2011 CHRYSLER TOWN AND COUNTRY Complaints

WITH NO WARNING, CAR STOPS IN TRAFFIC. NO WARNING LIGHTS. WON'T START, WON'T RECOGNIZE KEY. WINDOWS WON'T GO DOWN OR UP. ALARM GOES OFF FOR NO REASON. BELIEVE IT TO BE THE TIPM. DEALER REFUSES TO REPAIR. DOES NOT HAPPEN EVERY TIME, BUT NEARLY 75% OF TIME. HAS STRANDED ME IN PARKING LOTS, AT SCHOOL , ON FREEWAY RAMPS AND AT INTERSECTIONS. I CONSIDER THIS VERY UNSAFE. IT BEGAN ON FRIDAY SEPT. 8, 2017 AND CONTINUES TO THIS DAY.

THE VEHICLE WILL CRANK BUT NOT START. SEEMS LIKE IT'S OUT OF GAS, BUT IT'S NOT. BAD FUEL PUMP RELAY IS WHAT IT TESTS OUT TO BE, BUT CHRYSLER WANT TO REPLACE A $1000.00 FUSE BOX. COMMOM PROBLEM FOR THIS. SHOULD BE A COMPLETE RECALL FOR THIS PART. MY HAS NOT STOPPED ON THE HIGHWAY -- YET...

CAR WILL NOT START INTERMITTENTLY LEAVING ME STRANDED MULTIPLE TIMES HAVING TO TOW. BAD TIPM IS WHAT I AM TOLD BY OTHERS WITH SIMILAR STORIES; DEALER SAYS THEY CANNOT FIND ANYTHING DEFINITE PROBLEM STARTED AT APPROXIMATELY 70,000 MILES BUT WOULD START AFTER 2-3RD TRY; OCCURRING MUCH MORE FREQUENTLY TAKING 8 HOURS TO START AGAIN. LAST TIME THEY SAID MY BRAND NEW BATTERY WAS "FAULTY". REPLACED AND NOW OCCURING AGAIN.

WHEN I GO TO START ENGINE AS SOON AS I PUT KEY IN IT STARTS TRYING TO START THE I TURN IT OFF AND TRY AGAIN AND DOES THE SAME THING. EVENTUALLY IT STARTS.IT S IN MY DRIVEWAY OR AT A PARKING LOT.I M AFRAID IF IT S KEEP DOING THIS , IT WILL DAMAGE SOMETHING ELSE.

MY WIFE, 4 CHILDREN AND I WERE DRIVING HOME FROM CHURCH WEDNESDAY NIGHT AT APPX. 9:45 P.M WHEN THIS VEHICLE SHUT COMPLETELY DOWN. THE ENGINE QUITS, THE STEERING WAS NEARLY IMPOSSIBLE, THE BREAKS WERE BARELY WORKING AT ALL, AND EVERY SINGLE LIGHT WENT DARK FROM THE DASH TO THE EXTERIOR LIGHTS ON A ROAD THAT WAS WINDING AND PITCH BLACK. WE WERE DRIVING AS USUAL AROUND 55-60 MPH GOING DOWN THIS ROAD. CHRYSLER TREATS IT AS THOUGH IT IS MY RESPONSIBILITY AND NO MORE THAN A FAULTY "AIRE" CONTROL. WHEN IT THREATENS THE LIVES OF MY WIFE AND CHILDREN, THIS IS FAR MORE THAN A TECHNICAL ISSUE OR A WORN OUT PART. WE COULD HAVE ALL BEEN KILLED OR SERIOUSLY INJURED. LOOKING ONLINE THERE ARE SEVERAL TOWN & COUNTRY MINIVANS OF DIFFERENT YEARS HAVING THE EXACT SAME ISSUE.

WHEN THE VEHICLE IS TURNED OFF, THE FUEL PUMP CONTINUES TO RUN AND WILL NOT SHUT OFF. THE PROBLEM IS A FAULTY TIPM - TOTALLY INTEGRATED POWER MODULE.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO INDICATED THAT THIS WAS A KNOWN ISSUE BY THE MANUFACTURER. THE DEALER (KRUSE CHRYSLER IN GIRARD, IL) STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION TO THE CONTACT OTHER THAN REPLACING THE PART. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

IN MOTION ON A CITY FREEWAY AROUND 7:00 PM -- THE VEHICLE WITHOUT WARNING COMPLETELY "SHUT DOWN" WHILE DRIVING IT ON A LOCAL FREEWAY. THE VEHICLE HAD NO POWER, LIGHTS, ETC. I HAD TO IMMEDIATELY STEER IT TO THE SIDE OF THE ROAD. THERE WAS NO ROAD SHOULDER TO PULL OUT OF ONCOMING TRAFFIC. IT WAS NOT POSSIBLE TO USE THE HAZARD FLASHER TO WARN ONCOMING DRIVERS. THE VEHICLE HAD NO LIGHTS. THE BACK HATCH/TAIL GATE WOULD NOT OPEN TO USE AS A VISUAL SIGNAL TO OTHER DRIVERS. IT WAS A POTENTIALLY VERY DANGEROUS SITUATION. THANKFULLY A LARGE WRECKER PULLED UP BEHIND THE VEHICLE TO PREVENT US FROM BEING HIT AS WE COULD NOT BE READILY SEEN. I USED MY CELL PHONE FLASHLIGHT TO SIGNAL ONCOMING TRAFFIC OF OUR LOCATION.

TIPM (TOTALLY INTEGRATED POWER MODULE) FAILURE. SYMPTOMS INCLUDE FUEL PUMP NOT RUNNING, OR RUNNING IRREGULARLY. VEHICLE WILL NOT START, VEHICLE STALLS SOON AFTER STARTING. THIS PART IS COMMON TO SEVERAL MODELS AND CAUSES PROBLEMS ACROSS MODEL LINES. IT HAS SINCE BEEN REDESIGNED, AND THE DEALERSHIP IS INSTALLING THE "NEW" MODULE IN OUR VEHICLE AT MY EXPENSE.

CAR WON'T START. WHEN TURNING THE KEY THE RADIO COMES ON AND THE CAR SOUNDS LIKE IT WANTS TO START BUT DOESN'T. THE KEY 'STICKS' AND CONTINUES TRYING TO TURN OVER EVEN IF I DO NOT HAVE MY HAND ON THE KEY. ALREADY REPLACED THE FUEL PUMP, BUT PROBLEM IS STILL THERE. AFTER RESEARCH MECHANIC TELLS ME IT IS THE TIPM AND THAT IT IS FAULTY. I HAVE NO VEHICLE NOW AND CANNOT AFFORD A RENTAL. MY HUSBAND ALSO TOLD ME IT STALLED ON HIM WHILE DRIVING OVER A BRIDGE THE DAY BEFORE THE VAN WOULDN'T START UP.