1999 CHRYSLER TOWN AND COUNTRY Complaints

DEALERSHIP TRIED BUT COULD NOT REPAIR WHAREVER IS CAUSING THE CLUNKING NOISE COMING FROM UNDER THE FRONT SUSPENSION. OTHER REFERS TO SEAT HEATER BURNING A HOLE IN THE SEAT, DEALERSHIP AND MANUFACTURE REFUSE TO REPAIR.

FRONT DRIVER'S SEAT WARMER CAUGHT ON FIRE AND BURNED THROUGH THE SEAT AND PART OF DRIVER'S CLOTHING. CONSUMER WAS ABLE TO EXTINGUISH THE FIRE. *AK

RE: 1999 CHRYSLER MINIVAN SEAT HEATER OVERHEAT FAILURE. VIN: [XXX]. ON 11/28/03, THE SUBJECT PASSENGER SEAT HEATER OVERHEATED, PRODUCING SMOKE AND SIGNIFICANT ODOR. AS SOON AS IT WAS EVIDENT THAT THE SEAT HEATER WAS THE CAUSE, THE HEATER WAS MANUALLY SWITCHED OFF BEFORE THE HEATER FAILURE HAD AN OPPORTUNITY TO REACH ITS' NATURAL CONCLUSION. AFTERWARDS, A BURN HOLE WAS VISIBLY EVIDENT IN THE TOP CENTER PORTION OF THE SEAT CUSHION, APPROX. 10MM IN SIZE. DAMAGE INTERNAL TO THE SEAT WAS NOT EXAMINED BY MYSELF. UPON CONTACTING SERVICE AT SIEMENS CAR SERVICE AND PURCHASE POINT FOR THE VEHICLE 11/28/03 AND 12/1/03 (BRIDGMAN, MICHIGAN), I WAS REFERRED TO CHRYSLER CORP. UPON CONTACTING CHRYSLER CORP 12/1/03 (PH. 800-992-1997, SPOKE WITH EMELIA, COMPLAINT NO. [XXX]) I WAS TOLD THAT, BECAUSE THE VEHICLE WAS BEYOND ITS' WARRANTY PERIOD, THERE IS NOTHING CHRYSLER WOULD DO REGARDING THE OVERHEAT FAILURE; THEY SIMPLY DOCUMENTED MY CONCERN. MY FAMILY (WIFE [XXX] AND THREE CHILDREN), PRESENT DURING THE OVERHEAT FAILURE, WERE SIGNFICANTLY CONCERNED BY THE SMOKE AND ODOR. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE AIR BAG WARNING LIGHT ILLUMINATED WHILE DRIVING. THIS WAS DUE TO A FAILURE IN THE CLOCKSPRING. A RECALL WAS ISSUED # 02V293000, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK ALSO THE CRUISE CONTROL DOESN'T WORK, POSSIBLY DUE TO THE INOPERATIVE AIR BAG. *CB *JB

VEHICLE'S CORRODED, CHROME-PLATED WHEELS ARE CAUSING TIRES TO DEFLATE.*MR THE CONSUMER'S WIFE INITIALLY STOP DRIVING THE VEHICLE BECAUSE OF THE CORROSION. WHEN THE DEALER WAS CONFRONTED WITH THIS INFORMATION, THEY DENIED THE REQUEST FOR NEW WHEELS BECAUSE THE VEHICLE WAS OUT OF WARRANTY. LATER ON THE CONSUMER PURCHASED FOUR NEW WHEELS AND THE DEALER REIMBURSED HIM $400. DOLLARS. THE CONSUMER WAS STILL UPSET BECAUSE FIRST, THE NEW WHEELS DESTROYED THE AESTHETIC APPEARANCE OF THIS LUXURY MINIVAN. SECONDLY, OTHER DRIVERS OF THE SAME MODEL EXPERIENCED THE SAME DEFECT. *PH *MR *JB

AIR BAG LIGHT ON DASH BOARD HAS BEEN ON FOR A WEEK.CCORDING TO THE DEALER THE "CLOCK SPRING" IS DEFECTIVE AND NEEDS TO BE REPLACED. CURRENTLY, I HAVE NO AIR BAG, HORN, OR CRUISE CONTROL. WHERE IS A RECALL UP TO YEAR 1998 BUT NOT 1999. MY VAN WAS BULIT IN 1998 WHY IS IT NOT INCLUDED IN THE RECALL? MAYBE THE RECALL SHOULD BE EXPANDED TO INCLUDE MORE YEARS.*AK

THE AIR BAG LIGHT ILLUMINATED, THE HORN WOULD NOT SOUND AND THE CRUISE CONTROL WOULD NOT OPERATE DUE TO A FAULTY AIR BAG CLOCK SPRING WHICH WAS REPLACED. *AK *SCC *JB

CHROME RIMS AND WHEELS ARE PEELING, THIS IS CAUSING THE VEHICLE TIRES TO FLATTEN. *AK

AT 68,000 MILES JERKS HARSHLY DOWN SHIFTING AT LOW SPEEDS. UPON REMOVING PAN, METAL PIECES IN PAN. TOWING TO TRANSMISSION SHOP WITH EXPECTED REBUILD REQUIRED.

CHROME WHEELS, WHICH ARE STANDARD EQUIPMENT ON THE LIMITED SERIES, CHRYSLER MINIVAN, BECOME CORRODED, AND LEAK AIR AT TIRE BEAD. I'VE HAD 2 FLATS, REPLACED THE TIRES WITH NEW TIRES, AND HAD 5 MORE FLATS. TIRE DEALERS SAY PROBLEM IS CAUSED BY CHRYSLER MANUFACTURING PROCESS THAT CAUSES FLAKING. CHRYSLER DECLINES TO DO ANYTHING TO SOLVE THIS SAFETY PROBLEM. *JB