2002 CHRYSLER TOWN AND COUNTRY Complaints

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS LOCKED UP IN THE MIDDLE OF THE WINDSHIELD AND STOPPED WORKING. THE CONTACT WAS ABLE TO PULL OVER AND MANAGED TO UNLOCK THE WIPERS. AFTER UNLOCKING THE WIPERS, THE ONLY WIPER WORKING WAS THE PASSENGER SIDE. THE CONTACT WAS ABLE TO DRIVE OUT OF THE RAIN. THE DEALERSHIP WAS CONTACTED. THE DRIVER SIDE WIPER WAS STRIPPEED AND HAD TO BE REPLACED. UPDATED 11/21/06. *JB

THE A/C UNIT FAILED POLLUTING THE ENTIRE SYSTEM WITH METAL PIECES. CHRYSLER REPLACED THE UNIT UNDER WARRANTY, AS WELL, CLEANED OUT PORTIONS OF THE SYSTEM. A FEW DAYS WE NOTICED THAT THE REAR AC WAS NOT PUSHING OUT COLD AIR, ONLY THE FRONT AC. CHRYSLER STATED A VALVE HAD FAILED DUE TO THE FLUSHING OF THE SYSTEM, WE ARGUED OVER COSTS, AGREED TO SPLIT THE COST, TOTAL TO ME, $140. A WEEK LATER, THE A/C UNIT AGAIN FAILED POLLUTING THE COMPLETE SYSTEM. THIS TIME CHRYSLER REPLACED THE A/C UNIT BUT REFUSED TO HOOK IT UP TO THE COMPLETE SYSTEM (FRONT/REAR EVAPORATORS) UNTIL THE ENTIRE SYSTEM WAS REPLACED, TELLING US WE NEED TO PAY $2300 TO COVER THE COSTS. AS IT STANDS NOW, WE HAVE A BUSTED AC SYSTEM, IT COST ME $140 FOR REPAIRS WHICH DID NOTHING, WE'VE HAD THE PAIN OF TAKING THE VAN TO THE DEALER THREE TIMES NOW, AND CHRYSLER WILL NOT HOOK UP THE AC UNIT UNTIL WE PAY $2300 TO REPLACE PARTS THEIR FAULTY AC UNIT CORRUPTED. *JB

41TE TRANSMISSION FAILURE AT HIGHWAY SPEEDS. POTENTIAL FOR ACCIDENT, LUCKILY NONE OCCURRED IN THIS INSTANCE. CAR/OCCUPANTS LEFT STRANDED IN LANE OF TRAVEL.

2002 CHRYSLER TOWN & COUNTRY LX MINIVAN INSTRUMENT CLUSTER/GAUGES STOPPED WORKING. NO TURN SIGNALS, NO GAUGES MPH, FUEL, RPM, OIL, ETC. ALSO NO ENGINE LIGHTS, ABS, OVERHEAT, ETC. NOTHING WITHIN THE INSTRUMENT CLUSTER WORKS. DANGEROUS TO GET HOME DRIVING WITHOUT SPEEDOMETER, & TURN SIGNALS! I SAW A SIMILAR RECALL FOR THE PT CRUISER. COULD THIS BE THE SAME SOFTWARE GLITCH IN THE T&C MICROPROCESSOR AS WELL. PLEASE ISSUE A RECALL!!! *JB

WHEN CRUISING HIGHWAY WITH A/C ON, THE RIGHT REAR SPEAKER HEATS UP VERY HOT TO THE TOUCH. WE TESTED IT, WHICH IS RELATED TO A/C ON BECAUSE WHEN TURN A/C OFF IT COOLS DOWN IN 5 MINUTES. TOOK IT BACK TO DEALER EVEN AFTER THEY REPAIRED THE RECALL. THEY STATE IT IS ONLY THE LEFT SPEAKER THAT IS HEATING UP NOT THE RIGHT LIKE OUR EXPERIENCE. THEY REFUSED TO LOOK INTO IT UNLESS WE PAY FOR THEIR TECHNICIAN'S TIME. I MENTIONED HOW DANGEROUS A SPEAKER FIRE COULD BE INSIDE NEXT TO OUR KIDS. AS I LEFT A SERVICEMAN SAID WE COULD FIX IT IF YOU PAY US. NO FIRE INCIDENT YET BUT, IT SURE HEATS UP WHEN WE TRAVEL AND THE A/C IS ON. *JB

