2002 CHRYSLER TOWN AND COUNTRY Complaints

POWER STEERING REPLACEMENT PUMP IS DEFECTIVE. HAVE HAD 3 INSTALL WITH NO CORRECTION TO PROBLEM. 1. STEERING WHEEL DRAGS/ LAGS WITH MINOR MOVEMENT 2. STEERING WHEEL SHIMMIES WITH RAPID MOVEMENT 3. MOVEMENT CREATES RUBBING AND RUMBLING NOISE AFTER 3 REPLACEMENT INSTALLATIONS, DEALER REFUSES TO FURTHER ADDRESS THE ISSUE EVEN AFTER ACKNOWLEDGING THE PROBLEM STILL EXISTS. VEHICLE WAS BROUGHT IN UNDER ORIGINAL WARRANTY ON 3/11/04 FOR RECALL C20 (POWER STEERING HOSE). PROBLEMS BEGAN IMMEDIATELY UPON RETURN. THIS IS A SAFETY HAZARD. *JB

WHILE DRIVING 50 MPH THE ABS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SPEED SENSOR NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

2002 TC MINIVAN DRIVING ON FREEWAY AND TRANSMISSION STOPPED. HIT GAS BUT WON'T MOVE. TOWED TO DEALER. 33,000 MILES, 16 MOS . ALSO, POWER SIDE DOOR AND TAILGATE WILL NOT OPEN WITH BUTTONS, AT FIRST ONLY WHEN COLD BUT NOW NEVER WORKS. NEEDED FRONT AND REAR BRAKES AT 25,000 MILES, REAR STILL MAKES GRINDING NOISE. *AK

THE REAR RIGHT SLIDING DOOR FAILED. CONSUMER WAS CONCERNED ABOUT EXITING FROM VEHICLE IN AN EMERGENCY. *AK

WHILE DRIVING AT ANY SPEED POWER STEERING FAILED. THE DEALERSHIP REPAIRED THE PROBLEM TWICE. BUT, CONSUMER WAS STILL HAVING THE SAME PROBLEMS. *AK

THE HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT. CONSUMER WOULD HAVE TO HOLD THE LIGHT SWITCH TO KEEP THE HEADLIGHTS ON. DEALER WAS NOTIFIED, AND REPLACED THE LIGHT SWITCH.*AK

THE DRIVER NOTICED A LOUD GRINDING NOISE WHILE STARTING UP THE VEHICLE. APPARENTLY THE NOISE WAS COMING FROM THE STEERING WHEEL. THE DRIVER WAS ABLE TO DRIVE TO THE DEALER FOR INSPECTION. THE MECHANIC PLACED THE VEHICLE ON A DIAGNOSTIC MACHINE. THE CODES WERE DISPLAYED ON THE COMPUTER, THEN RESET. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM WAS SOLVED. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS RECURRED MORE THAN ONCE. *AK

STEERING WAS STICKY, BINDING, AND HARD TO STEER. INSTALLED STEERING GEAR, C-4743142AH. INSPECT POWER STEERING.*AK

ENGINE LOSES POWER. SMOKE SMELL FILLS CABIN. LOSS OF A/C. CAUSE IS A/C COMPRESSOR LOCKING UP. SMOKE IS FROM BELT SPINING ON PULLEY. DEALER REPLACED A/C COMPRESSOR UNDER AN EXTENDED WARRANTY BY CHRYSLER. PROBLEM SEEMED RESOLVED. 8 MONTHS LATER SAME THING HAPPENS AGAIN. DEALER WILL NOT FIX BECAUSE VEHICLE IS NOW BEYOND WARRANTY. THAT VEHICLE IS OUT OF WARRANTY IS NOT DISPUTED, HOWEVER SINCE CHRYSLER EXTENDED THE WARRANTY TO FIX THE FIRST TIME THERE IS OBVIOUSLY A DEFECT IN THE COMPRESSOR (OR ANOTHER COMPONENT CAUSING THE COMPRESSOR TO FAIL) WHICH STILL EXISTED OR IT WOULD NOT HAVE FAILED THE SECOND TIME. CHRYSLER HOWEVER WILL NOT REPLACE THE SECOND TIME. THIS COULD BE A SERIOUS DEFECT IF THIS HAPPENED TO SOMEONE WHO COULDN'T DIAGNOSE THE PROBLEM AND TURN OFF THE A/C BEFORE THE BELT EITHER BREAKS OR WORSE YET CATCHES FIRE.*AK

WHILE DRIVING AT LOW SPEEDS THE POWER STEERING FAILED WITHOUT WARNING. AS A RESULT, THE STEERING BECAME VERY DIFFICULT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB