1999 CHRYSLER TOWN AND COUNTRY Complaints

CONSUMER STATES THAT VEHICLE'S AIRBAG SENSOR LIGHT CONTINUES TO STAY ON AND HORN DOSEN'T WORK. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE HEAD LIGHT BULBS ON THE PASSENGER SIDE. DEALER WAS CONTACTED AND HAVE STATED THAT THERE IS NO RECALLS AND THAT THERE IS NOTHING THEY CAN DO. TS

FOLLOWING A ROUTINE OIL CHANGE SERVICE BY A SEARS AUTO CENTER MY TRANSMISSION BEGAN TO MALFUNCTION. I CHECKED THE FLUID LEVEL AND FOUND IT OVER-FILLED BY OVER A PINT. I PULLED THE EXCESS OUT TO GET IT TO THE PROPER LEVEL. WHEN IT CONTINUED TO GET WORSE I TOOK IT TO THE DEALER. THEY FOUND PARTICLES IN THE PAN AND SAID THE TRANSMISSION HAD TO BE REPLACED. TS IN TALKING TO THE SEARS AUTO CENTER ABOUT THE ISSUE, IT WAS REVEALED THEY DO NOT EVEN CARRY THE PROPER ATF (ATF+3 OR +4) FOR CHRYSLER TRANSMISSIONS. OBVIOUSLY, WHEN THEY "TOPPED IT OFF" THEY USED DEXRON/MERCON. CURIOUS IF SEARS AUTO CENTERS GENERALLY DID THE SAME, I CHECKED WITH ANOTHER CENTER AND FOUND THE SAME PROCEDURE (I.E. USING THE WRONG FLUID) TO BE IN PLACE, ALTHOUGH THEIR SERVICE MANUAL SPECS TELL THEM TO USE ONLY ATF +3 IN THAT CHRYSLER TRANSMISSION. IT APPEARS THIS MAY BE A LARGER PROBLEM THAN LOCAL AND COULD HAVE CONTRIBUTED SIGNIFICANTLY TO THE POOR RECORD OF CHRYSLER TRANSMISSIONS IN RECENT YEARS. IT IS HARD TO BELIEVE THIS HAS NOT SURFACED (OR MADE PUBLIC) BY EITHER SEARS OR CHRYSLER.

BOTH DRIVER SIDE AND PASSENGER SIDE SEAT HEATERS GET TOO HOT. THE DRIVER'S SIDE HEATING ELEMENT BURNED THROUGH THE LEATHER SEAT. THE HEATER CANNOT BE USED SAFETLY. WE ARE CONCERNED ABOUT IT STARTING ON FIRE.

CONSUMER STATED THAT THE SEAT HEATER IS TO HOT CAUSING THE HEATER TO BURN A HOLE INTO THE DRIVER SEAT CAUSING AND DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

WHEN CONSUMER STARTED THEIR VEHICLE IT WOULDN'T START, THEN SMOKE STARTED COMING FROM UNDER THE HOOD. THE DEALERSHIP INDICATED THAT THE PROBLEM WAS CAUSED BY THE STARTER MOTOR. PLEASE PROVIDE MORE DETAILS. *TS

ELECTRIC SEAT WARMER BURNED PASSENGER'S SEAT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

AIRBAG LIGHT ON. HORN AND CRUISE CONTROL INOPERATIVE. THE CLOCKSPRING ASSEMBLY THAT CONNECTS THE STEERING WHEEL MOUNTED ELECTRICAL COMPONENTS TO THE ELECTRICAL SYSTEM SEEMS TO HAVE LOST THE ELECTRICAL CONNECTION TO THOSE COMPONENTS. THERE IS A RECALL FOR THIS PROBLEM FOR CHRYSLER MINIVANS FROM 1996-1998. WE HAVE A 1999 TOWN-AND-COUNTRY AND IT ALSO HAS THE SAME PROBLEM. I WOULD LIKE TO ASK YOU TO INCLUDE 1999 MODELS IN THIS RECALL.

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE CLOCK SPRING FAILED AND CAUSED A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

CONSUMER STATES WHILE TRAVELING IN HEAVY RAIN VEHICLE LOSS ALL POWER STEERING AND SERPENTINE BELT FALLS OFF. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS