2013 CHRYSLER TOWN AND COUNTRY Complaints
View complaints related to 2013 CHRYSLER TOWN AND COUNTRY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2013 CHRYSLER TOWN AND COUNTRY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CHRYSLER TOWN AND COUNTRY- CLARKS SUMMIT, PA
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
Source: NHTSA WEB SITE -
2013 CHRYSLER TOWN AND COUNTRY- FRUITLAND PARK, FL
MY HEADREST ON MY WIFE'S 2013 TOWN AND COUNTRY EXPLODED WHILE WE WERE PARKED AND INSIDE THE VEHICLE WAITING ON MY SON TO COME OUT OF THE HOTEL. IT HIT ME SO HARD, I LITERALLY SAW STARS AND IT STUNNED ME...I DIDN'T REALLY KNOW WHAT HAD HAPPENED...WE WERE IN LAKELAND WHEN THIS HAPPENED AT THE LAKELAND CONVENTION CENTER PICKING UP OUR SON WHO WAS PARTICIPATING IN THE STATE SCIENCE FAIR. AFTER THE HEADREST, IT TOOK A LITTLE BIT TO GET MY SENSES BACK...AFTER MY SON CAME OUT, WE HEADED BACK TOWARDS HOME WHICH WAS ABOUT HOUR AND 15 MIN RIDE BACK.. I HAD MY WIFE CHECKING THE INTERNET TO SEE WHAT IF WHAT WE HAD EXPERIENCED HAD HAPPENED TO OTHERS BUT WE HAD NO INTERNET MOST OF THE DRIVE..I TOOK SOME MEDICATION FOR HEADACHE AND NECK, WHEN I GOT HOME...SPENT TIME AFTER ARRIVING HOME AND THE NEXT MORNING DOING RESEARCH TO FIND THAT THERE HAD BEEN MULTIPLE INCIDENTS OF HEADRESTS EXPLODING AND PEOPLE BEING HURT...I MADE AN APPOINTMENT WITH DR WHO PRESCRIBED SOME MEDICATION, THE TO CHIROPRACTOR---BEEN SEEING HIM SINCE THAT TIME..I HAVE DOCUMENTS OF VISITS UP TO THIS POINT. I SPOKE TO CHRYSLER TO BEGIN WITH AND THEY TOLD ME IT WASN'T THERE RESPONSIBILITY AND I WOULD HAVE TO PAY TO HAVE REPLACED....I TOLD THEM THAT I WASN'T GOING TO PAY FOR IT---I WAS GIVEN A NUMBER TO SPEAK WITH SOMEONE AT CHRYSLER...THEY SENT AN INDEPENDENT PERSON TO DO SOME DIAGNOSTICS AND TESTING AND INFORMED ME THAT IT WAS CHRYSLERS FAULT AND THAT THEY WOULD PAY TO HAVE HEADRESTS REPLACED. ALL I CAN SAY IS THAT I CAN SEE HOW SOMEONE'S NECK CAN GET BROKE. THE IMPACT WAS SEVERE, ENOUGH TO STUN ME AND I AM A BIG MAN--6/4 380 POUNDS--I THOUGHT THAT SOMEONE HAD HIT US FROM BEHIND IT WAS SO HARD... I HAVE BEEN AT CHIROPRACTOR FOR OVER A YEAR--DIFFERENT TIMES AS IT WOULD BE BOTHERING ME...SEEMS TO BE AN ONGOING ISSUE--I HOPE THAT THIS ISSUE CAN BE ADDRESSED*DT*DT*JB *JS *TR
Source: NHTSA WEB SITE -
2013 CHRYSLER TOWN AND COUNTRY- LAS VEGAS, NV
POWER TRAIN STOPPED WORKING IN THE MIDDLE OF A PUBLIC STREET WHILE IN MOTION, HAD TO REPLACE TRANSMISSION. *TR
Source: NHTSA WEB SITE -
2013 CHRYSLER TOWN AND COUNTRY- WAPPINGERS FALLS, NY
THE HORN CANNOT HONKED BY PRESSING THE STEERING WHEEL COVER. IT SEEMS THAT THE CLOCK SPRING OR THE HORN SWITCH IN THE STEERING WHEEL ARE DEFECTIVE. BOTH FUSES FOR THE HORN ARE GOOD. THE HORN STILL WORKS WHEN THE PANIC BUTTON IS PRESSED ON THE REMOTE KEY FOB.
