2002 CHRYSLER TOWN AND COUNTRY Complaints

CONSUMER COMPLAINED ABOUT AN AIR BAG PROBLEM. THE AIR BAG LIGHT STAYED ON. OWNER CONTACTED THE MANUFACTURER, AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THIS YEAR,MAKE, AND MODEL. WHAT ORIGINALLY STARTED OUT AS AN INTERMITTENT PROBLEM BECAME CONSTANT. *AK

I HAVE HAD MANY THINGS GO WRONG WITH MY CHRYSLER T& C MINIVAN SINCE I PURCHASED IT NEW IN 2002. THE LATEST PROBLEM IS THE CLOCKSPRING WHICH HAS BEEN A PROBLEM IN OLDER MODELS. IN FACT A RECALL WAS ISSUED ON 1996-200 YR MODELS. I BELIEVE THE PART IS STILL DEFECTIVE AND SHOULD BE COVERED BY CHRYSLER. THEY INSIST ON CHARCHING ME FOR THE REPAIR, $172.00. IT IS A SAFETY ISSUE AND SHOULD BE COVERED. PLEASE ADVISE.

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A CLICKING NOISE IN THE STEERING COLUMN. DEALERSHIP WILL BE NOTIFIED. *AK

THE CONSUMER STATED WHILE DRIVING AT NIGHT THE HEADLIGHTS FAILED INTERMITTENTLY. *AK *SC THE PART(S) WERE ON BACK ORDER ACCORDING TO CHRYSLER. THE CONSUMER LATER LEARNED THAT CHRYSLER CHANGED SUPPLIERS OF THE SWITCH. THE INTERNAL SHIFT LIGHT AND OR (THE PRNDL) WAS ERRATIC, IN WHICH IT WOULD SOMETIMES BE HIGHLIGHTED. *SC *JB

FROM THE ALMOST DAY ONE THIS CARS HAS HAD ELECTRICAL PROBLEMS. ORIGINALLY THE DASH LIGHTS LIGHT UP AND WOULD NOT GO OUT FOR SEVERAL MINUTES. THEN THE FUEL PUMP STARTED TO OPERATE POORLY. THEN A SLIGHT HESITATION BEGAN AT IDLE. THEN I NOTICED A HESITATION AT ABOUT 40 MPH WHEN THE CAR WAS PULLING A INCLINE. THEN THE HEADLIGHTS BEGAN TO FLUTTER AS RPMS FLUCTUATED. THEN THE HEADLIGHTS BEGAN TO FLASH VIOLENTLY. A SWITCH WAS FINALLY REPLACED AND THE LIGHTS HAVE NOT HAD THE SAME PROBLEM FLASHING, BUT DO APPEAR TO HAVE SOME MINOR FLUTTERS IN THEM FROM TIME TO TIME. AFTER THIS, ALL OF THE GEAR SELECTOR LIGHTS CAME ON AT ONE TIME. YOU COULD NOT TELL WHAT GEAR THE TRANSMISSION WAS IN. THE CAR ALSO WOULD NOT HOLD ON A SLIGHT INCLINE WHEN STOPPED FOR A TRAFFIC LIGHT OR STOP SIGN. WHEN TAKING YOUR FOOT OFF THE BRAKE, THE CAR WOULD DRIFT QUICKLY, ALMOST CAUSING AN ACCIDENT. THE DEALER TATE OF GLEN BURNIE. MD. SAID THE CAR WAS DESIGNED TO WORK THAT WAY. ABOUT OCTOBER TO NOVEMBER TIME PERIOD, THE DRIVER'S SIDE POWER SLIDING DOOR UNLOCKED ITSELF AND OPEN ABOUT 10-12 INCHES WHILE THE CAR WAS IN MOTION AT ABOUT 25 MPH . A DOOR MODULE WAS REPLACED TO SEE IF THAT SOLVED THE PROBLEM. IT HASN'T OPEN SINCE. BUT ABOUT 3 WEEKS AGO NOW, THE PASSENGER SIDE DOOR STARTED TO DO THE SAME THING. BOTH TIMES, THERE WERE PASSENGERS IN THE BACK SEATS BY THE DOORS. CHRYSLER NOW REFUSED TO FIX IT FOR FREE BECAUSE IT IS OVER THE BASIC WARRANTY, EVEN THOUGH IT HAS HAD MULTIPLE ELECTICAL PROBLEMS. I AM AT MY WITS END. I AM NOW APPROACHING THE THE FEAR OF THE CAR BURNING UP WITH MY FAMILY INSIDE OR SOMEONE BEING EJECTED. *AK *JB

I HAVE A 2002 CHRYSLER TOWN AND COUNTRY THAT HAS AN AIR BAG WARNING LIGHT THAT ILLUMINATES INTERMITTENTLY. UPON RESEARCHING THIS ISSUE I LEARNED THAT THERE HAD BEEN A RECALL ON SEVERAL OF THESE VEHICLES IN 2002 TO ADDRESS AN ISSUE WITH A CLOCKSPRING. THIS ISSUE CAUSES INTEGRAL SAFETY FEATURES, SUCH AS THE HORN AND AIR BAG, TO FAIL ON OCCASION. I FIRST CONTACTED MY LOCAL DEALER WHO INFORMED ME THAT MY VIN DID NOT COME UP AS BEING ELIGIBLE FOR THE RECALL. I CONTACTED CHRYSLER DIRECTLY AND GOT THE SAME ANSWER. THE ISSUE MAY NOT COME UP ON A VIN SEARCH, BUT IT CERTAINLY DOES IMPACT MY VEHICLE. I HAVE TRIED TO OBTAIN AUTHORIZATION TO HAVE THE CLOCKSPRING REPLACED AT CHRYSLER'S EXPENSE, TO NO AVAIL. AS THIS IS A POTENTIAL SAFETY HAZARD, I WOULD LIKE TO SEE THE MATTER INVESTIGATED.*AK

THE AUTOMATIC LIFTGATE WOULD OPEN BY ITSELF INTERMITTENTLY FROM A STOP POSITION WHILE DRIVING OR WHILE THE VEHICLE WAS SHIFT INTO DRIVE. VEHICLE IS AT THE DEALER , AND THEY ARE UNABLE TO LOCATE THE CAUSE OF THE PROBLEM.*AK

VEHICLE EXPERIENCED SUDDEN ENGINE STALLING WHILE ON THE ROAD. VEHICLE WAS THEN NO LONGER ABLE TO START, AND WAS TAKEN TO A DEALER. RESULT SHOWED THAT THE BODY AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED.*AK

AIR BAG LIGHT ILLUMINATED WHILE DRIVING. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THAT THE PROBLEM THE VEHICLE WAS EXPERIENCING WAS NOT COVERED UNDER A MANUFACTURER'S RECALL.*AK

RECALL CAMPAIGN: 2002 CHRYSLER RADIO VENT SLOTS (CODE D48). *BF THE DEALER REFUSED TO PERFORM THE RECALL 04V-531000 BECAUSE AN AFTERMARKET RADIO WAS INSTALLED IN THE VEHICLE. *NM