2011 CHRYSLER TOWN AND COUNTRY Complaints

MY CAR WON'T TURN ON. THIS PROBLEM STARTED ON 11/12/18. IT WOULD TURN ON THEN WHEN I WOULD TURN IT OFF AND TRIED TO GET IT START IT WOULD CRANK, BUT NOT ALL THE WAY. I WOULD SHUT IT OFF AND THEN CRANK IT MANY TIMES TILL IT TURNED ON. THREE DIFFERENT MECHANICS CAME TO CHECK THE PROBLEM AND ALL THREE MECHANICS TOLD ME THAT IT WAS FUEL PUMP RELAY. UNFORTUNATELY THE FUEL PUMP RELAY CAN'T BE REPLACE BECAUSE IT DOES NOT HAVE EXTERNAL RELAY. THESE TYPE OF VEHICLE ARE EQUIPPED WITH INTEGRATED POWER MODULE. IT'S A VERY COMMON PROBLEM ON JEEPS GRAND CHEROKEE, DODGE DURANGO AND CHRYSLER TOWN AND COUNTRY, BUT ONLY RECALL HAS MADE FOR JEEP GRAND CHEROKEE. I WOULD TO KNOW IF THERE WOULD BE ANY RECALL FOR THIS PROBLEM. OTHERWISE IT WILL COAST OVER $1000 FOR A NEW TIPM.

REPEATED INTERMITTENT NO CRANK/NO START ISSUE. FOUND NO POWER TO FUSE 25 IN TOTAL INTEGRATED POWER MODULE (TIPM). FOUND INTERNAL FAILURE OF FUEL PUMP RELAY (BUILT INTO TIPM). TIPM REPLACED AT 65,000 MILES AND ISSUE IS CURRENTLY REOCCURRING AGAIN AT 84,000 MILES.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE ETC WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AAA TO AUTONATION CHRYSLER DODGE JEEP RAM HOUSTON (1515 SOUTH LOOP WEST, HOUSTON, TX 77054, 713-489-7825) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000.

FIRST ISSUE IS THE BACK UP CAMERA AND BLIND SPOT SENSORS QUIT WORKING. VERY COSTLY PRICE TO HAVE FIXED SO CHOSE NOT TO FIX. NOW IT DOESN'T WANT TO START. DID SOME RESEARCH AND IT LOOKS LIKE CHRYSLER HAD SOME RECALLS FOR THE TIPM ON DIFFERENT MAKES FROM 2011, BUT NOT ON THIS PARTICULAR VEHICLE. HOW DO THEY KNOW FOR SURE THAT THEY ALL SHOULDN'T HAVE BEEN RECALLED. ALSO SIDE PASSENGER DOOR BUZZES WHEN YOU LOCK OR UNLOCK THE VEHICLE. WILL NEVER BUY ANOTHER CHRYSLER AGAIN. VERY DISAPPOINTED IN ALL THE ISSUES WE HAVE HAD WITH THIS VEHICLE.

THE VEHICLE WILL RANDOMLY SHUT OFF RIGHT AFTER STARTING, STILL IN PARK. NO WARNING. IT HAS ALSO STALLED OUT WHILE DRIVING IN TRAFFIC.

VEHICLE STARTED SOMETIMES BUT NOT OTHER TIMES LEAVING ME STRANDED ALONE ....HAD TO HAVE THE TIPM REPLACED FOR OVER $1500......RESEARCHED ON LINE TO FIND OUT THAT THIS HAS BEEN A PROBLEM FOR CHRYSLER OWNERS FOR YEARS! BUT IT SEEMS CHRYSLER HAD NOT RECALLED THE VEHICLES

FUEL PUMP WILL NOT SHUT OFF, RUNS CONTINUALLY UNTIL BATTERY DIES. THE VEHICLE IS PARKED AND TURNED OFF HOWEVER THE FUEL PUMP CONTINUES TO RUN.

CAR WOULD NOT START WHEN PARKED IN THE DRIVEWAY, HAD IT TOWED TO MECHANIC. THEY FIRST SAID THAT THE FUEL PUMP NEEDED REPLACED, THEN AFTER REPLACING THIS PART, THEY STATED THAT THE TOTALLY INTEGRATED POWER MODULE ALSO NEEDED REPLACED. AFTER 5 DAYS WITHOUT OUR VEHICLE AND PAYING THOUSANDS OF DOLLARS, WE ARE FURIOUS. I HAVE BEEN REVIEWING THIS PROBLEM WITH THIS VEHICLE AND IT APPEARS TO BE A PROBLEM FOR MANY, MANY PEOPLE, BUT NOTHING IS BEING DONE BY CHRYSLER. THIS IS THE EXACT ISSUE AS PART OF "SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY". THE TOWN AND COUNTRY WAS EXCLUDED FROM THIS RECALL DESPITE USING THE EXACT SAME PART AND HAVING THE EXACT SAME ISSUES.

CAR WILL NOT START, WILL NOT STAY STARTED, OR SHUTS OFF WHILE DRIVING. OR... THE FUEL PUMP WILL STICK "ON" WHILE THE CAR IS OFF. THIS IS DUE TO THE FAULTY INTEGRATED RELAYS IN THE TOTALLY INTEGRATED POWER MODULE FAILING. THIS IS THE EXACT ISSUE AS PART OF "SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY". THE TOWN AND COUNTRY WAS EXCLUDED FROM THIS RECALL DESPITE USING THE EXACT SAME PART AND HAVING THE EXACT SAME ISSUES. I WOULD LIKE TO HAVE THE PROPER PARTS PUT INTO MY CAR FOR SAFETY REASONS. THE DEALER WANTS TO PUT THE FAULTY PARTS BACK INTO THE CAR AFTER CHARGING ME A LOT OF MONEY TO FIX THIS OBVIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN RECALLED WITH THE OTHERS.

SINCE JULY MY VAN WILL PERIODICALLY NOT START, NO RHYME OR REASON. IT ACTS LIKE IT WILL START AIR COMES ON, ETC. SOMETIMES IT WILL START AFTER ATTEMPT 4 OR 5 OR SOMETIMES A WHOLE DAY. I HAVE BEEN STRANDED MULTIPLE TIMES, BUT EVERY TIME I HAVE TAKEN TO DEALERSHIP AND I HAVE TAKEN TO 3 THEY CAN'T DUPLICATE. I HAVE VIDEO PROOF OF WHAT HAPPENS BUT NO ONE WILL HELP ME. CONTACTED CHRYSLER BUT NO HELP THERE. I AM PAYING FOR A VEHICLE THAT STRANDS ME. I TRIED TO ATTACH A VIDEO BUT THEY ARE TOO LONG SO I ADDED A PHOTO