2012 CHRYSLER TOWN AND COUNTRY Complaints

THE AUTOMATIC LIFTGATE OPENED NORMALLY AND MOMENTS LATER FELL SUDDENLY AS THE OPERATOR WAS PLACING ITEMS IN THE VEHICLE. THE LIFTGATE STRUCK THE OPERATOR ON THE HEAD CAUSING INJURY NOT REQUIRING TREATMENT. THE LIFTGATE WAS CLOSED AND LATCH ENGAGED BEFORE THE VEHICLE WAS IN MOTION. WITHOUT WARNING THE LIFTGATE MOTOR ENGAGED WHILE THE VEHICLE WAS DRIVING AT A HIGH RATE OF SPEED AND THE OPERATOR SUFFERED PROPERTY LOSS. THE OPERATOR PULLED OFF THE HIGHWAY AND ATTEMPTED TO SECURE THE LIFTGATE BUT WAS UNABLE TO GET THE LATCH TO ENGAGE. THE OPERATOR CONTINUED TO DESTINATION CAUTIOUS WITH THE LIFTGATE OPENED. ONCE THE VEHICLE WAS STOPPED, THE OPERATOR WAS ABLE TO CLOSE THE LIFTGATE AND ENGAGE THE LATCH. THE LIFTGATE WAS SECURE WHEN THE OPERATOR PROCEEDED TO ENTER THE BUILDING. SOME TIME LATER, THE OPERATOR WAS NOTIFIED BY A CO-WORKER THAT THE VEHICLE LIFTGATE WAS OPENED. THE RECENTLY REPLACED STRUTS ARE NOT SUPPORTING THE LIFTGATE AND IT FALLS SUDDENLY ON THE OPERATOR. THE LIFTGATE OD ALSO ENGAGING WITHOUT OPERATOR INITIATING THE ACTION, EVEN WITH THE VEHICLE IN MOTION.

WHILE DRIVING CAR WILL DIE. THIS HAPPENED ON HIGHWAY AND CITY STREET AND DIE. HAPPENS RANDOM. WHEN AT A STOP WITH CAR RUNNING CAR WILL DIE. SO FAR THIS HAS HAPPENED 9 TIMES

WHILE DRIVING ON SEVERAL OCCASIONS VAN WOULD STALL OUT WHILE DRIVING BUT WOULDN'T HAVE TO RESTART. HAD ENGINE CODE P0302 DIAGNOSED BOTH AT ADVANCE AND DEALERSHIP. AFTER FURTHER COMBUSTION CHECK BOTH LEFT AND RIGHT CYLINDER HEADS NEEDED REBUILT TO INCLUDE CRANKSHAFTS, ROCKER ARMS, AND GASKETS. NEW ENGINE COOLER INSTALLED DUE TO FAILURE OF PART LEAKING. CONTACTED CHRYSLER CUSTOMER CARE FOR ASSISTANCE DUE TO VAN NO LONGER UNDER WARRANTY AND RIGHT CYLINDER HEAD WAS ALREADY REPAIRED 60,000 MILES PRIOR. RECEIVED NO HELP. LEFT CYLINDER HEAD WAS COVERED UNDER AN EXTENDED WARRANTY. COST 1250. PLUS RENTAL CARS.

ON JANUARY 30TH, 2019 I WAS DRIVING ON THE HIGHWAY GOING 70 MPH AT 630PM WHEN MY HEADLIGHTS TURNED OFF. I PULLED INTO A PARKING LOT AND TURNED THE HEADLIGHT KNOB FROM AUTO TO MANUAL AND MANUAL WORKED BUT AUTO DID NOT. I LET THE CAR SIT WHILE I WAS AT MY SON'S DOCTOR'S APPOINTMENT. WHEN WE CAME OUT AND I STARTED THE CAR, THE HEADLIGHTS IN AUTO POSITION WORKED WHILE DRIVING BACK HOME UNTIL I WAS ABOUT 10 MINUTES AWAY FROM MY HOUSE AND IN THE CITY. THE NEXT DAY WHILE DRIVING TO WORK AT 715 AM, THE AUTO LIGHTS TURNED OFF AGAIN THEN BACK ON THEN BACK OFF AGAIN. WHEN HEADING TO THE STORE THAT EVENING, THEY CUT OFF AGAIN. THE DASH LIGHT TO SHOW LIGHTS WERE ON TURNED OFF AS WELL. THIS IS VERY DANGEROUS AND A SAFETY HAZARD FOR ALL VEHICALS ON THE ROAD.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALLEN SAMUELS CHRYSLER DODGE JEEP RAM (620-860-4002, LOCATED AT 1421 E 30TH AVE, HUTCHINSON, KS 67502) WHERE IT WAS DIAGNOSED THAT THE TIPTON BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,956.

WHILE DRIVING MY IGNITION "TURNS OFF", OFTEN WHEN I HIT A BUMP. IT IS AS IF I TURN OFF THE IGNITION AND REMOVED THE KEY. THEY ENTIRE DASH READOUT GOES BLANK. I HAVE FOUND THAT IF I PRESS THE KEY IN IT WILL SOMETIMES COME BACK ON BUT I STILL MUST SHIFT TO NEUTRAL AND TURN THE KEY TO START. THIS SEEMS VERY DANGEROUS AS IT HAS HAPPENED MANY TIMES WHILE DRIVING IN EXCESS OF 55 MPH. ONE TIME I ACCIDENTLY SHIFTED BEYOND NEUTRAL INTO PARK! I BELIEVE THAT CHRYSLER HAD A RECALL ON THIS PROBLEM IN THE TWO PRIOR YEAR MODELS AND I BELIEVE IT SHOULD BE EXTENDED TO THE 2012 MODEL. THIS HAS HAPPENED DOZENS OF TIMES, THE LAST TIME BEING YESTERDAY.

