2013 CHRYSLER TOWN AND COUNTRY Complaints

THE DOORS LOCK AND TRUNK DOESN'T TAKE THE LOCK. SOUND FRONT SUSPENSION, FRONT SEAT ADJUSTMENT, CAN'T USE HAND FREE SYSTEM

THE VAN RANDOMLY SHUTS DOWN WHILE DRIVING THIS MAKES IT HARD TO STEER AND COULD CAUSE AN ACCIDENT BECAUSE OF THE POWER LOSS AND STEERING. THE VAN MUST BE SHIFTED INTO NEUTRAL OR PARK TO RESTART. THIS CAN BE VERY DIFFICULT ESPECIALLY ON THE HIGHWAY. SOMETIMES IT SMELLS LIKE AN ELECTRICAL FIRE. IT HAS BEEN LOOKED AT BY SEVERAL MECHANICS WITH NOTHING FOUND. *LN*JB

WHEN DRIVING VEHICLE, ENGINE SUDDENLY DIES AND MOST TIMES WILL NOT START. ENGINE WILL SOMETIMES START AND MOST TIMES WILL NOT. FURTHER INVESTIGATION FINDS THAT FUEL PUMP RELAY IS NOT ALWAYS WORKING. THIS IS EXTREMELY DANGEROUS WHEN THIS OCCURS WHILE DRIVING AND STEERING AND BRAKING BECOME VERY DIFFICULT.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE DRIVING AT APPROXIMATELY 70 TO 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS DRIVEN SAFELY TO THE RESIDENCE. HOWEVER, WHILE ATTEMPTING TO RESTART THE VEHICLE SEVERAL DAYS LATER THE VEHICLE FAILED TO START UP. THE VEHICLE WAS TOWED TO PINCKNEY CHRYSLER, DODGE DEALER 1295 EAST MAIN 36 STREET PINCKNEY, MI 48169, PHONE NUMBER: 734-878-3154 TO HAVE A DIAGNOSTIC TEST PERFORMED. THE DIAGNOSTIC LOCATED THE FAILURE CODE AT THE TOTAL INTEGRATED POWER MODULE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE INTEGRATED POWER MODULE RECALL. A CASE WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

ON AUGUST 14 , 2019 MY VAN BROKE DOWN ON THE INTERSTATE. A FEW HOURS LATER MY CAR STARTED BACK UP. I CONTINUED TO DRIVE MY CAR UNTIL ABOUT 2 WEEKS LATER IT BROKE DOWN AGAIN ON THE INTERSTATE. SINCE THAT TIME I HAVE HAD OVER 10 BRAKE DOWNS THAT OCCURED INTERMITTENTLY WITHOUT ANY SORT OF PATTERN TO THE FREQUENCY OR SERVERITY. MY CAR STALLED WITHOUT WARNING AND SHUT DOWN WHILE IN MOTION. MY CAR LOSS POWER AND BECAME HARD TO STEER AND THE BRAKE ASSIST SHUT DOWN. THERE WERE NO WARNING LIGHTS, SOUNDS, OR VISUAL CUES TO INDICATE ANY SORT OF PROBLEMS. BECAUSE OF THIS SUDDEN SHUT DOWN IT HAS BECOME EXTREMELY DANGEROUS AND ALARMING TO THE SAFETY OF MYSELF AND FAMILY TO DRIVE. AFTER THE FIRST TWO INCIDENTS I TOOK MY CAR TO THE CHRYSLER DEALERSHIP, AND PAID FOR A DIAGNOSTIC TEST. THEY CONCLULED THAT THEY COULD NOT DUPLICATE STALLING CONDITIONS AND THEREFORE NO RESOLUTION TO THE PROBLEM WAS GIVEN. AFTER THE PROBLEM CONTINUED I TOOK MY CAR TO ANOTHER LOCAL REPAIR SHOP. THEY ADVISE ME OF SEVERAL POSSIBLE PROBLEMS BASED ON THE CHECK ENGINE CODE. I HAVE SPENT COUNTLESS OF HOURS AND MONEY TO FIND OUT WHAT IS WRONG WITH MY VAN. I HAVE BEEN GIVEN VARIOUS RECOMMENDATION: REPLACING THERMOSTATE, GASKETS AND COOLANT TEMP SENSOR, ERG VALVE REPLACEMENT, BAD ICM, BAD ESC MODULE, BAD KEY FOB, BAD IGNITION NODE, CRANK SENSORS, MODULE COIL PACK, TIPM REPLACEMENT AND THE LIST GO ON AND ON. TO RESOLVE THIS PROBLEM, I WOULD APPRECIATE THAT CHRYSLER CORPORATION PIN POINT THE PROBLEM AND PROVIDE A REPAIR OPTION THAT DOES NOT REQUIRE ME TO REPLACE EVERY SINGLE PART OF MY VEHICLE TO BE ABLE TO SAFELY DRIVE AGAIN. I NEED TO KNOW WHAT PRE-EXISTING PROBLEMS THAT YOU ARE AWARE OF THAT HAS CAUSED THE 2013 CHRYSLER TOWN AND COUNTRY TO STALL RANDOMLY AND TO START BACK UP AFTER 30 MINUTES. I HAVE CONTACTED CHRYSLER AND WAS PROVIDED A CASE NUMBER.

TRANSMISSION SLIP WHEN YOU TRY TO PARK ON AN INCLINED STREET VERY DIFFICULT TO PARK. HAD IT AT THE DEALER AND THEY KEEP TELLING ME ,THAT'S NORMAL.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN INSERTING THE KEY IN THE IGNITION SWITCH, THEY KEY WOULD NOT PROPERLY TURN CAUSING MULTIPLE ATTEMPTS UNTIL THE VEHICLE WAS ABLE TO START. LIVONIA CHRYSLER JEEP LOCATED AT 30777 PLYMOUTH RD, LIVONIA, MI 48150; PHONE NUMBER: (734) 525-5000, WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN IN TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED AN UNKNOWN MANUFACTURER RECALL RELATED TO THE AIR BAGS. THE VEHICLE WAS TAKEN TO MARINA AUTO GROUP LOCATED AT 765 RIDGE RD 943 RIDGE RD, WEBSTER, NY 14580, (866)681-0102, FOR CONFIRMATION OF THE RECALL. THE CONTACT STATED THAT THE RECALL NOTICE WAS PROVIDED TO THE MECHANIC. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE SAME DEALER WAS CONTACTED AND THE CONTACT WAS AGAIN INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

OIL FILTER HOUSING / OIL FILTER ADAPTER - OIL LEAK OIL LEAKS ONTO ENGINE DUE TO FAULTY DESIGN ON ALL 2011 - 2014 TOWN & COUNTRY MODELS. THE ONLY FIX IS REPLACEMENT OF THE ADAPTER HOUSING WHICH IS 4 HOURS LABOR AND ROUGHLY $150 PART FROM DEALER. DEALER WANTS OVER $700 AND CLAIMS THEY DO TWO OF THESE PER DAY. THIS PENSTAR 3.6L ENGINE IS USED ON ALL TOWN & COUNTRY, JEEP GRAND CHEROKEE, AND RAM 1500S.

WHILE DRIVING VAN SHUT DOWN. ALL ELECTORAL WORKED BUT NO BRAKES OR POWER STEERING. LIKE THE KEY. WAS IN ACC NOT ON