNE OF $227.60. WOULD LIKE TO GET ALL OR SOME OF THIS BACK AND A WARRANTY ON REPAIR. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*763547

AIR BAG LIGHT IS ON CONTINUOUS, HORN DOES NOT WORK, AND CRUISE CONTROL DOES NOT WORK. *AK

1. STEERING SYSTEM LOCKED UP WHILE MAKING TURNS MAKING CONTROL OF VEHICLE DIFFICULT. VAN ALSO MADE SCREECHING NOISES WHILE TURNING. WAS TOLD RACK AND PINION NEEDED REPLACING PER "SERVICE BULLETIN". IT WAS, BUT DID NOT SOLVE PROBLEM. DEALER RECOMMENDED DRIVE BELT AND TENSIONER BE REPLACED. THIS FINALLY HELPED. 2. AIR BAG LIGHT AND ABS LIGHTS CAME ON, AND TRACTION CONTROL WENT OFF AT HWY SPEEDS. AIR BAG LIGHT REMAINED ON CONSTANTLY. DEALER SAYS THAT BOTH AIR BAG CLOCK SPRING AND ABS CONTROLER MUST BE REPLACED. DEALER STATED THAT IF THESE CONTROLERS WERE NOT REPLACED, NEITHER THE AIR BAGS, THE HORN, THE CRUISE CONTROL NOR THE ABS BRAKING SYSTEM WOULD WORK. PLEASE REOPEN NHTSA ACTION INVESTIGATION #EA01007 FOR THE AIR BAG CLOCK SPRING IN THIS VEHICLE. IT IS IMPORTANT FOR PEOPLE TO KNOW THAT IF THEIR AIR BAG LIGHT WON'T GO OFF IT MEANS THAT THE SYSTEM IS NOT OPERATIONAL!

MY VEHICLE WAS STOPPED AT A TRAFFIC LIGHT IN TOWN. ANOTHER VEHICLE TRAVELLING AT IN TOWN SPEEDS (ACTUAL UNKNOWN) IMPACTED THE REAR OF THE VEHICLE. THE FRONT SEATBACK FAILED AND I SLID OUT FROM UNDER THE SEATBELT AND IMPACTED MY DAUGHTER IN THE REAR SEAT WITH MY HEAD FRACTURING HER NOSE.*AK

CONSUMER EXPERIENCING PROBLEMS WITH THE INSTRUMENT CLSUTER MODULE GAUGES AND OVERHEAD COMPUTER MALFUNCTIONING. ALSO SERVICE ENGINE SOON LIGHT IS ILLUMINATED. DEALER SUSPECTED AN ELECTRICAL PROBLEM AND STATED THAT BATTERY NEEDED TO BE REPLACED, CONSUMER REFUSED REPAIRS, CONSUMER BELIEVES THE PROBLEM THAT OTHER CHRYSLER VEHICLE ARE HAVING, HE IS EXPERIENCING THE SAME PROBLEM, THE MANUFACTURER RECALLED 2 CHRYSLER VEHICLES AND CONSUMER BELIEVES THAT OTHER MODELS SHOULD BE INCLUDED AS WELL. *TT

INSTRUMENT PANEL CLUSTER MODULE WAS REPLACED AT 64,000 MILES. PROBLEM HAS REOCCURRED, AND CLUSTER NEEDS TO BE REPLACED AGAIN. DEALER NOTIFIED. *AK *TT

AIRBAG SENSOR LIGHT ILLUMINATED. ALSO, HORN STOPPED BLOWING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

THE FLIMSY PLASTIC CLIPS THAT HOLD THE WINDOWS TO THE TRACK OF THE POWER DOOR WINDOWS ARE A HAZARD. THEY BRAKE EXTREMELY EASY AND COULD LEAVE A PERSON TRAPPED INSIDE THE CAR IN A EVENT OF NOT BEING ABLE TO OPEN THE DOOR. OUR VAN IS CURRENTLY DISABLED TO THE PLASTIC RETAINER CLIP BRAKING. AS AN ENGINEER MYSELF I AM APPALLED AT THE POOR DESIGN. I'M SURE THE DESIGN WAS CHEAP TO MANUFACTURE, BUT ITS TOTALLY INCAPABLE OF SURVIVING ANY STRESS. *TS ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS***761559

CONSUMER STATES THAT WIPERS COME ON AND GO OFF BY THEMSELVES. TURN SIGNAL COMES ON AND OFF ALSO AND SOMETIMES WILL NOT TURN OFF. CONSUMER TOOK TO DEALER AND THEY REPLACED THE MULTIFUNCTION SWITCHES 3 TIMES. *NLM *YD

AIRBAG AND HORN ARE NOT OPERABLE DUE TO MALFUNCTION OF CLOCKSPRING. DEALER CONTACTED. *AK *YH