Source: NHTSA WEB SITE -
2013 CHRYSLER TOWN AND COUNTRY- SALEM, OR
TL* THE CONTACT 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE INSTRUMENT PANEL FLICKERED DURING THE FAILURE. THE CONTACT STATED THAT INTERMITTENTLY THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO ROBERSON MOTORS LOCATED AT (3100 RYAN DR SE, SALEM, OR 97301), WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 CHRYSLER TOWN AND COUNTRY- DHANIS, TX
DOOR ON DRIVERS SIDE FRONT AND DOOR ON PASSENGER REAR SLIDING DOOR DOES NOT LOCK. YOU CAN NO LOCK WITH KEY FOB ON EITHER DOOR OR YOU CANNOT EVEN LOCK MANUALLY ON PASSENGER SIDE SLIDING DOOR. THIS IS A SECURITY SAFETY ISSUE AND NEEDS TO BE ADDRESSED.
Source: NHTSA WEB SITE -
2013 CHRYSLER TOWN AND COUNTRY- DHANIS, TX
CAR DIES/STALLS AT RANDOM WHEN MOVING. HAVE BEEN GOING 70 MPH DOWN THE RD AND IT HAS HAPPENED. WHEN THIS HAPPENS IT CAUSES US TO LOSE POWERED STEERING. THIS IS EXTREMELY DANGEROUS! IT HAS STALLED/DIED AT VARIOUS SPEEDS. SOMETIMES SOON STARTING THE VEHICLE WILL DIE RIGHT AWAY. ALTERNATOR HAS BEEN REPLACED AND THAT IS NOT THE ISSUE.
Source: NHTSA WEB SITE -
2013 CHRYSLER TOWN AND COUNTRY- LOUISBURG, KS
WHILE DRIVING ON I-70 IN COLORADO MY DRIVER SIDE HEADREST AIRBAG DEPLOYED IN MY 2013 TOWN & COUNTRY MINI-VAN. THERE WAS NOTHING HAPPENING, WE DID NOT HIT ANYTHING, THERE WERE NO BUMPS OR REASONS FOR IT TO DEPLOY. IT STRUCK ME HARD IN THE BACK OF THE HEAD CAUSING WHIPLASH. WE PULLED OVER AND THE HEAD REST LOCKING PIN AND COME OUT OF THE INSIDE OF THE HEADREST. THE REASON WAS THE PLASTIC HOOKS HOLDING IT HAD BROKEN. WE PULLED IT TOGETHER AND WRAPPED IT WITH A STRAP.*DT*JB
Source: NHTSA WEB SITE -
2013 CHRYSLER TOWN AND COUNTRY- MECHANICSVILLE, VA
I WAS DRIVING AND THE VAN SHUT OFF AND LOST ALL POWER WHEN GOING 60 MPH. I LOST CONTROL OFF THE BRAKES, POWER STEERING, ALL ELECTRICAL AND ENGINE POWER WAS GONE.
Source: NHTSA WEB SITE -
2013 CHRYSLER TOWN AND COUNTRY- SALT LICK, KY
THE ENGINE SEIZES WITHOUT WARNING. IT SIMPLY SHUTS OFF. THIS EFFECTIVELY LIMITS BOTH THE BREAKING AND THE POWER STEERING. THIS IS DANGEROUS AS THERE ARE NO WARNING LIGHT INDICATORS, NO AUDIBLE NOTIFICATIONS, NO ERROR CODES. GOING 70 MPH WE WERE NEARLY KILLED WHEN THE MOTOR DIED AND WE LOST OUR BREAKING AND STEERING ABILITY. THIS HAS HAPPENED ON MULTIPLE OCCASIONS WITH NO RHYME NOR REASON. LONG TRIPS OR SHORT, FAST OR SLOW, INTERSTATE OR IN TOWN. IT NEEDS TO BE ADDRESSED AS THIS IS A MAJOR ISSUE. A CURSORY GLANCE AT INTERNET FORUMS WILL REVEAL THAT MINE IS NOT SIMPLY AN ISOLATED EVENT.
Source: NHTSA WEB SITE