1999 CHRYSLER TOWN AND COUNTRY Complaints

INSTRUMENT CLUSTER AND SPEDOMETER HAVE FAILED. WHILE DRIVING MY ENTIRE DASH WOULD TURN OFF. NO SPEDOMETER, NO TACHOMETER, NO FUEL, NOTHING. AFTER A MONTH OR TWO OF THIS HAPPENING ON AND OFF, MY SPEDOMETER STARTED GETTING INACCURATE. IT'S NOW AT ABOUT 37MPH OFF. WHEN I TURN MY CAR OFF, THE SPEDOMETER GOES TO 0 (OR BELOW 0). WHEN I TURN MY KEY TO THE RIGHT, IT GOES TO 37MPH. WHILE I'M DRIVING 20, IT SHOWS 57MPH. IF I'M DRIVING 60MPH, IT SHOWS 97MPH. AFTER PERFORMING A GOOGLE SEARCH AND READING THROUGH SOME TECH BLOGS, WE'VE FOUND THIS IS A VERY COMMON PROBLEM WITH THE INSTRUMENT CLUSTER AND A BROKEN CIRCUIT THAT NEEDS TO BE SOLDERED. WE DID THAT AND HAVE NOT HAD THE PROBLEM WITH MY DASH INSTRUMENTS TURNING OFF SINCE THEN, BUT THE SPEDOMETER IS STILL NOT ACCURATE. WE TRIED DOING A SPEDOMETER RESET WHICH DID NOT RESOLVE THE ISSUE. I FEEL LIKE THERE ARE SO MANY PEOPLE THAT HAVE REPORTED THIS PROBLEM, AND IT IS UNSAFE FOR YOUR INSTRUMENT CLUSTER TO NOT BE FULLY FUNCTIONAL - THAT THIS SHOULD BE A RECALL. I KNOW PEOPLE WITH JEEPS AND DODGE VEHICLES THAT HAVE THE SAME PROBLEM. I AM SHOCKED THAT THIS IS NOT A RECALLED ISSUE AND CAN'T WAIT TO SELL THIS. I DEFINITELY WON'T MAKE THE MISTAKE OF PURCHASING JEEP/DODGE/CRYSLER AGAIN IF YOU'RE UNWILLING TO REPAIR THIS DEFECT FOR YOUR CUSTOMERS AT NO COST. AFTER A BRIEF SEARCH, I SEE NHTSA ID NUMBERS: 10253857, 10469302, 10192636, 10093722, 10195148, 10203097, 10093722, 10137954, AND 10062117 FILED WITH SAME OR SIMILAR PROBLEMS AS WELL AS ALL THE INFO I'VE FOUND ONLINE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. ON OCCASION, THE VEHICLE WOULD NOT START. ALSO, WHILE DRIVING, THE HEADLIGHTS WOULD SUDDENLY SHUT OFF. FOR EACH FAILURE, THE CONTACT INDICATED THAT BANGING ON THE DASHBOARD WOULD RESOLVE THE ISSUES. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS AND THE BATTERY, STARTER, AND COMPUTER WERE REPLACED; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNED A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SMOKE EMITTED UNDER THE HOOD. WITHIN MINUTES, THE HOOD CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

LEAKING FUEL FROM FUEL RAIL IN FRONT OF MANIFOLD. THERE IS A VALID RECALL, YET CHRYSLER WOULD NOT COVER TOWING VEHICLE EVEN THOUGH THERE IS A DANGEROUS SITUATION WITH FUEL LEAKING ONTO THE ENGINE. I VERY MUCH BELIEVE THAT CHRYSLER SHOULD COVER TOWING. *TR

THERE WAS NO INCIDENT YET. THE DRIVER'S SIDE UPPER STRUT BRACKET IS RUSTED ABOUT A 1/4 OF THE TOP SIDE. DON'T KNOW WHERE THE MOISTURE COULD HAVE COME FROM? THE SEALS ABOVE THAT AREA SEEM OK. COULDN'T FIND ANY PAST RECALLS FOR THIS ISSUE BUT, THE PASSENGER'S SIDE IS JUST FINE. AT THIS POINT THE INSURANCE COMPANY WON'T COVER FIXING IT. AND AM NOT SURE WHAT COULD BE DONE? THIS IS MY MOM'S CAR AND THE INFORMATION BELOW IS MINE. *TR

