1996 CHRYSLER TOWN AND COUNTRY Complaints

THE HORN/AIRBAGS, AND CRUISE CONTROL ARE INOPERABLE. DEALER CONTACTED. *AK DEALER STATED THAT THE CLOCKSPRING AN ELECTRICAL PART THAT SITS BEHIND THE STEERING WHEEL FAILED, DEALER ALSO STATED THAT THIS IS A COMMON PROBLEM WITH THESE PARTICULAR VEHICLES. *TT

I HAVE HAD THIS VAN WORKED ON DUE TO RECALLS 3 TIMES AND WITH THE LATEST RECALL # 895, I ALSO HAVE A COMPLAINT ABOUT THE FUEL TANK LEAKING FROM THE TOP IN CHECKING OTHER CUSTOMER COMPLAINTS , IT APPEARS THAT THERE AT LEAST 50 OR MORE SUCH COMPLAINTS . SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS SERIOUSLY INJURED. *AK

MECHANIC FOUND FUEL LEAKING. CHECKED HOOD AND ENGINE WAS FLOODED WITH FUEL. *JG *AK

WHILE DRIVING 25 MPH VEHICLE CAUGHT ON FIRE. FIREMAN INDICATED FIRE STARTED WITH AN ELECTRICAL WIRE. DEALER CONTACTED. *AK VEHICLE IS A TOTAL LOSS. *SLC

BRAKES SQUEAKED, TRANSMISSION SLIPS OUT OF GEAR WHEN COMING TO A STOP AND THE TRANSMISSION PUMP IS LEAKING, SOMETIME DO NOT SHIFT INTO HIGH GEAR, INSPECT ENGINE AND DISCOVERED EXCESSIVE DRIPPING FROM THE VICINITY OF THE FUEL INJECTION SYSTEM. INTAKE MANIFOLD GASKET WAS LEAKING/REPAIRED.

WE BOUGHT THIS USED CAR WITH A KARR SECURITY SYSTEM INSTALLED. WE SINCE HAVE LEARNED THAT THIS IS A PREFERRED DEALER (SALES DEPARTMENT) ADD ON, USEFUL FOR THE DEALERS SECURITY AND ACCESS OF VEHICLES ON OPEN LOTS ETC. SALEMEN USE A MASTER ENTRY UNIT ON ALL CARS. THE ORIGINAL FOBS CONTROLLING THIS VEHICLE SEEMED TO BE MISSING WITHOUT EXPLAINATION. THE SYSTEM WAS NOT STABLE AND MALFUNCTIONED FREQUENTLY IN ALL MODES. WE DID NOTICE THAT THE HOOD SECURITY BUTTON HAD BEEN DEFEATED WITH A PLASTIC TIE STRAP, BUT ASSUMED THAT DUE TO THE FACT THAT THE KARR SYSTEM HAD TO BE EMPLOYED BY THE CHEVY DEALER, LACKING CHRYSLER PARTS, A COMPROMISE. THE FUEL SENSOR BEGAN TO MALFUNCTION AND WOULD CONTINUALLY GO OFF WITH A FULL TANK. THERE WAS HORN BLARING, LOCKOUTS AND ENGINE KILLINGS GOT WORSE. WE TOOK THE VEHICLE TO CARL BURGER DODGE HERE IN SAN DIEGO AND INSISTED THAT WE WANTED ALL THE OFFENDING EQUIPMENT REMOVED, LEAVING ONLY THE LIGHTED ENTRY SYSTEM AND THE REMOTE LOCKING. I ASKED FOR THE PARTS AND WHAT I GOT BACK WOULD FIT IN AN AREA ABOUT ONE FOOT SQ. THE VEHICLE HAS OPERATED PERFECTLY EVER SINCE AND THE GAS INDICATOR HAS CEASED TO MALFUNCTION. IT IS MY OPINION THAT THE MISAPPLICATION OF THE OVERLAID KARR SYSTEM ONTOP OF OEM EQUIPMENT SHOULD BE BOLDLY DECLARED TO CUSTOMERS AND NOT ALLOWED TO COMPROMISE USED OR NEW VEHICLES FACTORY SYSTEMS. THOSE BLARING HORNS ARE USELESS AND ONLY MAKE PEOPLE MORE CALLOUSED. THE OVERRIDE SYSTEM USED BY KARR IS EXCEEDINGLY DIFFICULT AND ACTIVATED FAR TOO OFTEN. A NEIGHBOR WHO HAS NEARLY THE SAME SYSTEM TOLD ME THAT TO HAVE IT INSTALLED COST $800. IT COST ME $140 TO HAVE IT REMOVED AND TO HAVE THE OEM KEY FOBS REPLACED AND REPROGRAMED. IT WAS MONEY WELL SPENT. THE VEHICLE NOW SEEMS TO BELONG TO US AND WORKS BEAUTIFULLY. I HEAR HORNS GOING OFF ALL AROUND MY COMMUNITY. IT ISN'T NECESSARY. THIS HIGH COST IS BEING PAWNED OFF ONTO CUSTOMERS FOR THE SO CALLED SECURITY OF VEHICLES IN DEALERS LOTS. IT IS MADDENING. THANK YOU FOR LISTENING.*AK

HORN DOES NOT BLOW, AIRBAG LIGHT STAYS ILLUMINATED, AND CRUISE CONTROL DOES NOT WORK. *AK *JB

VEHICLE HAS A CLUNKING NOISE IN FRONT END. WHEN HITTING A BUMP IT GOES TO STEERING SYSTEM AND MAKE STEERING DIFFICULT. DEALER CONTACTED. *AK

THE INSTRUMENT PANEL AIR BAG INDICATOR LIGHT COMES ON DUE TO SRS AIR BAG ASSEMBLY FAILURE. *YH

AUTOMATIC TRANSMISSION DOES NOT SHIFT GEARS PROPERLY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK