2012 CHRYSLER TOWN AND COUNTRY Complaints

THIS SITUATION ARISES WHILE DRIVING AND WHILE STOPPED. THE PASSENGER SLIDING DOOR KEPT LOCKING OR UNLOCKING; SOMETIMES DOOR REFUSED TO CLOSE. ON JAN 22 2018 I HAD IT REPAIRED AT CHRYSLER DEALER AT A TOTAL COST OF $1004.85; MILEAGE WAS 84,226. MILEAGE IS NOW ABOUT 108,000 AND THE DOOR IS ACTING UP AGAIN. NOW I HAVE TO LOCK IT MANUALLY, WHICH MEANS THAT IF I DON'T THEN THAT DOOR IS UNLOCKED WHILE DRIVING. IF I LOCK IT THEN WHEN I STOP AND TRY TO GET THE GRANDCHILDREN OR AGING UNCLE OUT I CANNOT OPEN THE DOOR AND I HAVE TO HOPE THIS IS NEVER AN EMERGENCY SITUATION

THE BLIND SPOT DETECTION SYSTEM IS MAL-FUNCTIONING AND WAS BEEPING INTERMITTENTLY. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD COST AROUND $3K TO FIX IT. AT THE TIME IT WAS INTERMITTENT AND I WAS NOT GOING TO FIX IT NOW IT IS NON-STOP AND INTOLERABLE AND DANGEROUS AS IT IS NOT PERFORMING ITS INTENDED SAFETY FUNCTION AND CAUSING A DISTRACTION. THE DESIGN ALLOWS THIS PIECE TO GET WATER IN IT AND QUIT WORKING. I BELIEVE THIS IS A DESIGN FLAW AND A SAFETY ISSUE AND CHRYSLER SHOULD FIX IT. ADDITIONALLY, IT APPEARS MANY PEOPLE ONLINE HAVE HAD THE SAME PROBLEM. SOME HANDY PEOPLE HAVE FIXED IT THEMSELVES BY REPLACING THE SENSORS AT A COST FAR LESS THAN $3K. I THINK THIS SHOULD BE INVESTIGATED PLEASE. THANK YOU.

OUR VEHICLE WILL RANDOMLY TURN OFF WHILE DRIVING. THIS HAS BEEN HAPPENING FOR OVER A YEAR. WE TOOK OUR VEHICLE INTO THE DEALERSHIP. THEY LOOKED FOR CODES IN THE COMPUTER TO HELP FIX THE PROBLEM BUT THEY SAID NO CODES WERE GENERATED SO THERE WAS NOTHING THEY COULD DO. THEY SUGGESTED, WHEN IT HAPPENS AGAIN, COME BACK TO THE DEALERSHIP IMMEDIATELY SO THEY CAN LOOK FOR CODES. WE DID THIS AND THEY FOUND NOTHING. THEIR NEXT SUGGESTION WAS TO LEAVE THE VEHICLE WITH THEM FOR A COUPLE OF WEEKS SO THEY COULD DRIVE IT AND TRY TO SEE IF IT WOULD HAPPEN WHILE THEY HAVE IT. WE DID THAT AND THEY FOUND NOTHING. THEIR LAST SUGGESTION WAS TO WAIT FOR IT TO GET WORSE. THERE IS THE PROBLEM. THEY ARE ASKING US TO DRIVE A VEHICLE THAT WE KNOW SHUTS DOWN WHILE DRIVING. IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY, IT HAS HAPPENED WHILE DRIVING ON A BUSY STREET DURING RUSH HOUR. FORTUNATELY, WE WERE ABLE TO PULL OVER SAFELY TO RESTART THE CAR. THE CONCERN IS THIS SITUATION IS SO RANDOM IT MAY HAPPEN WHEN WE CAN'T PULL OVER SAFELY AND US OR SOMEBODY ELSE GETS HURT. WE HAVE LOOKED ONLINE AND HAVE FOUND THAT OTHERS HAVE EXPERIENCED SIMILAR SITUATIONS. IT IS AWFUL THAT NOBODY HAS A WAY TO FIX THIS FAMILY VEHICLE UNTIL IT GETS WORSE. WE FEEL WE ARE FORCED NOW TO GET RID OF THIS VEHICLE.

2018 MY VEHICLE STARTED HAVING A PROBLEM WHERE I WOULD TURN THE KEY AND IT WOULD JUST SIT THERE TURNING OVER TURNING OVER AND TURNING OVER WITHOUT ME HAVING TO HOLD THE KEY DOWN AND IT WOULDN'T ACTUALLY START AND I WAS TOLD TO WAIT 30 SECONDS AND START IT , IT WOULD WORK BUT THEN IT STOPPED HAPPENING AND WAS FINE. NOW LAST WEEK MY VAN STARTED DOING IT AGAIN. I WAS TOLD AGAIN TO TURN THE KEY WITHOUT STARTING IT WAIT 30 SECONDS AND THEN TRY TO START IT IT WOULD START AFTER THE 4 OR 5TH TRY. AND AFTER A COUPLE OF TRIES IT WOULD START BUT THEN DIE. THEN THE NEXT DAY I TRIED 12 DIFFERENT TIMES DOING THIS AND MY VAN WOULD NOT START. I HAD TO HAVE IT TOWED TO A GARAGE AND HE HOOKED IT UP TO TWO DIFFERENT COMPUTERS HE SAID HE'S 99.9% POSITIVE THAT THE TIPM IS BAD. HE LOOKED UP FOR RECALLS FOR THE TIPM UNDER CHRYSLER AND IT ONLY SHOWS THAT THERE WAS RECALLS ON JEEP GRAND CHEROKEES SOME WRANGLERS DODGE DURANGOS AND DODGE GRAND CARAVANS WHICH I DO KNOW THAT THE CARAVAN AND THE TOWN AND COUNTRY ARE ALMOST THE SAME I ALSO HAVE SEEN NUMEROUS REPORTS OF OTHER PEOPLE HAVING THE SAME EXACT PROBLEM AS I'VE BEEN HAVING I WOULD LIKE TO KNOW WHY THERE IS NOT A RECALL ON THE CHRYSLERS TOWN & COUNTRY I WAS TOLD THIS PART WILL COST ME $1,500 TO HAVE IT FIXED.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED AND THE FRONT PASSENGER AND REAR VENTS WOULD NOT BLOW OUT COLD AIR AT ALL. THE DRIVER'S SIDE VENT BLEW OUT SEMI COLD AIR; HOWEVER, THE VEHICLE'S TEMPERATURE REMAINED HOT DUE TO THE FAILED AIR CONDITIONER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 103,000.

