2011 CHRYSLER TOWN AND COUNTRY Complaints

"TAKA TA RECALL* MY CAR SOMETIMES JERKS WHILE DRIVING OR WILL CUT OFF ON ME AT ANY POINT I CHANGED THE SPARK PLUGS, THE ALTERNATOR, THE THERMOSTAT BECAUSE ITS WAS GIVING ME A CODE THAT MY THERMOSTAT WAS BAD AND ALSO THE FUEL PUMP AFTER CHANGING ALL THESE THINGS THE CAR WOULD STALL AND NOT CUT ON UNTIL I GET SOMEONE TO JUMP START MY BATTERY. SO I THEN WENT AND REPLACED THE BATTERY THE CAR WAS WORKING FOR A GOOD COUPLE OF DAYS AND STARTED BACK ACTING UP. TOOK IT TO A SHOP AND THEY SAID RHE FUEL PUMP WAS STILL ON WHILE THE CAR WAS OFF DUE TO A RELAY IN THE POWER MODULE SO THEY SAID THEY WILL BE ABLE TO JUST FIX IT BUT WHEN TRYING TO ORDER THE PIECE THEY SAID THAT WAS NOT POSSIBLE DUE TO ITS BEEN A RECALL ON THE TILL WHICH IS THE TOTALLY INTEGRATED POWER MODULE BUT JUST NOT ON MY VEHICLE AND IT'S NOT POSSIBLE TO CHANGE THE RELAY BECAUSE THEY HAVE IT ATTACHED TO THE POWER MODULE AND THIS IS SOMETHING THAT HAPPEN WITH THE MAUFACUTER SO YOU WILL HAVE TO CONTACT THEM SO THEY CAN HELP YOU WITH IT. BUT NOW I'M AFRAID TO DRIVE IT BECAUSE IT KEEPS AND SOMETIMES JUST CAUGHT RIGHT OFF ANYWHERE DUE TO THE TOTALLY INTEGRATED POWER MODULE

TIPM FAILURE, DEALERSHIP WANTS TO CHARGE ME OVER $1000.00 TO REPAIR. VAN STARTED ACTING UP IN THE ELECTRICAL DEPARTMENT . WINDOWS ROLLING DOWN, KEY FOB NOT WORKING, CRUISE CONTROL GOING OUT, WIPERS ACTING UP, HEATED SEATS NOT WORKING, AC AND HEAT WEAKENING, INTERMITTENT ISSUE TO START THE VAN, THEN STOPPED RUNNING ALL TOGETHER, NOW WON'T EVEN TURN OVER. THEN I TOOK IT TO DEALERSHIP AFTER HAVING BATTERY AND ALTERNATOR TESTED (ALL GOOD) AND HAD TO BRING IT HOME CAUSE THEY WOULDN'T TAKE A PAYMENT PLAN. I LOOKED ON YOUTUBE FOR POSSIBLE ISSUES AND FIXES AND CHECKED MY WIRING TO MY TIPM AND FOUND ONE HARNESS TAMPERED WITH. TAPE CUT AND WIRES CUT AS WELL DIDN'T LOOK LIK THAT WHEN I TOOK IT IN. I'M UPSET BECAUSE I CAN'T AFFORD TO REPLACE SOMETHING THIS EXPENSIVE AND COMMON KNOWN ISSUE. WHY IS THERE NO RECALL ON THIS MODEL BUT OTHER MODELS RUNNING THIS SAME TIPM? THIS IS A CHEAP WAY FOR CHRYSLER TO GET MORE MONEY OUT OF US. MAKE THIS A RECALL, I CAN ONLY IMAGINE WHAT COULD'VE HAPPENED IF IT WOULD'VE STALLED WITH MY 3 KIDS IN THE CAR ON A HIGHWAY!!! GET US A RECALL ON THIS ISSUE!!!!!

VAN WAS HAVING A HARD TIME STARTING. THEN ONE NIGHT I HEARD A HUMMING NOISE WHEN THE CAR WAS OFF. DIDN'T KNOW WHAT IT WAS. THE NEXT MORNING BATTERY WAS AT 0%. CHARGED THE BATTERY AND GOT IT TO START. WHEN STARTING WE HAVE TO TURN IT TO THE ON THEN OFF POSITION A FEW TIMES BEFORE I COULD GET IT TO WORK. WHEN I HEAR THE HUMMING OF THE FUEL PUMP THAT IS RUNNING WHEN THE KEY IS OUT, I CAN PUT KEY IN AND TURN IT TO ON AND OFF A FEW TIMES AND GET IT TO STOP. MY SHOP SAID THE TIPM NEEDED TO BE REPLACED. IT IS RECALLED ON OTHER VEHICLES BUT NOT OUR VAN. IT WAS SUPPOSED TO COST $710 TO FIX BUT THE PART NUMBER HAS NOW BEEN SUPERSEDED WITH THE FIXED AND THE NOW WILL COST $950 TO FIX. WE SHOULD BE PAYING FOR REPAIRS FOR THIS WHEN THE SAME PART HAS BEEN RECALLED FOR OTHER VEHICLES! I'M WORRIED THAT THE FUEL PUMP RELAY WILL END UP WEARING OUT THE FUEL PUMP TOO WHICH WOULD COST ANOTHER $600 TO REPAIR. I HOPE THE COMPANY WILL DO THE RIGHT THING AND FIX THIS BROKEN PART FOR ALL VEHICLES THEY USED IT IN!

