2002 CHRYSLER TOWN AND COUNTRY Complaints

THICK WHITE SMOKE WAS COMING OUT OF THE BACK OF THE VAN - IT HAD A BURNING SMELL. PEOPLE ON THE HIGHWAY WERE MOVING AWAY FROM US BECAUSE OF IT. WE BROUGHT IT TO OUR MECHANIC AND HE SAID THAT THE TUBES THAT FEED ANTIFREEZE TO THE BACK OF THE VAN (TO HEAT THE BACK) WERE ALL ROTTED, AND LEAKED ANTIFREEZE ALL OVER THE EXHAUST. HE SAID IT WAS A RESULT OF "POOR MANUFACTURING." THE CAR IS A 2002 CHRYSLER TOWN & COUNTRY AND ONLY HAS 30,000 MILES ON IT. THE WARRANTY JUST RAN OUT 2 MONTHS AGO.*AK

WHILE DRIVING 40 MPH VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

HEADLIGHTS WORKED INTERMITTENTLY. TOOK VEHICLE TO CHRYSLER , AND WAS TOLD THAT THE HEADLIGHT SWITCH SHORTED OUT, AND IT HAD TO BE REPLACED. *AK *TC

THE AUTOMATIC REAR LIFTGATE FAILS TO OPEN WITH KEY PHOB. THE DOOR LOCKING MECHANISM MUST BE PLAYED WITH BY INSERTING THE KEY IN ORDER TO GET THE LOCKS TO FUNCTION. THIS OCCURS MOSTLY WHEN TEMPERATURE IS BELOW 45 DEGREES. THE DEALERSHIP STATED THAT THE REAR LATCH NEEDS TO BE REPLACED. *JB THE CONSUMER WAS INFORMED THAT CHRYSLER HAD REPLACED NUMEROUS REAR LATCHES. *SC

RECEIVED RECALL FOR UPPER POWER STEERING RETURN HOSE. DEALERSHIP STILL HAVE NOT GOTTEN THIS MATTER TAKEN CARE OF YET. *BF RECALL #04V386000. *SC

AIR BAG LIGHT REMAINED ILLUMINATED WHILE DRIVING, AND CRUISE CONTROL WORKED INTERMITTENTLY. DEALER WAS NOTIFIED AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER THE CLOCK SPRING RECALL. *AK

AIR BAG LIGHT KEEPS ON TURNING ON. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TEN TIMES TO GET IT REPAIRED. THE VEHICLE HAS NO CURRENT RECALLS FOR THE AIR BAGS.*AK.....REQUESTED EXTENSION OF THE SAFETY RECALL FOR 1998-2000 MODEL YEARS TO INCLUDE CONSUMER'S MODEL YEAR 2002. *AK

TRANSMISSION FAILED AT 38,048, CAR HAD TO BE TOWED, AS IT WAS A SAT, BEFORE A TRIP WE TOOK IT TO A TRANSMISSION SHOP, HOPING IT WAS A SIMPLE FIX FROM THE CODES. THE TRANSMISSION HAD TO BE REBUILT BUT I FELT IT QUALIFIED FOR "IF YOU HAVE AN EMERGENCY AND YOU HAVE TO GET A REPAIR FROM OTHER THAN AN AUTHORIZED DEALER...", CHRYSLER SAID THIS ONLY IS FOR THINGS LIKE BATTERIES OR WATER PUMPS EVEN THOUGH THESE LITTLE DETAILS ARE NOT STATED IN THE 7 YEAR/ 70,000 MILE WARRANTY. IN A RUDE PHONE MESSAGE I WAS TOLD, (AFTER APPEALING TO CHRYSLER FOR REIMBURSEMENT UNDER WARRANTY), THAT THEY WOULD PAY $1.000 AND THAT WAS THERE FINAL OFFER AND THAT THE VAN WAS NOT UNDER WARRANTY, WHICH IT IS. I HATE THIS CAR AND IF WE DID NOT HAVE IT EQUIPPED WITH HAND CONTROLS AND A SCOOTER LIFT FOR MY HUSBAND(PART OF THE NEED FOR A IMMEDIATE REPAIR) I WOULD SALE IT. IT WAS ALSO IN 4 TIMES FOR THE NON-FUNCTIONING AUTOMATIC PASSENGER DOOR LATCH; TO HAVE A BATTERY REPLACED(29,583 MILES); FUEL TANK; POWER STEERING HOSE; AND IT STILL MAKES A RUBBING SOUND AT LOW SPEEDS THAT THEY HAVE NEVER BEEN ABLE TO IDENTIFY(IN 2X FOR THAT NOISE). I THINK CHRYSLER SHOULD HONOR THEIR WARRANTY BUT I FEEL AT A LOSS TO FIGHT THEM. I WILL TRY TO LET IT BE KNOWN WHERE I CAN THE DETAILS OF THE SITUATION. *JB

CONSUMER APPLIED THE PARKING BRAKE AND IT FAILED TO HOLD. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC ACKNOWLEDGED THAT THERE WAS A PROBLEM, BUT COULD NOT DUPLICATE THE PROBLEM. *AK

THE AIR BAG LIGHT CONTINUED TO STAY ON. THE CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB SENSOR LIGHT COMES ON AT ANY SPEED BUT MOSTLY WHEN TURNING THE STEERING WHEEL. *TC