REAR TRAILING ARM BROKE LOOSE FROM THE CHASSIS. 2 BOLTS SHEARED OFF ON RIGHT SIDE 2 WERE MISSING AND LEFT SIDE TWO WERE MISSING AND THE OTHER 2 WERE LOOSE. THE WHOLE RIGHT SIDE OF THE REAR END WAS HANGING DOWN. THIS HAPPENED WHILE IN TOWN AT LOW SPEED FORTUNATELY AS IN A FEW MINUTES I WOULD HAVE BEEN ON THE HIGHWAY AT 55 MPR. GRANDKIDS WERE IN THE CAR. IT WAS TOTALLY UNDRIVEABLE AND I HAD TO HAVE IT TOWED. HAVING READ ONLINE THERE ARE SEVERAL OTHERS THAT HAVE HAD THE SAME ISSUE. I WONDER HOW MANY MAJOR ACCIDENTS OR FATALITIES HAVE OCCURED ON CHRYSLER OR DODGE MINIVANS BECAUSE OF THIS CONDITION. THIS VAN HAS LESS THAN 40K MILES.

TROUBLE STARTING, BATTERY LIGHT AND ALL DASHBOARD LIGHTS ON CAR KEPT REVING UP AND DOWN HEATER WAS IN FULL BLAST AND WOULD NOT TURN OFF WINDOWS WOULD NOT OPEN AND I COULD NOT PUT CAR IN NEUTRAL TO GET TOWED AND HAD TO BE DRAGGED ALSO THE TRUNK WOULD RANDOMLY OPEN WHEN I WOULD WALK OUTSIDE. ALL O THIS HAPPENED WHILE THE VEHICLE WAS RUNNING AND I WAS DRIVING DOWN THE ROAD. EXCEPT FOR THE TRUNK OPENING AND CLOSING, THAT WOULD HAPPEN WHEN I WOULD WALK OUT TO THE PARKING LOT IT WOULD RANDOMLY BE OPEN. I HAD TO HAVE IT TOWED AND SINCE THEY COULDN'T PUT THE VEHICLE IN NEUTRAL IT WAS DRAGGED OUT OF THE DRIVEWAY. IT WAS SO HOT I ALMOST PASSED OUT SINCE THE WINDOWS WOULD NOT GO DOWN AND IT WAS BLOWING 82DEGREES ON HIGH IN 85 DEGREE TEMPERATURE OUTSIDE. THE CHRYSLER DEALERSHIP SAID IT IS THE TIPM GONE BAD AND IT ALSO NOW NEEDS A NEW BATTERY AND ALTERNATOR BECAUSE IT WAS ALL RUINED. $1996 +TAX. IT IS STILL AT THE SERVICE DEPARTMENT. BECAUSE I HAVE NOT BEEN ABLE TO PAY FOR IT. NOW I SEE THAT THERE HAVE BEEN RECALLS FOR THE TIPM ON NUMEROUS TOWN AND COUNTRY VANS.. WHY WASN'T MINE LISTED AND IT IS DOING THE SAME THING?

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BACKUP CAMERA AND BLIND SPOT DETECTOR WERE MALFUNCTIONING. THE CONTACT JUST PURCHASED THE VEHICLE ON APRIL 3, 2019. THE DEALER (CHRISTOPHER CHEVROLET BUICK, 1111 WICKER ST, TICONDEROGA, NY 12883, (518) 585-2842) WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST WITH THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT SHE HAD SEVERAL MEDICAL CONDITIONS THAT REQUIRED HER TO BE ABLE TO USE THE BACKUP CAMERA. THE FAILURE MILEAGE WAS 85,200.

I HAVE HAD ALTERNATOR, FUEL PUMP,AND BATTERY REPLACED UNDERNEATH THE VAN I CAN HEAR A NOISE LIKE A VACUUM SOUND COMING FROM THE FUEL PUMP LIKE A FAN IS STILL TURNING EVEN THOUGH THE CAR IS FULLY OFF. I HAVE SEEN OTHER REPORTS SIMILAR ONLINWTHAT ARE ONLINE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE VEHICLE LOST POWER AND AN ORANGE WARNING ICON ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO ALM KIA SOUTH (LOCATED AT 4310 JONESBORO RD, UNION CITY, GA 30291, (678) 827-8900), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC FEE. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A CHRYSLER DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.