2012 CHRYSLER TOWN AND COUNTRY Complaints

DRIVER DOOR CAUGHT FIRE AFTER RECALLED WINDOW SWITCH WHILE DRIVING. LUCKILY, A FRIEND BEHIND ME HAD A FIRE EXTINGUISHER SO THE FIRE WAS CONTAINED TO THE DRIVER DOOR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SHUTTING OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO PASS INSPECTION DUE TO THE FAILURE. AN INDEPENDENT MECHANIC INDICATED THAT THE VEHICLE NEEDED TO BE TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

PASSENGER SIDE BLIND SPOT DETECTION FAILED. LOCATED IN WHEEL WELL. HOUSING WAS CORODED, DIRT, SAND ,& WATER DAMAGE INSIDE CORRODED WIRES. COST TO REPAIR / REPLACE <$1000

MY BLIND SPOT SENSORS WERE MALFUNCTIONING. I BROUGHT THEM TO A DEALER THAT SAID THAT IT IS A VERY COMMON ISSUE BECAUSE OF A DESIGN FLAW THAT CAUSES WATER TO GET INTO THE SENSOR HOUSING. I JUST GOT HOME AND REMOVED BOTH SENSORS AND BOTH ARE CORRODED FROM WATER DAMAGE THAT CLEARLY ENTERED AT THE SEAMS OF THE HOUSING. THIS IS SO BAD THAT THEY ARE SPLIT OPEN BECAUSE THE CORROSION AND THERE WAS EVIDENCE OF SHORTING WIRES AND MELTING PLASTIC IN THE AREA WHERE THE SENSORS ARE HOUSED IN THE REAR BUMPERS. THIS ISSUE WAS PRESENT IN BOTH SENSORS AND AFTER SOME ONLINE SEARCHES IT APPEARS THAT THOUSANDS OF OTHER DRIVERS OF THIS MAKE/MODEL ARE EXPERIENCING THE SAME ISSUE. BECAUSE THE BLIND SPOT WARNING SYSTEM IS A SAFETY FEATURE I BELIEVE THIS SHOULD BE A RECALLED ITEM. IF THESE PARTS ARE NOT RECALLED SOMEONE'S FAILED BLIND SPOT DETECTION SENSORS ARE GOING TO CAUSE AN ACCIDENT LEADING TO SERIOUS INJURY OR DEATH (IF THEY HAVEN'T ALREADY.) I HAVE CONTACTED CHRYSLER ABOUT THIS ISSUE AND THEY WERE NOT WILLING TO INVESTIGATE OR SEND A REPLACEMENT PART THAT WOULD BE SEALED TO PREVENT WATER DAMAGE.

I WAS DRIVING ON THE ROAD I WAS GOING TO APPLY BRIGHT LIGHTS WHEN I DID SO THEY DID NOT COME ON MY WINDSHIELD WIPERS CAME ON TRY TO TURN THEM OFF THEY WOULD NOT DO SO HAD NO TURNING SIGNALS LEFT OR RIGHT AND COULD NOT GET THE WIPERS TO STOP

THE BLIND SPOT DETECTION SYSTEM STOPPED WORKING. THE CAUSE IS A DEFECTIVE SENSOR THAT SHORTS OUT DUE TO WATER INFILTRATION.

MY VEHICLE'S BLIND SPOT DETECTION SYSTEM STOPPED WORKING WHILE DRIVING DOWN THE STREET. IT BEGAN FLASHING AND BEEPING INCESSANTLY AND WAS HORRIBLY DISTRACTING. I HAD PURCHASED AN EXTENDED WARRANTY SO MADE ARRANGEMENTS TO HAVE IT REPAIRED AT A CHRYSLER DEALERSHIP. THE DEALERSHIP JUST CALLED ME AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE THE COMPUTER MODULE THAT CONTROLS THE BLIND SPOT DETECTION SYSTEM HAD GOTTEN WET. THE DEALER SAID IT WAS A DESIGN FLAW AND THE MODULE WAS PLACED SUCH THAT OVER TIME IT GOT CRACKED AND MOISTURE CAUSES A MALFUNCTION. HE SAID HE'D SEEN A LOT OF THIS. SO, I CALLED CHRYSLER AND THEY SAID THERE'S NOTHING THEY CAN (WILL) DO. THIS IS A SAFETY FEATURE THAT IS CAUSING A SAFETY HAZARD WHEN IT MALFUNCTIONS. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET REGARDING THIS SAME ISSUE. I FEEL THERE SHOULD BE A RECALL BEFORE THIS MALFUNCTION CAUSES ACCIDENTS IF IT HASN'T ALREADY.

VEHICLE HAS REPEATEDLY STALLED AND COMPLETELY SHUTDOWN WHILE DRIVING ON CITY STREETS. ON SEVERAL OCCASIONS NARROWLY AVOIDING CAUSING AN ACCIDENT BY BEING REAR-ENDED BY ANOTHER VEHICLE.

THE BLIND SPOT DETECTION SYSTEM STARTED TO COME ON AND OFF RANDOMLY. THE SYSTEM PINGING/BEEP WHEN NOTHING IS NEAR AND WON'T WORK WHEN VEHICLE IS IN THE BLIND SPOT.

WHILE DRIVING THE VAN ALL THE ELECTRICAL AND ENGINE SHUTS OFF. HAS HAPPENED 4 TIMES AND THE MOST RECENT WHILE GOING 60 HIGHWAY. DEALER FINALLY DIAGNOSED THE TIPM NEEDS TO BE REPLACED. IT LOOKS LIKE THERE HAVE BEEN SEVERAL HUNDRED COMPLAINTS ABOUT THIS AND IT IS VERY DANGEROUS.