2011 CHRYSLER TOWN AND COUNTRY Complaints

THE FUEL PUMP RELAY FAILED. THE FUEL PUMP RELAY IS MUCH SMALLER THAN THE INDUSTRY AVERAGE, AND THE CONTACTS OVERHEATED. THE RELAY RANDOMLY FAILED MULTIPLE TIMES WHILE DRIVING. THE PROBLEM WAS INTERMITTENT, AND THE VEHICLE WAS FUNCTIONING NORMALLY BY THE TIME IT MADE IT TO A SERVICE FACILITY FOR TESTING/REPAIR. THE RELAY ON THIS PARTICULAR DESIGN IS INTEGRATED INTO THE FUSE BOX, WHICH CHRYSLER CALLS A TOTALLY INTEGRATED POWER MODULE, OR TIPM. THE DESIGN MAKES IT PRONE TO FAILURE BECAUSE OF THE SIZE OF THE RELAY (TOO SMALL FOR THIS APPLICATION) AS EVIDENCED BY THE RECALL FOR JEEPS THAT USE THE SAME WIRING.

WHEN BRAKING THE STEERING WHEEL AND CAR SHAKE.... HAVE HAD BRAKES CHECKED REPLACED POWER STEERING FLUID AND IT'S STILL HAPPENING ALSO HAS THE SAME PROBLEM IN REVERSE

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE SLOWED DOWN AND GRADUALLY ACCELERATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER (CORNERSTONE CHRYSLER JEEP DODGE, ELK RIVER, MN, 763-441-2300) FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY AND WAS NOT UNDER RECALL. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

VEHICLE STALLS OUT COMING TO A STOP. IT IS GETTING WORSE BY THE DAY. I HAVE TO PUT IT IN PARK TO START IT BACK UP. I AM CONCERNED THAT I WILL BE REAR ENDED. I UNDERSTAND THE DURANGO HAS BEEN RECALLED FOR THE SAME ISSUE. SPECIFICALLY THE TIPM IS FAULTY. WHY HAVE THEY NOT RECALLED ALL MODELS?

I BELIEVE THAT THE TIPM FUEL PUMP RELAY IS CAUSING THE ISSUES. IT HAS LEFT THE FUEL PUMP ON WHEN THE ENGINE AND POWER WAS OFF WITH THE KEY OUT OF THE VEHICLE. IT HAS MANY TIME CRANKED WITHOUT STARTING, WHILE STATIONARY WITH THE ENGINE COLD AND ALSO WHILE HOT. LAST NIGHT IT SHUTOFF THE ENGINE WHILE DRIVING DOWN THE HIGHWAY FOLLOWED BY CRANKING WITHOUT STARTING.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AUTONATION JEEP (16300 W COLFAX AVE, GOLDEN, CO 80401) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE FAILED TO OPERATE WITH THE KEY, BUT NOT WITH THE REMOTE. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER PANEL AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, WHEN THE TECHNICIAN TESTED THE VEHICLE, IT MISFIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

CAR WILL NOT START FROM "PARK" OCCASIONALLY. LIGHTS WILL WORK, GAUGES WILL WORK, STARTER WILL NOT CRANK TO TURN THE ENGINE OVER. THIS USUALLY OCCURS WHEN VEHICLE IS AT NORMAL OPERATING TEMPERATURES, AFTER DRIVING TO THE STORE AND TURNING IT OFF. THEN TRYING TO START CAR WHEN LEAVING STORE. AFTER TWO TO SEVEN TRIES, STARTER WILL WORK AND ENGINE STARTS.

THIS CAR HAS DIFFICULTY STARTING. THE BATTERY WAS CHECKED, REPLACED AND IT STILL HAPPENS. ALSO, THE CAR WILL STALL WHEN GOING BETWEEN 20-30 MILES PER HOUR. IT IS A VERY SCARY SITUATION.

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

I HAVE A 2011 CHRYSLER TOWN AND COUNTRY. AS OF TODAY I HAVE HAD THE VEHICLE UNDER 3 YEARS AND HAVE HAD TO REPLACE THE ALTERNATOR 3 TIMES, 3 NEW BATTERIES, THE MASTER CYLINDER AND BREAK BOOSTER WAS REPLACED, MULTIPLE SENSORS, MY ABS AND TRACTION CONTROL NEVER FUNCTIONS CORRECTLY. THIS IS ALL BECAUSE OF THE TIPM THAT IS MALFUNCTIONING AND YOU CANT GET ONE OF THESE BECAUSE THEY ARE BACK ORDERED. AND WHEN YOU CALL THE DEALER SHIP OR CHRYSLER THEY TELL YOU THERE IS NOTHING THEY CAN DO.