MY CAR WILL NOT START AND IT IS BECAUSE THE TIPM HAS STOPPED WORKING ON THE CAR. I HAVE ANOTHER BUDDY WITH A 2010 T&C AND THE SAME THING IS GOING ON. PART IS ON BACKORDER 3 WEEKS SO LOTS OF PEOPLE MUST BE HAVING THE ISSUE. I CALLED CHRYSLER AND THEY TOLD ME THEY CAN DO NOTHING FOR ME AND SHOULD CONTACT YOU. THE CAR CRANKS WHEN I PUT THE KEY IN THE IGNITION AND TURN. THE CAR IS STOPPED AND COLD. IT CRANKS BUT DOES NOT TURNOVER. I HAVE ALREADY REPLACED THE BATTERY

ON FRIDAY MORNING, MY WIFE WENT TO START THE VAN BUT NONE OF THE LIGHTS TURNED ON. AFTER CHECKING THE VOLTAGE OF THE BATTERY, WE FOUND THAT IT WAS COMPLETELY DRAINED. THE NIGHT BEFORE, SHE HEARD A HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE AFTER THE VAN WAS OFF. WE WERE ABLE TO JUMP THE VAN TO GET IT STARTED. ONCE IT STARTED, IT RAN GREAT. THE NEXT DAY, WE TRIED TO START IT AGAIN BUT THIS TIME THE ENGINE STRUGGLED TO START. IT TOOK A COUPLE OF TRIES BEFORE WE GOT IT STARTED. JUMPING THE ENGINE DID NOT HAVE POSITIVE RESULTS. WE DECIDED TO TAKE IT TO OUR AUTO MECHANIC AND HE DIAGNOSED A FAULTY FUEL PUMP RELAY. HE FOUND THAT FAULTY FUEL RELAYS ARE VERY COMMON IN 2011-2013 VEHICLES, BUT JEEP GRAND CHEROKEE AND DODGE DURANGOS WERE THE ONLY VEHICLES RECALLED AND FITTED WITH AN EXTERNAL RELAY. I AM SUBMITTING THIS COMPLAINT IN HOPES OF ISSUING A RECALL FOR ALL VEHICLES AFFECTED, MORE SPECIFICALLY, THE 2011 CHRYSLER TOWN AND COUNTRY. BELOW IS A LINK TO A WEBSITE DESIGNED SPECIFICALLY FOR THIS ISSUE. HTTPS://WWW.VERTICALVISIONS.COM/TIPM-FUEL-RELAY-SOLUTIONS.HTML

THE BLIND SPOT DETECTION SYSTEM HAS FAILED. THERE'S A CONTINUED DINGING THAT IS LINDICATING THE FAILED OF THE SYSTEM - THIS SYSTEM CANNOT BE TURNED OFF. AND THE COST TO REPLACED THE FAULTY COMPUTER MODULE IS $800.00 EACH AND BOTH COMPUTERS HAVE FAILED. NOTE: WE CANNOT DRIVE THE VEHICULAR WITH THE DINING GOING OFF.

FUEL PUMP REMAINS RUNNING AFTER IGNITION SWITCH IS TURNED OFF. THIS SITUATION HAS BEEN RECALLED IN OTHER CHRYSLER MODELS AND SHOULD BE APPLIED TO THE TOWN & COUNTRY. ANY TIME YOU CANNOT SHUT THE FUEL PUMP OFF YOU HAVE A VERY HAZARDOUS CONDITION. THIS INCIDENT FIRST TOOK PLACE 10/01/2018 AND HAS CONTINUED TO DO SO EVER SINCE. THIS CONDITION APPLIES TO THE TIPM, CHRYSLER DEALER WANTS $ 1200.00 TO FIX.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. ALL STAR DODGE CHRYSLER JEEP RAM (LOCATED AT 11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050) WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER TURNED ON AND OFF INTERMITTENTLY. THE CONTACT ALSO STATED THAT BOTH REAR DOORS WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (10905 AUTO MALL DR, SANDY, UT 84070, 801-590-0465) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL AND TOTALLY INTEGRATED POWER MODULES WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

TO BEGIN WITH VEHICLE WOULD START AFTER, SOMETIMES UNTIL AFTER SEVERAL ATTEMPS. IT ALSO STOPPED WHILE DRIVING, JUST WENT DEAD AND LOCKED UP THE WHOLE STEERING WHEEL, WITH THE VEHICLE STILL ROLLING. WAS JUST LUCKY TO GET OFF THE ROADWAY WITH NO ACCIDENT. PROGRESSIVELY IT GOT WORSE, AND WOULDN'T EVEN START AT ALL. TOOK TO REPUTABLE REPAIR SHOP, WHO SAID WAS A RECALL ISSUE AND THEY WEREN'T ABLE TO ORDER THE PART FOR REPAIR, BECAUSE OF RECALL. INFORMED HAD TO GO TO DEALER FOR REPAIR. DEALER SAID THIS PARTICULAR VIN WAS NOT ON RECALL ALTHOUGH ISSUE HAD BEEN IDENTIFIED AS RECALL ISSUE. MEANWHILE, CHARGED ME $1275.83 FOR REPAIR LISTING "CAUSE - NO POWER AT FUEL PUMP CHECK NO POWER FUSE M25, FUSE M25 CONTROLLED BY INTERNAL RELAY IN TPIM". FUSE M25 NEEDS TPIM WAS $207.81. THEN "TIPM KIT TIPM" WAS $977.00. PLUS LABOR AND TAX. PROBLEM - BOTH INDICATED THIS TYPE OF VEHICLE HAD SAME ISSUES AND WERE ON RECALL. IT IS REASONABLE TO EXPECT THAT MY VEHICLE SHOULD HAVE BEEN COVERED UNDER RECALL. PLEASE HELP ME RECOVER ON THIS ISSUE.