DT*: THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE, THE POWER STEERING FAILED, REQUIRING ADDITIONAL EFFORT TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DUPLICATE OR DETERMINE THE PROBLEM. THE RAACK AND PINION WAS REPLACED AND THE TRANSMISSION HAD A LEAK. UPDATED 03/20/07. *JB

I SADLY OWN A 'CHRYSLER' TOWN AND COUNTRY AWD 2002 MINIVAN WITH MANY ELECTRICAL AND MECHANICAL PROBLEMS THAT I'M FORCED TO LIVE WITH, BUT THE FOLLOWING SAFETY ISSUES ARE INTOLERABLE. FIRST, THE INTERMITTENT AIR BAG LIGHT, NOW ON STEADILY. SECOND, THE INTERMITTENT NON-FUNCTIONING HORN, NOW DOES NOT WORK AT ALL, CRUISE CONTROL DOES NOT WORK AND RADIO BUTTONS ON STEERING WHEEL DOES NOT WORK. CHRYSLER CORP DENIES MAJOR SAFETY PROBLEM EXISTS YET ITS A COMPLAINT THAT'S ALL OVER THE WEB AMONG ITS MANY OTHER PERSISTENT PROBLEMS. CHRYSLER SAYS ITS SOUNDS LIKE THE PROBLEM MAY BE IN THE "CLOCK SPRING" IN THE STEERING COLUMN. I SAY ITS SOUNDS LIKE THE PROBLEM MAY BE IN THE CARE OR LACK OF CARE OF CHRYSLER ON REAL SAFETY ISSUES ON THEIR PRODUCTS. EVENTS THAT LEAD UP TO THE FAILURE ARE NONE, PRODUCT IS JUST SIMPLY DEFECTIVE AND FAILS ON ITS OWN. CONSEQUENCES FOR THIS FAILURE CAN BE CATASTROPHIC, THIS IS NOT ROCKET SCIENCE, NO HORN AND NO AIR BAG NO BRAINS! CHRYSLER NEEDS TO WAKE UP AND RECTIFY THIS SAFETY PROBLEM, MANY OTHER OWNERS HAVE THIS PROBLEM AND THE GOVERNMENT AND OR THE MEDIA NEEDS TO "GET INVOLVED BEFORE SOMEONE DIES" IF IT HASN'T "GOD FORBID" ALREADY HAPPENED. I WILL BE CONTACTING THE SECRETARY OF TRANSPORTATION AND THE MEDIA TO SEE IF A SOLUTION CAN BE FOUND RAPIDLY. *JB

THE POWER WINDOWS IN THE CHRYSLER MINI VANS, ARE VERY BAD, THEY GO BAD VERY OFTEN. THE POWER WINDOW MOTOR GOES OUT VERY OFTEN. LEAVING THE WINDOW EITHER UP OR DOWN. OR WILL NOT WORK AT ALL . CHEAP DESIGN. *NM

AS I WAS DRIVING MY 2002 TOWN & COUNTRY, I TURNED THE AIR CONDITIONER ON. THE CAR BEGAN TO SMOKE AND STALLED OUT. I HAVE HAD THE AIR CONDITIONER REPLACED 2 TIMES. THE VAN NO LONGER STALLS AND SMOKES, BUT WHEN THE A/C IS TURNED ON, THERE IS A LOUD NOISE AND THE CAR JERKS. *NM

DT*: THE CONTACT STATED THERE WAS A FAULTY REAR SHOCK ABSORBER TIE DOWN BRACKET ON THE VEHICLE. THIS PART IS AN ADD ON FOR PERSONS WITH DISABILITIES. THE EQUIPMENT FAILURE OCCURRED TWICE. THE TIE DOWN FAILED COULD HAVE CAUSED AN ACCIDENT. THE FIRST OCCURRENCE WAS IN A PARKING LOT AND THE SECOND WAS ON A ROADWAY. THE DEFECTIVE EQUIPMENT HAS BEEN REPAIRED WHICH WAS TO REVAMP THE MODIFICATION, BUT THE CONTACT EXPRESSED CONCERNS THAT THE PARTS SHOULD BE REMODELED. THE RECOMMENDATION WAS FOR THE PART TO BE PLACED ON THE TOP OR REAR SIDE OF THE AXLE NOT ON THE BOTTOM.