OUR TOWN & COUNTRY TURNS OFF WHILE DRIVING. SOON AFTER IT HAS BEEN TURNED ON. IT HAS HAPPENED AT LOW SPEEDS AND WHILE AT A STOP. ONCE IT SHUTS OFF, IT WON'T RESTART UNTIL SITTING FOR SEVERAL HOURS. BOTH OUR LOCAL CAR MECHANIC AND THE CHRYSLER DEALERSHIP HAVE INSPECTED THE CAR AND CAN'T FIND ANYTHING WRONG. NO ERROR CODES SHOW UP. THANKFULLY IT HAS ONLY HAPPENED WHILE I'VE BEEN IN RELATIVELY SAFE SITUATIONS, LIKE PARKING LOTS OR BACKING OUT OF MY GARAGE. BUT THE SAFETY CONCERNS ARE HUGE, IF THIS HAPPENS IN AN INTERSECTION OR HIGHWAY. THERE WAS A FORMAL INVESTIGATION DONE IN 2014 WITH REGARDS TO THE TIMP, OF WHICH THE TOWN AND COUNTRY WAS ULTIMATELY NOT INCLUDED. ATTCHED ARE REPAIR INVOICES FROM BOTH OUR MECHANIC AND FROM THE CHRYSLER DEALERSHIP.

MY CAR WAS WORKING FINE BEFORE THE THE INCIDENT THAT I HAD WAS IN THE FAMILY DOLLAR I WAS AS DOING SOME SHOPPING WHEN I WAS DONE I WENT TO MY CAR I PUT THE KEY IN THE IGNITION ON AND I TURN THE CAR THERE WAS NO SOUND OR ANY POWER SO I CALL THE TOWING COMPANY TO TAKE THE CAR TO MY HOUSE WHEN I REACH MY HOUSE AND CALL A FRIEND THAT HE IS A MECHANIC TO CHECK ON MY CAR AND HE TOLD ME THAT THE BATTERY OF THE CAR WAS DRAIN SO I TOOK THE BATTERY OUT AND TOOK IT TO CLOSES AUTOZONE HWY 27 HAINES CITY FL I TOOK MY OLD BATTERY TO THE AUTOZONE BUT THE NEW BATTERY WAS GOING TO COST ME ROUND 230 DOLLARS I HAD NO OTHER CHOICE THAT TO BUY IT THEN I WENT BACK HOME MY FRIEND THE MECHANIC PUT THE NEW BATTERY IN DROVE THE CAR TO THE SAME AUTOZONE THE SAME DAY TO DO A QUICK CHECK UP ON THE ALTERNATOR SO THEY DID THE CHECK UP AND THE ALTERNATOR WAS GOING BAD ALSO SO I BOUGHT A NEW ALTERNATOR THAT COST ME 170 DOLLARS HAVING THIS PROBLEM WITH ALMOST A BRAND NEW CAR IT GOT ME UPSET I NEVER WENT TO THE DEALER TO COMPLAIN SO 2 WEEKS PASS COMING OUT FROM MY HOUSE I TURN THE IGNITION AND THE CAR DIDN'T WANNA START SO I ASK ONE OF MY NEIGHBORS TO DO A QUICK BATTERY JUMP WHEN SO I TOOK MY CAR TO THE AUTOZONE SINCE I HAVE WARRANTY ON THE 2 ITEMS THEY HAVE ME NEW ALTERNATOR AND BATTERY AGAIN I TOOK IT TO THE MECHANIC AND MORE MONEY TO SPEND ALSO THE MECHANIC TOLD ME THAT IT MIGHT HAVE SOME ELECTRICAL ISSUES INSIDE THE CAR SO THE MECHANIC REPLACE AGAIN THE ALTERNATOR AND BATTERY NOW THE CAR IS RUNNING GOOD FOR NOW A WEEK PASS AND LEAVING HOME WENT INTO MY CAR TRY TO START MY CAR AND IT TOOK A WHILE TO START IT SOUND IT LIKE A CHOKE IT TOOK ME ALMOST 5 TIMES BEFORE THE CAR STARTS SO I TOOK THE CAR TO THE MECHANIC AND THE MECHANIC TOLD ME THAT THE FUEL PUMP IS GOING BAD AND IT NEEDED TO BE REPLACE I SPEND ALMOST 400 FOR 2 THINGS NOW I GOT TO SPEND MORE MONEY FOR A FUEL PUMP THIS IS NONSENSE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BACKUP CAMERA FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO DEDARD BROTHERS CHRYSLER JEEP DODGE (452 S STATE RD, CHESHIRE, MA 01225, 413-743-0014) WHERE IT WAS DIAGNOSED THAT THE CAMERA HARNESS HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. *TT DEALER STATED BLIND SPOT MOTORS AND HARNESS CORRODED.*JB