I WAS DRIVING DOWN THE ROAD DOWN THE ROAD ON 11/16/14 AND THE SERPENTINE BELT CAM OFF GOING DOWN THE ROAD AND THE HEAD LIGHTS WENT DIM AND THE ENGINE WAS GOING TO OVER HEAT AND THE STEERING WHEEL WAS VERY HARD TO TURN SO I HAD TO PULL OVER AND PUT THE BELT BACK ON AND EVERY TIME I GO DOWN THE ROAD AND THE SERPENTINE BELT GETS WET IT COME OFF AND I HAVE TO FIX IT EVERY TIME I HIT A LITTLE WATER PUDDLE IT COME OFF AND I PUT ALL NEW PARTS AND I LOOKED ONLINE TO SEE IF ANY ONE HAD THE SAME PROBLEM LIKE I HAVE AND I SEEN MORE THEN 9,000 COMPLAINTS AND IM TIRED OF THE PROBLEM IT CAME OFF 10 TIMES THIS YEAR AND THE DEALER SAID THAT IS MISSED ALIGN EVEN THE MECHANICS SAID IT IS A COMMON PROBLEM. SO IF ANY ONE CAN DO SOME THING ABOUT IT PLEASE DO SOME THING BEFORE SOME ONE GETS VERY BAD HURT. *TR

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE ENGINE STALLED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

OUR VEHICLE HAS FAILED TO START ON 3 OCCASIONS. THE FIRST TIME WE HAD IT TOWED TO THE CHRYSLER DEALERSHIP. IT STARTED RIGHT UP FOR THEM AND THEY COULD FIND ANYTHING WRONG. IF YOU GOOGLE 1999 CHRYSLER TOWN & COUNTRY YOU WILL FIND MANY COMPLAINTS AND FEW SOLUTIONS. ONE PARTY HAS SPENT OVER $3000 AT THE DEALERSHIP AND STILL HAS THE PROBLEM. I AM NOT A MECHANIC BUT MY GUESS WOULD BE THERE IS A LOOSE SOLDERING JOINT ON ONE OF THE BOARDS. IT HAS TO DO WITH THE ALARM. THE CAR THINKS ITS BEING STOLEN SO IT CUTS THE ENGINE OFF. WHAT HAS WORKED FOR US (BELIEVE IT OR NOT) IS A GOOD HARD BANG ON THE TOP OF THE DASH. I AM FEARFUL OF DRIVING. I DON'T WANT TO GET STRANDED. THIS SHOULD DEFINITELY BE A RECALL AND CHRYSLER NEEDS TO ADDRESS THIS ISSUE. THE ALARM SET LIGHT COMES ON EACH TIME, SOMETIMES EVEN WHILE DRIVING! WE SHOULDN'T HAVE TO CROSS OUR FINGERS EVERY TIME WE GET IN THE VAN! CAN YOU TELL US HOW TO DISCONNECT THE ALARM SYSTEM? I THINK THAT WOULD BE A BAND-AIDE FIX TO THE PROBLEM BUT WE HAVE NOT BEEN ABLE TO FIND ANY INSTRUCTIONS. THE PROBLEM FIRST STARTED WITH THE HORN BLOWING FOR THE ALARM SPORADICALLY AND FOR NO REASON. WE TOOK OUT THE HORN FUSE TO PREVENT FURTHER INSTANCES WHICH POSES A SAFETY HAZARD. ITS OLD BUT LOW MILES AND SHOULD NOT HAVE THESE ISSUES. *TR

I PURCHASED THIS VEHICLE IN AUGUST OF 2013 AND HAVE BEEN HAVING ONGOING PROBLEMS WITH THE ALARM SYSTEM. IT SHUTS THE VEHICLE DOWN AND WON'T LET IT START AGAIN FOR ANYWHERE FROM DAYS TO WEEKS LATER. I HAVE HAD A NEW COMPUTER PUT IN AND FLASHED BY THE CHRYSLER GARAGE BUT NOTHING AND NOONE SEEMS TO BE ABLE TO FIX THIS PROBLEM. IT MAKES THE VEHICLE TOTALLY UNRELIABLE AND A SAFETY HAZARD TO GET STRANDED ANYTIME. I HAVE BEEN DUMPING MONEY INTO THE VEHICLE FOR OVER A YEAR TRYING TO GET IT FIXED WITH NO LUCK. THIS SHOULD BE A RECALL ITEM THAT IS ADDRESSED AT THE EXPENSE OF THE COMPANY. THEY KNOW THIS PROBLEM EXISTS. *TR