2002 CHRYSLER TOWN AND COUNTRY Complaints

I HAVE TAKEN MY TC LIMITED IN FOR REPAIR FOR THE LEFT SIDE SLIDING DOOR FOR THE 5TH TIME, AND EACH TIME I TAKE IT IN FOR REPAIR THE SAME THING IS WRONG WITH IT MOTOR REPLACEMENT!!! THIS IS AN ISSUE THAT REALLY NEEDS TO BE TAKEN CARE OF. IF ANYONE HAS ANY INFORMATION ON WHAT I CAN DO SINCE THIS IS THE 5TH TIME WITH THE SAME PROBLEM PLEASE LET ME KNOW. *JB

THE REAR HEATER LINES FAILED DUE TO CORROSION. MY VAN IS ONLY 4 YEARS OLD AND IS WELL MAINTAINED. I FOUND OUT TODAY THAT CHRYSLER ISSUED A RECALL ON 2005 AND NEWER MODELS TO REPLACE THE HEATER LINES BECAUSE THEY WILL PREMATURELY CORRODE AND LEAK. HOWEVER, THEY WILL NOT DO ANYTHING FOR ME. I HAD TO PAY A DEALERSHIP $540.00 TO REPLACE THE LINES BECAUSE THEY FAILED DUE TO CORROSION. *JB

RH SIDE DOOR INTERMITTENTLY FAILS TO OPEN. IT WAS REPAIRED UNDER WARRANTY AT 30861 MILES. NOW FAILING AGAIN. DEALER SAYS OVER $400 TO REPAIR. I BELIEVE THIS IS A SAFETY ISSUE SINCE THE DOOR BECOMES NEARLY IMPOSSIBLE TO OPEN AND DOES NOT CLOSE PROPERLY AFTER IT FAILS TO OPEN ELECTRICALLY. I BELIEVE THAT CHRYSLER NEEDS TO REPAIR IT PROPERLY, OR HAVE A SAFETY RECALL ON THIS DEFECTIVE MECHANISM. *NM

REAR HATCH LATCH, SUBJECT OF A PREVIOUS SAFETY RECALL IS FAILING. WHEN THE OPEN BUTTON IS PUSHED, THE LATCH OPENS PART WAY AND REMAINS LIKE THAT. DEALER WANTS HUNDREDS OF DOLLARS TO REPAIR IT. I HAVE NOT AUTHORIZED THAT REPAIR SINCE I BELIEVE AS A PREVIOUSLY DEFECTIVE AND RECALLED PART, IT SHOULD BE REPAIRED AT NO COST TO ME. *NM

DT*: THE CONTACT STATED WITHOUT WARNING, THE AIRBAG LIGHT ILLUMINATED. THE DEALERSHIP DETERMINED THE LIGHT ILLUMINATING MAYBE DUE TO A DEFECTIVE CLOCK SPRING. THE DEALERSHIP ORDERED AND WILL INSTALL A NEW CLOCK SPRING.

DT*: THE CONTACT STATED WHILE DRIVING AT 10 MPH AND TURNING THE STEERING WHEEL HAD EXCESSIVE PLAY AND SHUTTERING. THERE IS A NHTSA RECALL, #04V386000 CONCERNING THE POWER ASSIST; HOSES, PIPING AND CONNECTIONS HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEM AGAIN. THE DEALER HAS BEEN NOTIFIED. THE DEALER ALSO REPLACED THE POWER STEERING PUMP, THE COOLER, AND THE RACK UNIT. THE VEHICLE HAS NOT BEEN REPAIRED.

OUR 2002 CHRYSLER TOWN AND COUNTRY WITH 30,000 MILES ON IT BEGAN HAVING PROBLEMS WITH THE POWER STEERING IN DECEMBER OF 2005. THE CHECK ENGINE LIGHT CAME ON FEBRUARY 2006 SO WE BROUGHT THE VAN INTO A CHRYSLER SERVICE SHOP. WE WERE INFORMED THAT THE SEAL TO THE POWER STEERING FLUID WAS LEAKING SO WE HAD TO REPLACE THE ENTIRE STEERING RACK. THE CHECK ENGINE LIGHT INDICATED THERE WAS AN INTERNAL TRANSMISSION PROBLEM. AFTER TEARING THE TRANSMISSION APART THEY FOUND THAT THE TORQUE CONVERTER NEEDED REPLACEMENT AS WELL AS THE SEALS ON THE INTERNAL CLUTCHES. THIS VEHICLE ONLY HAS 30,008 MILES ON IT. WE WERE FORCED TO PAY THE ENTIRE $3183.89 TO FIX IT. IT WAS A POORLY BUILT VEHICLE WITH FAULTY PARTS. WE ARE UPSET THAT CHRYSLER CAN NOT TELL US WHY A VEHICLE WITH SO FEW MILES NEEDS ALL THESE MAJOR REPLACEMENT PARTS AND WILL NOT TAKE ANY RESPONSIBILITY OR STAND BEHIND THIS VEHICLE. *JB

POWER STEERING FAILED INOPERATIVE POWER STEERING AT 21740 MILES WAS REPAIRED AT GOLDSTIEN CHRYSLER AT 43470 POWER STEERING FAILED POWER STEERING RACK WAS DEFECTIVE. *JB

AT 28,00 MILES IT WAS NECESSARY TO REPLACE ALL ROTORS AND BRAKE PADS. THIS IS WAY TOO SOON FOR THIS TYPE OF REPAIR. *JB

RECALL #D37 UPPER POWER STEERING HOSE REPLACED @ 17,590 MILES. THEN ON JAN. 2005 POWER STEERING VIBRATING, POWER STEERING OIL LOW OIL LEAK ( 18,211 MILES) NOV. 2005 OIL LEAK AGAIN DON KOTT ADDED OIL ---JAN. 19,2006 TOOK IT TO DON KOTT AGAIN AND WAS TOLD THE RACK AND PINION SEAL IS LEAKING OIL. SINCE MY WARRANTY WAS OVER AT OCT 2005 BUT MY MILEAGE IS ONLY 25,000 MILES. THE ESTIMATE REPAIR COST WILL BE $1,100 DOLLARS. I FEEL THAT THIS SHOULD NOT HAPPEN AT 25,000 MILES AND IT WAS AN DEFECTIVE PARTS. I WISH THE DAIMLER CHRYSLER WILL RECALL THIS PART BECAUSE THE MECHANIC TOLD ME THAT LOTS OF THE MINI-VAN RACK AND PINION HAS FAILED, THERE WERE THREE MINI-VAN AT THE DEALER FOR SIMILAR PROBLEM AT THIS DATE. I APPRECIATE YOUR PROMPT INVESTIGATION ON THIS MATTER. THANK YOU JAMES SEGAWA 1-20-2006. *NM